Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 231,341 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 231,341 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very quick and easy to use!”

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Posted 1 month ago

“I always use Confused. Com. This year I saved yet again, even though I ended up staying with the same insurer.”

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Posted 1 month ago

“Confused provided plenty of quotes and I eventually bought one of them. The only downside is the number of e-mails telling me that the quotes were available.”

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Posted 1 month ago

“Promised rewards, then told rewards can’t be claimed “at this time” ??!!”

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Posted 1 month ago

Hello Cris, Thank you for leaving your review. I’m sorry for any inconvenience caused. We have notified all our customers and highlighted on our site page and your Confused.com App Dashboard as follows: IMPORTANT REWARDS NOTICE: Rewards is unavailable at the moment. We're hoping to be back up soon. During this time you won't be able to use, or access or claim a reward. You have 60 days from the given quote associated with the Qualifying Purchase and to claim for the Reward Offer. We recommend to check our site page or your Confused.com App on later date and fill out the rewards claim. Ka, Confused.com Representative

Posted 1 month ago

“Thankyou for got getting me a quote for my car insurance with Sheila's Wheels it was very much appreciated. Thankyou.”

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Posted 1 month ago

“The website is very difficult to get through rather speak to a human”

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Posted 1 month ago

Hello Alan, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. Confused.com is an online comparison service so do not operate a telephone service. Apologies for any inconvenience! If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 1 month ago

“An email prompted me to use the Website which was easy to use. Found an insurance company that was £60 cheaper than my current renewal. Happy am I”

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Posted 1 month ago

“they got me the cheapest quote of all the comparison sites”

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Posted 1 month ago

“Loads of choice came up from company’s I didn’t think of Thanks a lot for saving me over 100 pounds By choosing one”

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Posted 1 month ago

“I’ve never used a comparison website before for my insurance but it was quick & easy. I was pleasantly surprised. Plus I saved nearly 50% against the renewal quote I’d got from my old insurer.”

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Posted 1 month ago

“Found me a good deal car insurance”

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Posted 1 month ago

“Good price”

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Posted 1 month ago

“Cheapest quote easy to buy”

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Posted 1 month ago

“Allows me to get the cheapest price quickly as we all know insurance is a rip off most of the time.”

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Posted 1 month ago

“Last year when I went through Confused.com it saved me £200 on my car insurance. This year it's saved me £82 . Why wouldn't anyone use Confused.com?”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“Very pleased. Sourced me a very competitive quote for my car insurance.”

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Posted 1 month ago

“Gives more competitive prices than the competition”

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Posted 1 month ago

“Easy to navigate the site and find the best deal.”

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Posted 1 month ago

“It was reasonably easy to use the site and I obtained the information I needed. However I needed to speak to someone on the phone which I did and am now sorted.”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 231,341 reviews