Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,148 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,148 reviews

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Anonymous

Anonymous // 01/01/2019

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“Easy and straightforward to obtain quotes andp to set up Insurance.”

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Posted 2 months ago

“I had a great experience using the confused.com website for my car insurance. It was quick, easy to navigate, and helped me compare multiple quotes in one place without any hassle. I found a policy that offered better coverage at a lower price than my previous insurer. The whole process was straightforward, and the information was clear and transparent. It saved me both time and money — I’d definitely recommend it to anyone looking for affordable car insurance options.”

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Posted 2 months ago

“Too expensive. Rejected without any reason. No body called back as they are on commission.”

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Posted 2 months ago

Hello Siri, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Jess, Confused.com Representative

Posted 2 months ago

“Easy to follow. Sorted my insurance quickly.”

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Posted 2 months ago

“Easier to use than other comparison sites”

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Posted 2 months ago

“Easy to deal with very good offer of car insurance”

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Posted 2 months ago

“Excellent site”

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Posted 2 months ago

“Very easy to to manoeuvre around the process of purchasing car insurance.”

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Posted 2 months ago

“They offer me and also made payment and at the last they says no active how is possible everything goes correct and last in app not active”

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Posted 2 months ago

Hello Nasir, Thanks for leaving your review. We’re sorry to hear you haven’t received your policy documents after purchasing. Because we’re a comparison site and not your insurer, we’re unable to send your policy documents. Most insurers will send your policy documents digitally, so it's best to check in your email inbox. If the documents have been posted, they're normally sent the next working day and can take up to 7 days to arrive. If you haven't received your documents within 7 days, contact your insurer and they should be able to resend them. Still can't find your policy documents? Reach out to your insurer directly and they'll be able to help. Jess, Confused.com Representative

Posted 2 months ago

“very good...........”

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Posted 2 months ago

“Very comprehensive selection”

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Posted 2 months ago

“Saved 200 pounds very quickly”

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Posted 2 months ago

“Simple process”

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Posted 2 months ago

“It makes no sense. I enter correct details, get transferred to insurers and they or something changes. Impossible to be sure it's all correct.”

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Posted 2 months ago

Hello Jason, Thanks for leaving your review. We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you. We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately? Jess, Confused.com Representative

Posted 2 months ago

“Simply and fast.Thank you”

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Posted 2 months ago

“Too confusing 😕”

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Posted 2 months ago

Hello Susan, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative

Posted 2 months ago

“Very easy to navigate and pleased to save around £250 on renewing my car insurance”

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Posted 2 months ago

“Very quick and easy and nice rewards”

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Posted 2 months ago

“Every one of these quotes were considerable more than the one I'm with, I would also like to point out it's ridiculous i cannot speak to a person to deal with getting car insurance, as I am not very computer literate,so it looks I i have no option but to stick with my original company, Michael love.”

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Posted 2 months ago

Hello Michael, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Jess, Confused.com Representative

Posted 2 months ago

“easy to use -”

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Posted 2 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,148 reviews