“The information provided by Confused.com was key to me switching my car insurance provider. I didn't go for the lowest cost policy but an improved one which was only slightly more expensive. But Confused.com offered a full range of policies to choose from and provided all the information I needed to make the switch. It meant making a decision quickly and one that was well-informed.”
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
“I prefer this site to the Meerkat site - downside was that after my initial search for a Car Insurance, I was inundated with daily emails about my recent search and options to buy.
Also, this survey does not provide a 'N/A' option.”
“I've used Confused .com twice now - last year I was able to get a small reduction in the price of my policy, by a combination of haggling and increasing the excesses. This year I've switched to a different provider and was able to get a big reduction in the price for a very similar policy. Using Confused.com saved me money and also a lot of time shopping around, entering my data for several insurance providers.”
“You have kept me on hold for an age. Then gave incorrect information.
I am still trying to pay LV!!!!
You were meant to call me back at 14.00 now 14.50 no call no message
But you sent me a survey!!!!!!!!”
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
Ka, Confused.com Representative
