Login
Start Free Trial Are you a business? Click Here

Confused.com - Car Insurance Reviews

4.5 Rating 236,924 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 236,924 reviews
Customer Service
Communication Channels
Email
Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Been using confused.com for over a decade. Cannot fault the service and competitive prices compared to other comparison websites. Found a new car insurance renewal for half the price of the original renewal price. Thank you, will be happy to use again if necessary.
Helpful Report
Posted 2 months ago
Easy and simple way to consider different car insurance
Helpful Report
Posted 2 months ago
Very easy to use, cheapest quotes
Helpful Report
Posted 2 months ago
Fantastic with lots of great choices
Helpful Report
Posted 2 months ago
It’s always worth going to confused.com. This time they saved me £120 and that was still by staying with last year’s insurer. They matched the quote I sent them. It doesn’t really say a lot for insurers but does say a lot for confused.com.
Helpful Report
Posted 2 months ago
Easy to use with best results and no confusion. Much better than asking a Meerkat
Helpful Report
Posted 2 months ago
Got a quote but would not let me take out the insurance, had to wait on the company contacting me which defeated purpose of using online. Input from implied a discount for inputting licence numbers which I tried to do, but apparently doesn't apply to Northern Ireland. On line chat assistant kept on insisting I didn't have a UK driving licence and had provided misleading information. To be clear we have an 8 digit licence number, as opposed to GB which has 16 digit number. After an hour or two trying to get policy with online assistant I gave up; life is too short. Instead taking out policy with 'bricks' company
Helpful Report
Posted 2 months ago
Hello, I’m really sorry you had this experience with the online quote and licence details. I understand how frustrating that would be, especially when you expected a smooth online process. Unfortunately you are unable to enter the licence details for an NI licence on the Confused.com quote form but you can do this on the insurers website. Kind regards, Jess, Confused.com Representative
Posted 2 months ago
I like the ease of using confused. I would like to put all the extras on at the beginning of the quote.
Helpful Report
Posted 2 months ago
Couldn't access free coffee. Tried to rectify and after 2 missed months, got one free coffee and then it was taken off again. Website not bad to use but constantly bombarded with emails.
Helpful Report
Posted 2 months ago
Hello, Thank you for sharing your experience, and I’m sorry you have been experiencing difficulties accessing your free hot drinks. I’d like to help get this sorted. Please email help@help.confused.com with your account details and we can investigate your missing reward. Kind regards, Jess, Confused.com Representative
Posted 2 months ago
Very good choice and price of quotes given.
Helpful Report
Posted 2 months ago
Just brilliant ! Lowest price found for you, no need to scroll, quick and efficient, thanks
Helpful Report
Posted 2 months ago
Great quote, easy to navigate sequence of questions and great turn around with professional advise from Hastings operators
Helpful Report
Posted 2 months ago
provided excellent quotes, easy purchasing of product.
Helpful Report
Posted 2 months ago
Easy to use and got the best insurance for my car. Easy to manage too
Helpful Report
Posted 2 months ago
Easy to access and got quote quickly
Helpful Report
Posted 2 months ago
It's a great way to ensure car insurance remains competitive.
Helpful Report
Posted 2 months ago
Sorted my insurance at a competitive price
Helpful Report
Posted 2 months ago
Competitive prices
Helpful Report
Posted 2 months ago
Website is very easy to use and efficient at obtaining excellent comparisons
Helpful Report
Posted 2 months ago
Easy to use website giving all charges and extras.Competitive prices and rewards how can you go wrong.
Helpful Report
Posted 2 months ago
Confused.com - Car Insurance is rated 4.5 based on 236,924 reviews