Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,148 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,148 reviews

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Anonymous

Anonymous // 01/01/2019

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“Because i really appriciate because i got very good price from here”

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Posted 4 months ago

“Good service”

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Posted 4 months ago

“Found the website very easy to use and obvouisly a quicker way to search for the best price.”

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Posted 4 months ago

“Easy to use site and for me at least seemed to provide very competitive prices as compared to the other popular comparison websites”

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Posted 4 months ago

“Has some really competitive pricing and went for the first one on the list, the least expensive. Very easy transaction with the company. All completed and paid for in an hour. Great.”

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Posted 4 months ago

“Very pleased with the time it took to sort things out for me”

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Posted 4 months ago

“I am verygreatful to confused.com Very, extremely, easy, help. Thank you”

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Posted 4 months ago

“Very clear site that helps me to see a range of the best insurance options all in one place.”

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Posted 4 months ago

“Clear and concise information provided with the quotes. The reminders to view quotes were also helpful.”

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Posted 4 months ago

“Very simple website. Satisfied with outcome”

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Posted 4 months ago

“An extremely reliable service and one that I would use again without question.”

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Posted 4 months ago

“easy to use. I would like ALL companies included in the list of insurers.”

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Posted 4 months ago

“Very quick and easy to use. saved loads of time because I didn't have to search loads of different sites.”

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Posted 4 months ago

“The quote I received on confused.com was not the same when I clicked into the actual insurance company's website.”

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Posted 4 months ago

Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Jess, Confused.com Representative

Posted 4 months ago

“Easy to use and plenty of prices from different companies”

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Posted 4 months ago

“A GOOD CHOICE OF INSURERS TO CHOOSE FROM.”

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Posted 4 months ago

“Very useful to see a combo of companies and what they offer.”

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Posted 4 months ago

“Very helpful and able to find solutions to my issues”

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Posted 4 months ago

“Excellent.”

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Posted 4 months ago

“You get told that you will receive a voucher if you purchase the insurance through them (which I did), but once you do they disappear and you don’t get your voucher. I’ve purchased with other comparison websites before and got my voucher straight away so would not recommend this.”

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Posted 4 months ago

Hello Jessica, Thanks for leaving your review. We’re very sorry to hear that you have not received your rewards after using Confused.com. We want to investigate this as a priority, but for your security, we cannot discuss account details on this public review site. Can you please email help@help.confused.com so we can look into this immediately? Jess, Confused.com Representative

Posted 4 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,148 reviews