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Confused.com - Car Insurance Reviews

4.5 Rating 238,149 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,149 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Easy to access and understand.
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Posted 4 months ago
Couldn’t continue to use the sight. Had a car accident, completely dealt with by the company who had loaned the car to me. Didn’t have any input apart from supplying a telephone number. Unable to give a cost figure. Therefore unable to proceed. I didn’t need this information to deal with Direct Line. But Direct Line were way above a quote from my original insurer.
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Posted 4 months ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative
Posted 4 months ago
Confused were very effective for providing a good selection of competitive quotes, one of which I accepted.
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Posted 4 months ago
Easy to use and understand
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Posted 4 months ago
Easy to choose from the options provided.
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Posted 4 months ago
Straight forward deal no haggling just a great price
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Posted 4 months ago
I like this site as it does most if the shopping arround for you
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Posted 4 months ago
Easy to use.
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Posted 4 months ago
I normally used confused.com comparison search engine. I find it easy to navigate, read and find the insurance I'm looking for. Lots of great choices. Thank you. The free monthly coffee is a benefit too. I work community and a hot Cappuccino goes down beautifully on cold and stressful days. (I started using Confused.com many years before they offered this benefit)
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Posted 4 months ago
The whole process is confusing and thus lives up to its name!!
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Posted 4 months ago
Hello Annette, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative
Posted 4 months ago
Very good value/
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Posted 4 months ago
very easy fast and chep quotes
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Posted 4 months ago
found a better car insurer for a great saving in renewal cost .
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Posted 4 months ago
It was easy to make my mind up
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Posted 4 months ago
Straightforward and easy to use.
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Posted 4 months ago
Excellent site which gives clear comparisons from different suppliers
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Posted 4 months ago
EASY TO UNDERSTAND AND VIEW THE MARKET FOR AN ACCURATE DECISION.
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Posted 4 months ago
the car insurance comparison shows Hastings with unlimited cover for driving abroad.it is only 90 days. i made the mistake of following to use and have had to change insurer to accommodate a longer trip. It is also wrong for policy expert and direct line.
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Posted 4 months ago
Thanks for leaving your review. We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you. I can see you have already contacted us about this and we are investigating the issue with Hastings. I hope we can resolve the issue for you soon. Jess, Confused.com Representative
Posted 4 months ago
A good experience
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Posted 4 months ago
All very good. It seems that car insurance companies don’t necessarily show much loyalty to their customers and even significantly raise annual prices despite the car insured being of less worth a year later and the driver (hopefully) having greater experience and hence less likely to have an accident/s. So Confused.com provides an invaluable service by allowing customers to shop around and get the best deal.
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Posted 4 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,149 reviews