“Misleading information for the insurance i choose. Black box was not mentioned for the marshmallow move policy. After paying and downloading the app, the pop-up came on the screen for black box tag.”
Thanks for leaving your review.
We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers.
Black box or telematics policies are labelled as such on the results page and you can opt to not include them in you results.,
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Dan, Confused.com Representative
“I’m extremely happy to be insured with AA. Thanks to Confused.com for helping me to make sure that I have selected the right insurance provider. Thank you.”
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
As we are a comparison website and not your insurer we are unable to determine why your policies may have been cancelled. for more information please contact the respective insurers directly.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
