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Confused.com - Car Insurance Reviews

4.5 Rating 238,148 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,148 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
A bit pricey but overall ok.
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Posted 4 months ago
Lots of choice after entering your details.
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Posted 4 months ago
Easy to use Found Great value deal
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Posted 4 months ago
If I could give zero I would give zero you purposely over quote and then when one takes their car to the garage. You take off money for every little thing. I have a 13-year-old car and you expect there to be no dent or little scratches. And because of that and a part history the valuation went from £1,725 to £800. We buy any car are a con company. I wouldn't recommend you to anybody
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Posted 4 months ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue Please note Confused.com is a comparison website and not your actual insurer. We do not administer your insurance policy or have any involvement in the claim process. To discuss claims or your policy in general it is best to contact your insurer directly. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative
Posted 3 months ago
It was easy to find the insurance that was useful for me
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Posted 4 months ago
Although add on were requested once on Aviva site they still had to be added so final quote was higher
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Posted 4 months ago
Simple to use, easy to understand and very quick to produce quotes.
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Posted 4 months ago
Very easy to use, just enter your car info and what you want from your insurance and bang... you get quotes from a range of insurers all in one go.
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Posted 4 months ago
Easy to use site. Bought insurance with ease. Always use confused.com to check prices of different insurers.
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Posted 4 months ago
easy to user web site, good range of competitive quotes
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Posted 4 months ago
Given a great choice of insurers and deals. Once you've completed the confused.com questionnaire there's no need to do it for each insurer so most of the works already done.
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Posted 4 months ago
Clearly presented and easy to compare
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Posted 4 months ago
I had found a cheaper insurance
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Posted 4 months ago
A good selection of competitive car insurance quotes.
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Posted 4 months ago
Confused.com showed Hastings as best buy but connecting to Hastings website the price increased by over £200 - not acceptable.
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Posted 4 months ago
Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Dan, Confused.com Representative
Posted 3 months ago
Very helpful, clear information
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Posted 4 months ago
Easy to use & lots of information
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Posted 4 months ago
It wanted a lot of information about me and my car but was worththe trouble.
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Posted 4 months ago
I managed it even though I am an older person
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Posted 4 months ago
Easy to change with no rigmarole
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Posted 4 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,148 reviews