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Confused.com - Car Insurance Reviews

4.5 Rating 237,156 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 237,156 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Very patient and helpful.
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Posted 2 months ago
Very easy to use and finds the most competitive prices.
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Posted 2 months ago
Just easy to use and a convenient reminder for my car insurance.
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Posted 2 months ago
I use confused.com annually, the inly issue I have is accessing rewards in the app, but that could be my inexperience!
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Posted 2 months ago
"I am experiencing a technical issue with the data transfer between Confused.com and the insurance provider. Although I have completed all the details on your website, not all information is being correctly passed on to the insurer. Specifically, my accident history (claims and incidents) is either missing entirely or incorrectly described once I am redirected to the insurer's page. This forces me to manually correct the details every time to ensure my quote is accurate and valid."
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Posted 2 months ago
Good search engine for most but not all insurance providers
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Posted 2 months ago
Very quick and comprehensive response.
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Posted 2 months ago
We used your site to try and get my 17 year old insurance and got a quote from quote me happy for £2200 and went all the way to the companies website for them to say nope he is not 18. When we wrote his date of birth clearly. If they are not going to insure based on the age the quote should never of appeared.
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Posted 2 months ago
Hello, Thank you for leaving your review. I’m very sorry to hear your quote details were showing incorrectly on the insurance provider’s site. Please be assured this is not the experience we want for our customers. We would like to investigate this for you as a matter of priority, however we’re unable to do this on the review site. Therefore can you please email complaints@help.confused.com. I’m very sorry for any inconvenience this has caused you. Jess, Confused.com Representative
Posted 2 months ago
Very easy to use and informative. Only bad thing is I didn't get the chance to claim my gifts!
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Posted 2 months ago
Easy to find a solution for me no frills .
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Posted 2 months ago
Very easy site to navigate
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Posted 2 months ago
it was straight forward to request quotes
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Posted 2 months ago
Easy to get the right one.
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Posted 2 months ago
I use Confused.com every year to get the best cover/price for my car insurance. The site is very easy to navigate and they give you lots of prices and covers to choose from. If you buy your insurance through them you even get a choose of rewards!!, so it’s a win win really.
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Posted 2 months ago
This search engine found me the cheapest quote car insurance, Highly recommended.
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Posted 2 months ago
First class service every time
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Posted 2 months ago
I got the same cover with the same company saving £300
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Posted 2 months ago
Easy to use
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Posted 2 months ago
Easy to navigate and use. Quotes were good and easy to choose what you needed
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Posted 2 months ago
VERY POOR SERVICE.
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Posted 2 months ago
Hello Romualdas, Thank you for taking the time to review. I’m very sorry to hear you feel the service you received was poor. If you’d like, please share more details about what went wrong and I’ll do my best to help address it or pass your feedback to the right team. Kind regards, Jess, Confused.com Representative.
Posted 2 months ago
Confused.com - Car Insurance is rated 4.5 based on 237,156 reviews