Hi Gordon,
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Ka, Confused.com Representative
“Was pretty simple, you enter all your details, correctly and then Confused comes back with your quotes and you choose the one you want.
Also good as you get benefits from Confused, like the £20 and free coffees.”
“Confused saves time and money and the system is very helpful should you need it. The number and variety of insurers is large and as Confused saves your details on your account you only need to check and confirm once you have chosen which provider to use. This saves endless form-filling as Confused does all the work for you. The prices are competitive and the rewards add to your savings. I would never insure any other way. PS: Confused also gives tips throughout the year which adds to the benefit of choosing this service.”
Hi Jeremy,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
“Confused.com helped me to get a snapshot of current insurance prices for my car. I was able to see if the renewal price offered by my current provider was reasonable.
As a result of using confused.com I changed provider saving money on insurance for two vehicles.”
“Easy to use website to develop overall quote, with access to individual insurers so I could review in more detail. In my case I saved over 70% and got better cover.”
“It was great to have a choice in front of me rather than haveing to find different sites to compare not just price but what I was getting for my money.”
