“I spent some time going through the steps to a final quote only to find once established who the insurer was, found that an additional requirement of a black box was needed. Why can’t this be in one of the tick options and not waste people’s time”
Hi Laurence,
Thanks for leaving your review.
We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers.
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com.
Once we have your details, we can jump right in and find out what went wrong.
Ka, Confused.com Representative
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
Ka, Confused.com Representative
