Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,149 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,149 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Easy to use”

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Posted 3 months ago

“Very helpful. And easy to navigate was pleased with the set up”

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Posted 3 months ago

“I usually come here, as well as other price comparison sites”

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Posted 3 months ago

“Easy to use website to obtain a range of quotes”

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Posted 3 months ago

“Was straightforward and easy to use. Found a good deal.”

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Posted 3 months ago

“Everything was super smooth, quick and very easy. I also got the best deal as a new driver which I'm really pleased about.”

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Posted 3 months ago

“Great search engine and saves time and money”

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Posted 3 months ago

“Good experience thank you”

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Posted 3 months ago

“All good up to the insurance company getting in touch with me, not done yet and that means I worry I'm not insured”

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Posted 3 months ago

Hello Peter, Thanks for leaving your review. We’re sorry to hear you haven’t received communication from your insurer after purchasing. Because we’re a comparison site and not your insurer, we’re unable to send your policy documents. Most insurers will send your policy documents digitally, so it's best to check in your email inbox. If the documents have been posted, they're normally sent the next working day and can take up to 7 days to arrive. If you haven't received your documents within 7 days, contact your insurer and they should be able to resend them. Still can't find your policy documents? Reach out to your insurer directly and they'll be able to help. Jess, Confused.com Representative

Posted 3 months ago

“Great website”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“Simple to see price differences and extremely user friendly. I saved over £120”

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Posted 3 months ago

“I was given a number of options to renew my car insurance which was really useful.”

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Posted 3 months ago

“Easy to use and good list of policy providers. It would be great if Confused.com could give users a discount when going through them.”

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Posted 3 months ago

“With all sites you need a computer degree to navigate juts to find a company to pay and get car insurance. A bloody joke”

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Posted 3 months ago

Hello David, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative

Posted 3 months ago

“Extremely easy to use and find the best quote. Very quick.”

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Posted 3 months ago

“B etter way of looking for a product.”

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Posted 3 months ago

“My current provider quoted me over £900 for a change of car and address. After consulting Confused.com I got cover for £350. 👍👍”

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Posted 3 months ago

“Quick and efficient.”

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Posted 3 months ago

“Got a quote for my elderly neighbour 2 days later went back into the quote to find it had gone up £158, same policy same company same cover”

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Posted 3 months ago

Thanks for leaving your review. We’re sorry that the prices you saw previously are no longer available. Some prices are only valid at the time of the quote, while others might last up to 30 days, and this time limit is set by the individual insurance provider. To see the latest prices, please simply go back to your account page and refresh the search. Jess, Confused.com Representative

Posted 3 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,149 reviews