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Jess, Confused.com Representative
“I filled in my questionair to get my insurance quote ,Confused came back with a most competative quote from YOGA insurance which itook up , when i read my policy there was no mention of my two named drivers , I contacted YOGA who were most unhelpful and they wanted £150 extra to insure my named drivers and insisted that Confused had not forwarded any named drivers for my quote , YOGA told me to contact Confused which i did who told me to contact Yoga , It looks like i will be contacting the insurance omnibusman .”
Hello Alan,
Thanks for leaving your review.
We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you.
We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately?
Jess, Confused.com Representative
“Always so useful for insurance renewals - easy to use as I am not that good with technology and it is made so straightforward. Always happy with quotes provided - will continue to use.”
“Confused.com takes all the hard work out of selecting an insurer scanning the whole market ranging from the cheapest to the more expensive available.”
