Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,128 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,128 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.good service provided”

Helpful Report

Posted 4 weeks ago

“Good website”

Helpful Report

Posted 4 weeks ago

“Easy to use. Provides extensive information on coverage of policies. Competitive prices.”

Helpful Report

Posted 4 weeks ago

“Very simple and easy to use this site and well worth it.”

Helpful Report

Posted 4 weeks ago

“Saved more that £200 on my Car insurance using Confused.com. Very Pleased.”

Helpful Report

Posted 4 weeks ago

“I was very impressed with the speed you found quotes and the assortment of choices.”

Helpful Report

Posted 4 weeks ago

“Competitive rates which helped me choose.”

Helpful Report

Posted 4 weeks ago

“Confused.com made it easy to acquire the inscurance we required at a fare price , sorted”

Helpful Report

Posted 4 weeks ago

“I was able to input my main requirements in a simple straightforward manner. It would have helped if this was extended to other options/requirements to avoid having to wade through the various selected quotations in detail”

Helpful Report

Posted 4 weeks ago

“The person on the phone was very helpful, explained things clearly and let me know of any options to get cheaper insurance.”

Helpful Report

Posted 4 weeks ago

“it is good to e reminded each year of opportunities to change our car insurance provider. Thank you”

Helpful Report

Posted 4 weeks ago

“Brilliant! I saved £150.00 for the same cover. I use Confused every year to beat price hikes.”

Helpful Report

Posted 4 weeks ago

“Naveed was extremely helpful and courteous.”

Helpful Report

Posted 4 weeks ago

“Great, saved £300+ with Confused.com”

Helpful Report

Posted 4 weeks ago

“Always changing prices when you go to provider”

Helpful Report

Posted 4 weeks ago

Hello Syed, Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves; these are set by our panel of insurers. Some common reasons why the price may have changed can be changes to the payment method (monthly vs annually), adding optional extras to the quote or upgrading the cover level to a higher option. It’s worth double checking if you have made any changes like these or similar to these. If no changes were made, the insurer will be able to investigate this for you and provide a resolution. Or you can email our CS team at help@help.confused.com and we will contact the insurer on your behalf to find out what happened. Jess, Confused.com Representative

Posted 4 weeks ago

“easy to use and competative. went with Darwin”

Helpful Report

Posted 4 weeks ago

“Obtained a very competitive quote from a 5-Star insurer through Confused.com. As a result, I switched insurers.”

Helpful Report

Posted 4 weeks ago

“Easy to use and to get insurance quotes”

Helpful Report

Posted 4 weeks ago

“Got sorted very good systems.”

Helpful Report

Posted 4 weeks ago

“Policy cast changed after order”

Helpful Report

Posted 4 weeks ago

Hello Judith, Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves; these are set by our panel of insurers. Some common reasons why the price may have changed can be changes to the payment method (monthly vs annually), adding optional extras to the quote or upgrading the cover level to a higher option. It’s worth double checking if you have made any changes like these or similar to these. If no changes were made, the insurer will be able to investigate this for you and provide a resolution. Or you can email our CS team at help@help.confused.com and we will contact the insurer on your behalf to find out what happened. Jess, Confused.com Representative

Posted 4 weeks ago

Confused.com - Car Insurance is rated 4.5 based on 238,128 reviews