“I found it impossible to make contact with Confused or the insurers recommended to answer one of the essential requirements for my policy, namely that I am covered for voluntary work where I drive old people to a Day Centre and receive no remuneration, only a mileage allowance to cover costs . I could find no phone numbers on the correspondence and my e mail attempts were never answered .
Also it was disappointing to find (this year) that the first 7 quotes were all from the same company with just single factors changed making comparison quite limited.”
Hello Owen,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way. I can see you contacted us yesterday about this issue and advised you would need to add business usage on the quote form and then contact your chosen insurer prior to purchasing to explain the details regarding driving for a charity.
If you need a particular insurers details please get back in touch via our contact us page and we can help.
https://www.confused.com/help/contact-us
Jess, Confused.com Representative
“Site easy to use, purchased my car insurance straight away for £250 cheaper than my previous insurer was quoting and better cover. Would use the site again.”
“First time I have used Confused.com & I will definitely use it again. Got a great price on my granddaughters car insurance saving her £700. Well pleased”
