“they dont have all the car insurance companies on the web site and its all very confusing doing the quotes . Your never quite sure if you are getting a good company or a good deal”
Hello John,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way. You can find out more details regarding a policy by clicking 'more info' next to the price of the quote.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Jess, Confused.com Representative
“Didn't go with confused as my preferred insurer was showing on the confused website as giving me a multi car discount, as I only have one car I didn't want to risk invalidating my insurance.
Went direct on Churchill's website which was a few pounds dearer , but I was confident that my insurance details were accurate.”
“Took policy out with one protect insurance filled in all details with you got quotes.took out policy. Received insurance certificate from axe.details plus cover changed.will have to contact them to sort or bloody cancel.online companies seem to try and screw you.your company is okay .”
Hello Paul,
Thanks for leaving your review.
We’re very sorry to hear that your quote details were incorrect on the policy documents; this is definitely not the experience we want for you.
We want to investigate this as a priority, but for your security, we cannot discuss account details on this public review site. I have just sent an email to your registered address to gather more information. Please check your inbox (and your spam folder) so we can look into this immediately.
Jess, Confused.com Representative
