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Confused.com - Car Insurance Reviews

4.5 Rating 235,718 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 235,718 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Way too much expensive
Helpful Report
Posted 3 days ago
Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative
Posted 3 days ago
Everything set out in easy to understand format and quick to route you to the insurer
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Posted 3 days ago
Easy to use, with great prices and deals
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Posted 3 days ago
Easy to navigate and change details , clear concise information on suitable cover for the driver.
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Posted 3 days ago
Great service
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Posted 4 days ago
Very good great deals
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Posted 4 days ago
Definitely if you want to save money
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Posted 4 days ago
Easy to use . Good prices and information
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Posted 4 days ago
Gave me what I required, a comparison of various companies car insurance offerings.
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Posted 4 days ago
Excellent Experience
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Posted 4 days ago
Cheapest prices using this broker
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Posted 4 days ago
Great service, app very easy to navigate
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Posted 4 days ago
Paperwork follows a simple and logical route.
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Posted 4 days ago
Great quotes, great prices, great companies on site,great service all round, A1!
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Posted 4 days ago
VERY EASY TO SEE ALL QUOTES FOR CAR INSURANCE AND EASY TO NAVIGATE AROUND THE SITE.
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Posted 4 days ago
Very helpful as a starting point, cheaper insurance is not always the best for me as Defacto ratings are important to me in terms of customer satisfaction so I research these as part of my decision making.
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Posted 4 days ago
Very good Website, friendly to use, and find me a cheaper deal, sent me alerts yearly when the insure due, much appreciate, thanks
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Posted 4 days ago
Cheapest quotes
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Posted 4 days ago
Quotes nearly doubled when i revisited
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Posted 4 days ago
Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Jess, Confused.com Representative
Posted 3 days ago
Found the perfect insurance for me with a huge discount on my renewal quote. Very good service apart from not being able to collect my rewards unless I install the app, which I haven't done as yet.
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Posted 4 days ago
Confused.com - Car Insurance is rated 4.5 based on 235,718 reviews