Hi Donna,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue
If you need assistance, you can get in touch with our support team via our contact us page:
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Ka, Confused.com Representative
“I found Confused.com easy to use. the quotes were lower than the meerkats, and the rewards are better. I only thing that I am upset about is that all of my quotes for my car insurance were much higher than they were last year. I have 13 years no claims, and a clean license. So why am I having to pay more, when I should be paying less? Car insurance is a disgrace.”
“I have arranged my insurance through confused.com and have no issues with the cost or cover provided. However, how you access the free incentive gifts is problematic and, in my view, unnecessarily complex. Seemingly it’s only possible through the app and not online. It’s not clear to me why that would be.”
“I’ve always enjoyed my experiences with Confused.com.
This time for car insurance renewal, but wait a moment, I also obtained several quotations because of wish to change my car. Each vehicle I looked at had a different specification, a very different delivery date, and year of manufacture/registration. Lots of ‘tooing and frowing’ - Confused.com coped admirably. through Confused.com I have bought my insurance with a commencement date to suit delivery of my car. Thank you for making it so very simple.”
“I used Confused.com for my annual car insurance renewal, always giving me best price. I also used them for house insurance, sometimes to compare utilities prics to. My favourite comparing platform.”
