Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,146 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,146 reviews

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Anonymous

Anonymous // 01/01/2019

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“In my experience, the Reward Scheme isn’t effective. Having purchased a number of Policies, I’m still awaiting verification of my Reward Claims.”

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Posted 2 months ago

Hi Steven, Thanks for leaving your review. We’re sorry to hear you haven’t received your Confused.com reward. We can see you have submitted your reward claim on 28-03-2026 It can take up to 14 working days for this to show as available on your Confused.com app. If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs Ka, Confused.com Representative

Posted 2 months ago

“No comment”

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Posted 2 months ago

“Very easy to navigate. Only entering details once and getting dozens of options, making choosing and checking the insurance meets my needs before buying.”

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Posted 2 months ago

“Very helpful and easy to use and has the best prices”

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Posted 2 months ago

“It was useful”

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Posted 2 months ago

“Prices are high with little insentive, for somebody not arning much makes it hard”

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Posted 2 months ago

Hi David, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative

Posted 2 months ago

“Comes up with very competitive quotes”

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Posted 2 months ago

“Easy to use. Plenty of quotes but I would like to choose upgrades during the initial process and not after the initial quote is displayed. I would rather see the full quote from the outset without being given a basic quote first.”

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Posted 2 months ago

“A great selection of insurers and nice easy website to make sure everything I needed was included”

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Posted 2 months ago

“Thank you for your support”

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Posted 2 months ago

“Staff very knowledgeable and helpfull”

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Posted 2 months ago

“Very easy to use”

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Posted 2 months ago

“So far so good”

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Posted 2 months ago

“Easy to use, great choice of insurance companies. Great rewards!”

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Posted 2 months ago

“They save me money every year, compared to any renewal quote from my insurer. I now help my family get their quotes from confused.com”

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Posted 2 months ago

“It's a comparison website that works. No complaints.”

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Posted 2 months ago

“The price for the insurancewas better than most and also the insured items eg windscreens courtesy car.”

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Posted 2 months ago

“Good site, pretty easy to use and compare”

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Posted 2 months ago

“The site is hard work”

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Posted 2 months ago

Hi Donna, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Ka, Confused.com Representative

Posted 2 months ago

“Finding a car insurance company for my next 12 months was easy and has saved me hundreds of pounds on my previous quote from last year.”

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Posted 2 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,146 reviews