“Car details already set up from last year, received notification and quotes in advance. Used Confused and saved money as well as additional incentives from Confused themselves.
Nothing to lose in comparing costs.”
Hi Steven,
Thanks for leaving your review.
We’re sorry to hear you haven’t received your Confused.com reward.
We can see you have submitted your reward claim on 28-03-2026
It can take up to 14 working days for this to show as available on your Confused.com app.
If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs
Ka, Confused.com Representative
“Very easy to navigate. Only entering details once and getting dozens of options, making choosing and checking the insurance meets my needs before buying.”
Hi David,
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Ka, Confused.com Representative
“Easy to use. Plenty of quotes but I would like to choose upgrades during the initial process and not after the initial quote is displayed. I would rather see the full quote from the outset without being given a basic quote first.”