“I was pleased with the quote, but after renewing my car insurance via the website, the promised rewards still haven't arrived. I have emailed them but am still awaiting a response. Saved money on the car insurance, but still feel I've been duped, with the websites empty ( up until now) promises.”
Hello,
Thank you for leaving your review.
I'm sorry to hear the prices you have received are not competitive.
As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently.
If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail.
Jess, Confused.com Representative
