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Confused.com - Car Insurance Reviews

4.5 Rating 236,844 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 236,844 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Everything was super smooth, quick and very easy. I also got the best deal as a new driver which I'm really pleased about.
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Posted 5 days ago
Great search engine and saves time and money
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Posted 5 days ago
Good experience thank you
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Posted 5 days ago
All good up to the insurance company getting in touch with me, not done yet and that means I worry I'm not insured
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Posted 5 days ago
Hello Peter, Thanks for leaving your review. We’re sorry to hear you haven’t received communication from your insurer after purchasing. Because we’re a comparison site and not your insurer, we’re unable to send your policy documents. Most insurers will send your policy documents digitally, so it's best to check in your email inbox. If the documents have been posted, they're normally sent the next working day and can take up to 7 days to arrive. If you haven't received your documents within 7 days, contact your insurer and they should be able to resend them. Still can't find your policy documents? Reach out to your insurer directly and they'll be able to help. Jess, Confused.com Representative
Posted 5 days ago
Great website
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Posted 5 days ago
Easy to use
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Posted 5 days ago
Simple to see price differences and extremely user friendly. I saved over £120
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Posted 5 days ago
I was given a number of options to renew my car insurance which was really useful.
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Posted 6 days ago
Easy to use and good list of policy providers. It would be great if Confused.com could give users a discount when going through them.
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Posted 6 days ago
With all sites you need a computer degree to navigate juts to find a company to pay and get car insurance. A bloody joke
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Posted 6 days ago
Hello David, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative
Posted 5 days ago
Extremely easy to use and find the best quote. Very quick.
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Posted 6 days ago
B etter way of looking for a product.
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Posted 6 days ago
My current provider quoted me over £900 for a change of car and address. After consulting Confused.com I got cover for £350. 👍👍
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Posted 6 days ago
Quick and efficient.
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Posted 6 days ago
Got a quote for my elderly neighbour 2 days later went back into the quote to find it had gone up £158, same policy same company same cover
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Posted 6 days ago
Thanks for leaving your review. We’re sorry that the prices you saw previously are no longer available. Some prices are only valid at the time of the quote, while others might last up to 30 days, and this time limit is set by the individual insurance provider. To see the latest prices, please simply go back to your account page and refresh the search. Jess, Confused.com Representative
Posted 5 days ago
I filled in my questionair to get my insurance quote ,Confused came back with a most competative quote from YOGA insurance which itook up , when i read my policy there was no mention of my two named drivers , I contacted YOGA who were most unhelpful and they wanted £150 extra to insure my named drivers and insisted that Confused had not forwarded any named drivers for my quote , YOGA told me to contact Confused which i did who told me to contact Yoga , It looks like i will be contacting the insurance omnibusman .
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Posted 6 days ago
Hello Alan, Thanks for leaving your review. We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you. We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately? Jess, Confused.com Representative
Posted 5 days ago
I have got a much lower quote so am very pleased, Thanks
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Posted 6 days ago
very useful with many options to pick from...
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Posted 6 days ago
Easy to use and some good prices
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Posted 6 days ago
Best i could find.
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Posted 6 days ago
Confused.com - Car Insurance is rated 4.5 based on 236,844 reviews