Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 173,505 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 173,505 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased to get the quote and take out the policy.”

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Posted 6 days ago

“Average quotation price got better deal from another comparison site”

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Posted 6 days ago

“Useful for getting my current insurers to reduce their quote substantially. It would be good if you indicated whether a policy includes Driving Other Cars.”

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Posted 6 days ago

“it took time , difficult for me due to my lack of familiarity with computers”

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Posted 6 days ago

“All good except I can never seem to get access to my Halfords vouchers ( missed last 2 times). Not the most technically gifted but tired of missing my rewards.”

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Posted 1 week ago

“Was ok but usual problem with on line answers not every question is catered for. I got a better price by going direct to the company.”

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Posted 1 week ago

“Prices used to be competitive. They now seem to have increased significantly. I will use other comparison sites for my car insurance.”

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Posted 1 week ago

“I was looking for multi car insurance and there was very little choice and it was better insuring the cars individually”

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Posted 1 week ago

“Found my cheapest quote for my needs”

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Posted 1 week ago

“Very competitive with the prices in the quote's provided in comparison to prices quoted by other sites. Well Done Confused.com”

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Posted 1 week ago

“Think prices is ro much this year”

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Posted 1 week ago

“Cheapppppp”

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Posted 1 week ago

“Too expensive”

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Posted 1 week ago

“I've used Confused for many years now and never had a problem. However this time, I had technical issues several times (page not loading, try again later etc). I finally got it done but I didn't get the best deal as I just couldn't get to the insurer's page)”

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Posted 1 week ago

“Disappointed that the breakdown coverage was limited in terms of rescue”

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Posted 1 week ago

“I found a cheaper deal on another site”

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Posted 1 week ago

“Very good price with Aviva, pleased with how easy the website is. Not bought the car yet, hopefully buying on 15th April, but didn't want to confirm quote until we check the car on the day to make sure the dealer had sorted out the issues we have asked for, if not we'll walk away. Rang and spoke to Aviva but they didn't recognise the Ref number🤔, normally this can happen, why not with this quote. Really frustrating that can't talk to anyone at Confused.com as l wanted to know the time the quote expired, as l asked 5 days before proposed purchased date and it says that will end in 2 days time, namely the 15th April (We're going at 9am on 15th to hopefully purchase, and if so will buy then) if quote is still valid Have sent an email to you, but as yet not got a reply 🤞🏻 it's still valid ( the Quote)”

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Posted 1 week ago

“Big price for car insurance with 15 years experience”

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Posted 1 week ago

“Quite fast. Quite”

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Posted 1 week ago

“Lacks the ability to give further definition of accidents, meaning prices higher if you've had these.”

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Posted 2 weeks ago

Confused.com - Car Insurance is rated 4.5 based on 173,505 reviews