Colin Appleyard LTD Reviews

4.8 Rating 4,119 Reviews
94 %
of reviewers recommend Colin Appleyard LTD
4.8
Based on 4,119 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Colin Appleyard LTD Reviews

About Colin Appleyard LTD:

Established in 1971, Colin Appleyard is a family run business selling new and used cars. In the showrooms, on the telephone or online, we have long-serving, knowledgeable staff who understand our products and are ready to provide you with the best possible service and in 2021 we celebrated our 50th anniversary.

Visit Website

Phone:

01535 606 321

Email:

enquiries@colinappleyard.com

Location:

Cornmill Garage, Halifax Road,
Keighley
BD21 1AH

Write Your review

Tell us how Colin Appleyard LTD made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Colin Appleyard LTD 5 star review on 30th March 2024
Gabriella Feather
Colin Appleyard LTD 5 star review on 8th March 2024
Janet
Colin Appleyard LTD 5 star review on 1st March 2024
J&S Verrall
Colin Appleyard LTD 5 star review on 13th February 2024
Dean Grindle
Colin Appleyard LTD 5 star review on 29th January 2024
Thomas Ryan
Colin Appleyard LTD 5 star review on 21st May 2023
K Childs
Colin Appleyard LTD 5 star review on 7th May 2023
Mrs J Whitfield
80
Anonymous
Anonymous  // 01/01/2019
Friendly staff
Helpful Report
(Keighley Nissan) - Posted 7 years ago
Good customer service. I do think £280 is steep for a major diesel service. I'm not sure that there is £100 extra work compared to the minor service last year. I would shop around but the car is on a lease. Car was ready on time.
Helpful Report
(Keighley Nissan) - Posted 7 years ago
Hi Ben, Thank you for your review and comments. I know that Tim, our service manager has chatted to you about this already - but I just wanted to reitterate where the £90 difference comes from with a minor and major service. A major service includes everything of a minor service, but you also get a new air filter, a new pollen filter and a brake fluid change - plus a small charge for the labour involved in this which equates to the £90 difference. I hope this has cleared things up for you - but if you have any further questions feel free to get back in touch.
Posted 7 years ago
Massive thank you to jack, helping us buy our new car, overall we are very happy with our new purchase.
Helpful Report
(Keighley Nissan) - Posted 7 years ago
The car went to Colin Appleyard Ashton for annual service. It was collected and delivered and the service seems to be OK. The staff are good, helpful and friendly, but this time no car wash ?
Helpful Report
(Ashton-under-Lyne) - Posted 7 years ago
Hi Trevor, Thank you for your review. We apologise that your car had not been washed when it came in for its service - I believe Eve, our service manager has been in touch with you to explain that our water had unfortunately been turned off at the time. However, this information hadn't been relayed to you, so for that we do apologise, and I believe Eve has now arranged for your car to come back to us for a thorough clean.
Posted 7 years ago
Did not find the service advisor very friendly although I very much appreciated the loan of a car which was a quick and simple process as was booking the car in.
Helpful Report
(Keighley Nissan) - Posted 7 years ago
Had bike serviced and they were very helpful and prompt. Purchased spares and clothing and again, very good advice given. Finally, evening with, excellent night out.
Helpful Report
Posted 7 years ago
I was very happy with the service I received at the Ashton branch. Shame I can't say that same about the Huddersfield branch!
Helpful Report
(Ashton-under-Lyne) - Posted 7 years ago
I only hope the good service on buying the car carries through to aftersales. I have been a VW driver for over 30 years. Time for a change. Sam Fenton has been excellent throughout.
Helpful Report
(Ashton-under-Lyne) - Posted 7 years ago
I visited two other car showrooms and went back to Colin Appleyard because the staff were so friendly and helpful.
Helpful Report
(Ashton-under-Lyne) - Posted 7 years ago
A great team.
Helpful Report
Posted 7 years ago
Mr Ali has been most helpful in the aftersales service and has ensured that all our problems have been dealt with and has proven to be an honest and assuring man of his word! Cannon fault the aftersales service at all. Highly recommended. Mr Darren Bullas has also been very helpful when I have had any queries. Very prompt with his replies.
Helpful Report
(Huddersfield) - Posted 7 years ago
Car service done efficiently and to time. Enjoyed the video afterwards telling me the car was fine.
Helpful Report
(Keighley Suzuki) - Posted 8 years ago
Overall the service in the Keighley branch was very good - especially by the service manager. They did the work efficiently and gave the car back in sparkling condition. The only reason I haven't given top score is that some of the team were not that well informed about what was needed, but nevertheless the experience in all was very satisfactory. I would not hesitate to have my car serviced there, or if I were looking for a new car - I would definately visit them first.
Helpful Report
Posted 8 years ago
Attention of Robin Appleyard ( Managing Director) Dear Sir, We wish to bring to your attention the work of Matt Bancroft at Huddersfield. We have had a problem with a Subaru XV and Matt has tried manfully to solve it with Subaru. At all times he has been attentive, polite and professional. He has gone the 'extra mile' in trying to help us and we thought you should know. Judith and Andrew Hamlin
Helpful Report
Posted 8 years ago
Dealt with courteously and on the whole efficiently.
Helpful Report
Posted 8 years ago
Been looking for a Vitara at the right price with low milage for some time and spotted the one I purchased over in Keighley, so one weekend we headed across from the Lake District to take a look, wasn't disappointed and clinched the deal that day. Had a couple of problems once I picked the motor up the following week SRS warning light kept coming on and the nearside wing mirror needed replacing but to be fair both issues were sorted by Tony and the team (they even came over to the Lakes twice to pick it up whilst leaving me a courtesy car) so now real complaints. The only opportunity would be to carryout a closer inspection of used vehicles prior to selling/delivery. Observation of behaviours and professionalism relating to the team at Keighley was very high. Just changed the gearbox, diffs and transfer oil. Gearbox was clean, diffs and transfer box was a wee bit black but no sign of water, love the motor nice to drive in good to first class condition hopefully it should last me a few years as I'm planning to keep it for a number of years.
Helpful Report
(Keighley Suzuki) - Posted 9 years ago
Really friendly. Not pushy but gave advice to our needs. Flowers in the car a nice touch. Excellent service all round.
Helpful Report
Posted 10 years ago
Great service, lack of customer parking though.
Helpful Report
Posted 10 years ago
Colin Appleyard LTD is rated 4.8 based on 4,119 reviews