Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,336 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of our email accounts got hacked which led to emails not being received. Josh immediatly knew what the issue was likley to be and resolved it super quick. We also had a few follow on queries to make sure our systems weren't compromised etc and Josh looked into it promptly and reassured us.”

Helpful Report

(Support) - Posted 1 year ago

Hi Natalie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Josh was able to quickly identify and resolve the issue with your email account. It's our priority to ensure your systems are secure and your concerns are addressed promptly. If you have any more questions in the future, don’t hesitate to reach out! Warm regards, Team Cobweb

Posted 1 year ago

“thanks evan”

Helpful Report

(Support) - Posted 1 year ago

Hi Glen, Thank you for your awesome 5-star review! We appreciate your kind words and are here to assist you whenever you need us. Your support truly motivates our team to keep delivering the best service possible! Warm regards, Team Cobweb

Posted 1 year ago

“Excellent prompt attention to our email issue”

Helpful Report

(Support) - Posted 1 year ago

Hi James, Thank you for your excellent 5-star review! We're so glad to hear that our prompt attention to your email issue made a positive impression. Your satisfaction is our priority, and we're always here to help! Warm regards, Team Cobweb

Posted 1 year ago

“Quick response which I am delighted with. Details given which are helpful. Seems strange that Mac Book 2017 can't carry latest version of OS and therefore can't host the teams app. Thanks”

Helpful Report

(Support) - Posted 1 year ago

Hi Theresa, Thank you for your insightful 5-star review! We're delighted to hear that our quick response and helpful details met your expectations. It can indeed be surprising how tech limits can affect app usage, but we're here to assist you with any further questions! Warm regards, Team Cobweb

Posted 1 year ago

“I do not have inhouse support. Cobweb has provided outstanding support.”

Helpful Report

(Support) - Posted 1 year ago

Hi Peter, Thank you for your fantastic 5-star review! We’re thrilled to hear that our support has been outstanding for you. Your feedback means the world to us and inspires us to keep delivering top-notch service! Warm regards, Team Cobweb

Posted 1 year ago

“Ronny sorted a simple Outlook removal task where I sought guidance. Sorted simply and cleanly like a Good Cobweb Arachnid”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you for your amazing 5-star review! We’re delighted to hear that Ronny was able to help you with your Outlook removal task so smoothly. Your kind words shine bright like the best Cobweb creations! Warm regards, Team Cobweb

Posted 1 year ago

“A very prompt and helpful response, thank you!”

Helpful Report

(Support) - Posted 1 year ago

Hi Matt, Thank you for your wonderful 5-star review! We’re so glad to hear that you found our response prompt and helpful. Your support encourages us to continue providing excellent service! Warm regards, Team Cobweb

Posted 1 year ago

“Great support, fast response :)”

Helpful Report

(Support) - Posted 1 year ago

Hi Kevin, Thank you for your fantastic 5-star review! We’re thrilled to hear that you received great support and a fast response. Your feedback encourages us to keep providing top-notch service! Warm wishes, Team Cobweb

Posted 1 year ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Hi there, Thank you for your glowing 5-star review! We're so glad to hear that our team was able to understand and resolve your issue swiftly. Your feedback means the world to us, and it inspires us to keep striving for excellence. Best wishes, Team Cobweb

Posted 1 year ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Hi there, Thank you for your incredible 5-star review! We’re delighted to hear that we could resolve your issue quickly and effectively. Your kind words truly motivate our team to continue delivering great service. Best regards, Team Cobweb

Posted 1 year ago

“Understood my issue and able to very quickly sort out my issue.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Andrew, Thank you for your wonderful 5-star review! We're so pleased to hear that we quickly understood and resolved your issue. Your satisfaction is what drives us, and we appreciate you taking the time to share your experience! Warm regards, Team Cobweb

Posted 1 year ago

“Really quick to respond and usually resolved within a couple of hours at most.”

Helpful Report

(Support) - Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to know that we could respond quickly and resolve your issue so efficiently. Your satisfaction is our top priority, and we appreciate your feedback! Warm wishes, Team Cobweb

Posted 1 year ago

“We had some issues with access this morning and Cobweb were amazing and resolved the issue so quickly. Cannot recommend this company enough. Every member of the team are brilliant.”

Helpful Report

(Support) - Posted 1 year ago

Hi Sian, Thank you for your amazing 5-star review! We're so glad to hear that our team was able to resolve the access issue quickly. Your recommendation means the world to us, and we're proud of our brilliant team who always strive to deliver great service. Best wishes, Team Cobweb

Posted 1 year ago

“Very helpful and fast resolution. Thanks!”

Helpful Report

(Support) - Posted 1 year ago

Hi Kelvin, Thank you for your fantastic 5-star review! We're delighted to hear that you found our service helpful and speedy. It's always our goal to resolve issues quickly, and your feedback truly brightens our day! Best wishes, Team Cobweb

Posted 1 year ago

“Always a pleasure dealing with you.”

Helpful Report

(Support) - Posted 1 year ago

Hi Hans, Thank you so much for your kind words and your stellar 5-star review! It's always a pleasure to serve you, and we're delighted to hear that you enjoy working with us. Your continued support means everything to our team! Warm regards, Team Cobweb

Posted 1 year ago

“Michael Foster-Reed was very quick to sort out my logging in problem. Cobweb are amazing in all aspects. Staff are very friendly and couldn't be better. Thank you.”

Helpful Report

(Support) - Posted 1 year ago

Hi Lisa, Thank you so much for your wonderful 5-star review! We're thrilled that Michael was able to quickly resolve your login issue. Our team's friendliness and dedication to amazing service truly make a difference, and we're happy that you noticed! Your kind words motivate us to continue providing the best experience possible. Warmest regards, Team Cobweb

Posted 1 year ago

“Thank you very much Adam for all the hard work and working with the Gemfields team to achieve the desired result.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Edward, Thank you so much for your wonderful 5-star review! We truly appreciate your recognition of our team's hard work alongside the Gemfields team. It's always a pleasure to collaborate and achieve great results together. Your support means the world to us! Warm wishes, Team Cobweb

Posted 1 year ago

“Very quick to work on the issues we had, with minimal fuss.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Anthony, Thank you for your fantastic 5-star review! We're thrilled to know that our team was quick to address your issues with minimal fuss. Your satisfaction is our main goal, and your kind words motivate us to keep up the good work. Best wishes, Team Cobweb

Posted 1 year ago

“Quick responce and proactive fix to the situation. V Happy”

Helpful Report

(Support) - Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you were happy with our quick response and proactive fix. Your satisfaction is our priority, and we appreciate your feedback. Warm wishes, Team Cobweb

Posted 1 year ago

“A fast and uncomplicated response. Really appreciate that level of support.”

Helpful Report

(Support) - Posted 1 year ago

Hi Adam, Thank you for your fantastic 5-star review! We're so glad to hear that you appreciated our fast and uncomplicated support. Your feedback is invaluable to us and keeps us striving for excellence. Best wishes, Team Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,336 reviews