Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,367 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always excellent support!”

Helpful Report

(Support) - Posted 1 year ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Reallu urgent need to resolve Teams conversion to MS Word, which worked (although MS subsequently crasshes if you try to work on the doc - not a Cobweb issue but mighty annoying!”

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(Support) - Posted 1 year ago

Hi David, Thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Steve as always was very quick to respond and help”

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(Support) - Posted 1 year ago

Hi Stuart, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excellent! Thanks Ronny!”

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(Support) - Posted 1 year ago

Hi Victoria, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Ronny. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“A quick response with a detailed explaination on how to resolve the issue.”

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(Support) - Posted 1 year ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Fast and efficient”

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(Support) - Posted 1 year ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Quick responses and very helpful”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“issue has been resolved thank you.”

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(Support) - Posted 1 year ago

Hi Karina, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“The member of support team very quickly understood my issue, talked me through how to resolve the situation, was very patient and helpful. Issue no longer a problem. So can get back onto business”

Helpful Report

(Support) - Posted 1 year ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“I had a speedy response from a very helpful support person, who there and then sorted my problem. What more could a customer ask. Excellent and Thankyou.”

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(Support) - Posted 1 year ago

Hi Jane, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excellent support from Elliot at Cobweb. Thank you”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Savannah has been hugely helpful, supportive & patient! Helping me reconfigure my contract. Very much appreciated.”

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(Support) - Posted 1 year ago

Hi Megan, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Savannah and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“So pleased that Evan immeediately understood my probelem and sought an immediate assist and a longer term rectivivcation on my problem.”

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(Support) - Posted 1 year ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Evan and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Always deliver - knowledgable and helpful.”

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(Support) - Posted 1 year ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Solved the issue very promptly!”

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(Support) - Posted 1 year ago

Hi Hannah, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Quick easy and helpful”

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(Support) - Posted 1 year ago

Hi Michael, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Perfect as allways!”

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(Service Addition) - Posted 1 year ago

Hi Harry, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“I was able to get the license upgrade that I wanted very quickly through speaking to the sales team and via email with the support team. The process was simple and clear and I very happy with my experience.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Great support!”

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(Support) - Posted 1 year ago

Hi Jamie, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 1 year ago

“Very capable and knowledgable”

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(Support) - Posted 1 year ago

Hi Amanda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,367 reviews