“The shoes are absolutely incredible, and punch way above their price range. I have a couple of sets of Saint Laurent Wyatt boots, and these are comparable in terms of construction quality. The shipping and delivery times range wildly. In my experience having made a few orders, 15 business days is not necessarily realistic - my order took a month and a half to be delivered.”
Thank you so much for your kind words — we’re truly glad to hear that you find the quality of your boots outstanding.
You’re absolutely right that your order took longer than our usual 15 business days, and we sincerely appreciate your patience. Orders placed around Black Friday were affected by a perfect storm of delays: a few extra days on our side due to exceptionally high volume, another few days in customs, and one particularly large shipment from Spain to the U.S. that was held for over 10 days. Your order was part of that flow, which is likely why it took closer to six weeks to arrive.
We know waiting is never easy, and we’re grateful for your understanding. We’re delighted that the craftsmanship and quality of your boots made the wait worthwhile.
“The product is beautiful. But, when I order a product a month before Christmas, it’s pretty likely I’m ordering it as a Christmas present. To not be able to deliver it until January, with no advance warning that it would take so long, was quite disappointing.”
Hello William,
Thank you for your message, and we’re very sorry for the delay.
The combination of our seasonal sale and the Christmas period caused a one- to two-day delay on some orders, and unfortunately the additional congestion within courier services made it harder to meet our original delivery promise.
We truly appreciate your patience and understanding, and we hope the shoes were worth the wait. Please don’t hesitate to reach out if there’s anything we can help with.
Best regards,
CU Team
“Because I don't have right now the shoes on my hands that's why I rate you with four stars. Also it's been quite some time since I made the purchase and still I don't have my shoes delivered”
“Exquisite. This shoe company is equal to Allen Edmonds in price but at a MUCH higher quality. Buy here, you will be happy you did. It’s clear they care about the details. Allen Edmonds does not.”
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