“A pair of shoes that I ordered was out of stock, but Customer Service is amazing and took care of the refund. The pair I received is beautiful and well made, and I'll definitely order from Cobbler Union again!”
“Although it nearly took 5 months to finally receive my boots I was not dissatisfied when I took a look at my order and tried them on for fit. Thank you for the quality I come to trust and expect from Cobbler Union. I am happy with my item.”
“First time buying dress shoes online and was super pleased. Not only was there fast and free shipping, returning and exchanging for another pair was a breeze! The shoe is beautiful and the service team is top-of-the-line. Without a doubt, will buy from them again.”
“The customer service is fantastic. I've had some issues with fit and they helped me exchange for another pair with a different last.
However, I could not get a refund for the pair which did not work, just a store credit.”
“I just happened to stumble on a YouTube review of Cobbler Union shoes and after hearing of the quality and value I was very curious about what they have to offer. After visiting their website and seeing the beautiful shoes, I ordered a black wholecut Miquel. The shoes arrived quickly, excellently packaged and the quality was stunning.”
“I ordered one pair of shoes and two pairs of boots. The shoes, Museum brown calfskin Adelaide’s are beautiful, comfortable and look great on my feet. I’m very happy with the shoes. I unfortunately had to return both pairs of boots. The return process was easy and stress free. The first pair of boots were the Benjamins on the ‘Ritz’ last and in person and on my feet, they were far too pointed at the toe. They were otherwise gorgeous however and appeared to be very well made. I returned those and ordered the Francis (Louvre last) that appeared online to be a much less “pointy” than the Benjamin’s. While they were less sharp at the toe than the Benjamin’s, they still looked too feminine on my feet. Again, they were otherwise beautiful like the Benjamin’s. I would definitely recommend Cobbler Union shoes.”
Many thanks for taking the time to share your opinion.
The Ritz last and the Louvre are the same last shape - Ritz for boots and Louvre for shoes. That's why you found the Francis a similar shape.
I'd recommend taking a look at our City last for a rounder, more English style. If you have any questions or need some recommendations, our team are always on hand to help!