CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,723 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,723 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire team at CLS have been excellent, the process was fully explained including timelines which were met and we were kept up to date throughout the process. We would highly recommend engaging CLS Money mortgage brokers. Thanks for all the great work you did on our behalf.”

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Posted 1 year ago

Hi Heather! Thank you so much for your kind words and wonderful feedback! We're delighted to hear that you found the process smooth and well-communicated, and that we met your expectations. Your recommendation means a lot to us, and it was truly our pleasure to assist you. If you ever need support in the future, please don’t hesitate to reach out. Kind regards, Nicky at CLS Money :)

Posted 1 year ago

“Great communication. Regular updates and chasing up of any problems. A well structured staffing style with different experts used at different stages.”

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Posted 1 year ago

Hi Michael! Thank you for your thoughtful review! We’re glad you appreciated our communication and structured approach. It’s wonderful to know our team’s expertise and updates made the process smoother for you. If you ever need assistance again, we’ll be happy to help Kind regards, Andrew at CLS Money :)

Posted 1 year ago

“I couldn't recommend CLS enough! Gemma and Nicole have been amazing! We are first time buyer and have no idea what we are doing, they have guided us every step of the way, even with me being self employed and things being more complicated, they have sorted it all with no problem at all and super fast too! So easy to get in contact with and with such fast response too. You have made the whole process so much easier than we ever expected, thank you so so much!”

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Posted 1 year ago

Hi ! Thank you so much for your amazing feedback! We’re delighted to hear that Gemma and Nicole were able to guide you through the process and make it so much easier for you, especially as first-time buyers. It’s wonderful to know we could help simplify things and provide quick, responsive support. Congratulations on your new home, and thank you for choosing CLS—we’re always here if you need us in the future! Kind regards, Paul at CLS Money :)

Posted 1 year ago

“Can't fault Josh. A specialist broker. Very polite and respectful did exactly what he said he could do. I got my mortgage. A pleasure doing business with CLS Money”

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Posted 1 year ago

Hi Gary! Thank you for your kind review! We’re so pleased to hear that Josh provided the excellent service you deserved and helped secure your mortgage. It’s been a pleasure working with you, and we’re here anytime you need assistance in the future. Kind regards, Gemma at CLS Money :)

Posted 1 year ago

“George and Abigail had been very helpful from very start and had been supportive till the end. Thanks again guys”

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Posted 1 year ago

Hi ! Thank you for your wonderful feedback! We’re thrilled to hear that George and Abigail were able to support you from start to finish. Your appreciation means a lot to us, and we’re always here if you need any assistance in the future. Kind regards, Harley at CLS Money :)

Posted 1 year ago

“Very happy with Josh's work regarding my remortgage application. He was incredibly polite, cheerful, helpful and prompt to reply to my emails. He progressed my application the same day and has fantastic work ethic. Andrew was equally helpful in providing me with buildings insurance quotes for my property. Amy was helpful at the beginning but overbearing in the end. I sent Amy an email and asked her not to send several chaser emails to my solicitor on the day of completion in future, as my solicitor already advised my remortgage application was due to complete the same day. It got to the point my solicitor removed Amy from her email chain to me to avoid another back and forth. I had to instruct Amy not to send chaser emails in future. This was not an auction purchase nor was there an onward chain linked to this completion so even if there was a delay it wouldn't come with any financial penalties. I explained all this to Amy via email in the form of feedback and she immediately called me to challenge me and tell me this is what she has been doing for 7 years therefore she's done nothing wrong even though she specifically asked me to leave her a review in her last email. That phone call from Amy in response to my "feedback" as her "client" left a very sour taste in my mouth. I literally said I was going to give a 5 star review and instead of accepting my feedback as an opportunity to improve our working relationship she blew it with that was unnecessary follow-up call that felt very emotionally charged on her part. I'm working with CLS again for a second remortgage application but it will be my last. Whoever is reading this from CLS, please don't assign Amy to manage my second remortgage application please.”

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Posted 1 year ago

“Gemma and her team sorted a mortgage out for myself and my husband, such lovey people, kept us informed every step of the way, helped with things we wasn’t sure of, would definitely recommend this company. Thank you Gemma and her team”

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Posted 1 year ago

Hi Michala! Thank you for your kind review! We’re so pleased to hear that Gemma and the team could assist you and your husband throughout the process and keep you well-informed. Your recommendation means the world to us, and we’re always here if you need any further help. Thank you again! Kind regards, Andrew at CLS Money :)

Posted 1 year ago

“Lauren and Rachael have been excellent from day 1. They have been professional, personal able and quick to respond. Would definitely recommend.”

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Posted 1 year ago

Hi Simon! Thank you for your lovely feedback! We’re delighted to hear that Lauren and Rachael provided you with excellent service from the start. Your recommendation means so much to us, and we’re always here if you need any assistance in the future. Kind regards, Gemma at CLS Money :)

Posted 1 year ago

“I've had very good experience with CLS, Very helpful team members, answered all My queries, Helped Me out with My first mortgage. Strongly recommend CLS.”

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Posted 1 year ago

Hi ! Thank you for your kind words and recommendation! We're so pleased to hear you had a great experience with our team and that we could assist you with your first mortgage. It’s been a pleasure working with you, and we wish you all the best for the future! Kind regards, Andrew at CLS Money :)

Posted 1 year ago

“When you think you can't move on - stuck in a rut with your current mortgage, please do yourself a huge favour and contact CLS! Both Gemma and Rhiannon have been above excellent with their knowledge, accuracy, advice, and most of all speed of service to get our new remortgage over the line. Whatever your financial history, don't think you can't get help, because you can. Give the team a call today and don't look back!”

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Posted 1 year ago

Hi Stuart! Thank you so much for your wonderful feedback! We're thrilled to hear that Gemma and Rhiannon were able to support you through the remortgage process with the knowledge and speed you needed. Helping clients move forward, no matter their financial history, is at the heart of what we do. We truly appreciate your recommendation and are delighted to have made a difference for you. Thank you for choosing CLS! Kind regards, Nicky at CLS Money :)

Posted 1 year ago

“The whole team were excellent communication was very good and any questions that I needed answered they were very quick to respond I would highly recommend them. I would like to say a big thank you”

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Posted 1 year ago

Hi ! Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our communication effective and that your questions were promptly addressed. Your recommendation means a lot to us, and we’re grateful to have been able to assist you. A big thank you from the whole team! Kind regards, Gemma at CLS Money :)

Posted 1 year ago

“Amy Randall was amazing and help me every inch of the way to get my new home and her help with the solicitor was second to non Would highly recommend and thank all the team at CLS money”

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Posted 1 year ago

Hi Alan! Thank you for your kind words! We're so glad to hear that Amy provided such valuable support throughout your home-buying journey and that her assistance with the solicitor made a difference. We truly appreciate your recommendation and will pass on your thanks to the whole team at CLS Money. Congratulations on your new home! Kind regards, Paul at CLS Money :)

Posted 1 year ago

“Excellent people to deal with, It all went through without any issues and we were kept informed at all times, would highly recommend”

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Posted 1 year ago

Hi Mark! Thank you for your fantastic feedback! We’re delighted to hear everything went smoothly and that you felt well-informed throughout the process. Your recommendation means a lot to us! Kind regards, Andrew at CLS Money :)

Posted 1 year ago

“CLS Money have been brilliant, in particular Paul and Megan. They keep in regular contact and keep you updated with the progress. Would recommend”

Helpful Report

Posted 1 year ago

Hi ! Thank you for your kind review! We’re thrilled to hear that Paul and Megan provided excellent support and kept you well-informed throughout the process. Your recommendation is greatly appreciated! Kind regards, Nicky at CLS Money :)

Posted 1 year ago

“First time buyers, buying my late Dad's home so it was very a very emotional process. Everyone I dealt with at the company was super understanding and incredibly knowledgeable. Amy Randall and her colleague Frankie were outstanding and definitely went out of their way to help our family. It turned out to be a very complicated and complex sale, however was handled with efficiency, professionalism and incredibly friendly employees. I would highly recommend this company.”

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Posted 1 year ago

Hi Gillian! Thank you so much for your heartfelt review. We’re honored to have supported you through such an emotional and meaningful purchase, and we’re glad that Amy and Frankie could make a difference during this complex process. Your recommendation truly means a lot to us, and we’re grateful for the trust you placed in our team during such an important time. Kind regards, Paul at CLS Money :)

Posted 1 year ago

“We're first-time-buyers so we had a tonnes of questions, but Melissa was super patient and answered all of them promptly, putting our minds at ease. Both Melissa and Nicole were very communicative and helpful, so the entire process was a breeze! Thank you!”

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Posted 1 year ago

Hi Mei! Thank you for your wonderful feedback! We’re so glad Melissa and Nicole could make your first home-buying experience smooth and reassuring. It’s great to hear they were able to answer all your questions and keep you at ease throughout the process. Thank you for choosing us, and congratulations on your new home! Kind regards, Andrew at CLS Money :)

Posted 1 year ago

“Friendly service from all staff. Lauren and Chloe worked with me to secure the best deal to suit my needs. Thank you CLS.”

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Posted 1 year ago

HI Justine! Thank you for your lovely feedback! We’re delighted to hear that Lauren and Chloe helped you find the best deal and that you felt welcomed by our team. Thank you for choosing CLS! Kind regards, Harley at CLS Money :)

Posted 1 year ago

“Couldn’t have asked for a better service, Thankyou”

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Posted 1 year ago

Hi ! Thank you so much for your kind words! We're delighted to hear you had a great experience. It was a pleasure assisting you, and we truly appreciate your feedback! Kind regards, Andrew at CLS Money :)

Posted 1 year ago

“Melissa Woolley is our literal mortgage angel - we sold our property and paid off our original mortgage and then plans changed when we purchased another property, and received a new approved mortgage with better rates! Melissa never let's us down, keeping us updated and answering any (and there are a lot) of our questions we have, no matter the time of day. Nothing is ever too much trouble and to feel in safe/professional hands just makes the scary world of mortgages so much more lighter! Thank you Melissa!”

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Posted 1 year ago

Hi ! Thank you so much for your amazing feedback! We're thrilled to hear that Melissa could provide such excellent support throughout your mortgage journey, and we're so glad she helped make the process feel much easier. Your kind words mean a lot to us, and we’ll be sure to pass on your thanks to Melissa. Thank you for choosing us! Kind regards, Paul at CLS Money :)

Posted 1 year ago

Helpful Report

Posted 1 year ago

Hi Char! Thank you so much for your amazing feedback! We're thrilled to hear that Melissa could provide such excellent support throughout your mortgage journey, and we're so glad she helped make the process feel much easier. Your kind words mean a lot to us, and we’ll be sure to pass on your thanks to Melissa. Thank you for choosing us! Kind regards, Paul at CLS Money :)

Posted 1 year ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,723 reviews