CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,641 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,641 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute incredible service from start to finish… Charlie my mortgage advisor was very professional and informative and absolutely delivered on all aspects of my house purchase..Rachael was brilliant doing the leg work with all the documents required etc and I was kept in the loop throughout… I cannot express my delight enough in using this company and would recommend to anyone who needs a fast reliable informative and professional service that delivers… a huge thank you from me”

Helpful Report

Posted 1 year ago

Hi ! Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Charlie and Rachael are both dedicated to providing the best service possible, and we're glad they could deliver on all aspects of your house purchase. Your kind words and recommendation mean a lot to us. We're delighted we could assist you, and we appreciate your trust in our team. Thank you again! Kind regards, Gemma at CLS Money :)

Posted 1 year ago

“I have used CLS Money on a number of occasions and no matter who I deal or with the request I have, they always manage to support me appropriately. They are so quick and easy to work and their customer service including advice is always to perfection. I would highly recommend them and in particular Melissa Woolley who has been fantastic.”

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Posted 1 year ago

Hi Louise! Thank you so much for your continued trust and support! We're delighted to hear that our team has been able to assist you effectively each time you've worked with us. Melissa and the entire team are dedicated to providing excellent service, and it's wonderful to know that we've met your expectations. We truly appreciate your recommendation and look forward to helping you again in the future. Thanks again! Kind regards, Paul at CLS Money :)

Posted 1 year ago

“I am so pleased with CLS Gemma and Nicole are absolute stars we have a decision in principle and a offer in just 3 days! They were so helpful and supportive through the entire process as being a first time buyer we were unsure and a little uneased about the entire process however Gemma and Nicole’s help and support was fantastic! I definitely recommend CLS!!!”

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Posted 1 year ago

Hi Chloe! Thank you so much for your wonderful review! We’re thrilled to hear that Gemma and Nicole were able to guide you through the process so smoothly and quickly. Your kind words mean a lot to us, especially knowing that we could make your first-time buying experience a positive one. Gemma and Nicole are indeed stars, and we’re lucky to have them on our team! Thank you again for choosing us, and we’re always here if you need anything in the future. Kind regards, Nicky at CLS Money :)

Posted 1 year ago

“Really good service provided from Sophie, Melissa and Freya. They were really helpful with our first move and gave continuous support throughout.”

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Posted 1 year ago

Hi Ryan! Thank you for your kind review! We're delighted to hear that Melissa, Sophie, and Freya provided you with such excellent service. It’s great to know that everything was handled swiftly and pleasantly. We appreciate your feedback and are here for you anytime you need assistance in the future! Kind regards, Harley at CLS Money :)

Posted 1 year ago

“Second time using CLS money. Amazing service. Big thank you to Melissa always happy and very helpful and went above and beyond throughout the process. No hassle and less stressful….so easy. Would highly recommend using them”

Helpful Report

Posted 1 year ago

Hi Karen! Thank you so much for your continued trust in us! We're thrilled to hear that your experience with us was stress-free and easy. Melissa will be especially happy to hear your kind words. It’s wonderful to know that she made the process smooth and went above and beyond for you. We truly appreciate your recommendation and look forward to assisting you again in the future! Kind regards, Paul at CLS Money :)

Posted 1 year ago

“Charlie and Rachael were so helpful throughout the process. They called and checked in every step of the way. I am so grateful to them for helping me”

Helpful Report

Posted 1 year ago

Hi Joanne! Thank you for your kind review! We’re delighted to hear that Charlie and Rachael were so helpful and attentive throughout the process. Your gratitude means a lot to us, and we're glad we could support you every step of the way. If you ever need anything in the future, we’re here to help! Kind regards, Andrew at CLS Money :)

Posted 1 year ago

“Charlie kept me informed throughout and made the whole process easy. I would definitely recommend CLS Money to anyone needing a mortgage.”

Helpful Report

Posted 1 year ago

Hi ! Thank you for your wonderful review! We're so glad to hear that Charlie made the process easy and kept you well informed. Your recommendation means a lot to us, and we’re here whenever you need assistance in the future! Kind regards, Nicky at CLS Money :)

Posted 1 year ago

“very helpful”

Helpful Report

Posted 1 year ago

Hi ! Thank you for your feedback! We’re glad to hear you found our service helpful. If you ever need assistance again, we’re here to help! Kind regards, Paul at CLS Money :)

Posted 1 year ago

“Friendly and very helpful, efficient and knowledgeable. They can find a product for anyone of any age regardless how unusual your circumstances may be. I recomend them to anyone.”

Helpful Report

Posted 1 year ago

Hi Sherryl! Thank you for your kind review! We’re thrilled to hear that you found our team friendly, helpful, and knowledgeable. It’s great to know we could assist you, no matter the circumstances. Your recommendation means a lot to us, and we’re always here to help anyone in need! Kind regards, Harley at CLS Money :)

Posted 1 year ago

“I couldn’t fault the team at CLS. Weekly updates from my mortgage advisor and helpful information from the protection team. Lauren, Amy and Jody, thank you for making everything run smoothly and for keeping me updated throughout the whole process!”

Helpful Report

Posted 1 year ago

Hi ! Thank you so much for your kind words! We’re delighted to hear that Lauren, Amy, and Jody made your experience smooth and kept you well-informed. It’s wonderful to know that the weekly updates and support from our protection team were helpful. We appreciate your feedback and are always here if you need anything in the future! Kind regards, Gemma at CLS Money :)

Posted 1 year ago

“We have Used CLS in the past. Great service from George and the team. Thank you.”

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Posted 1 year ago

Hi ! Thank you for your continued trust in us! We’re glad to hear that George and the team provided you with great service once again. We appreciate your kind words and look forward to assisting you in the future! Kind regards, Nicky at CLS Money :)

Posted 1 year ago

“CLS were able to get us a great re-mortgage offer, special thanks to Freya & Laura - you were so helpful 😊”

Helpful Report

Posted 1 year ago

Hi ! Thank you for your great feedback! We’re thrilled to hear that Freya and Laura were able to help you secure a fantastic re-mortgage offer. Your kind words are much appreciated, and we’re here if you need any further assistance! Kind regards, Harley at CLS Money :)

Posted 1 year ago

“Excellent customer service from CLS. George and the team were very professional and the communication each stage was excellent. I will recommend CLS.”

Helpful Report

Posted 1 year ago

Hi ! Thank you for your excellent feedback! We’re thrilled to hear that George and the team provided you with professional service and great communication. Your recommendation means a lot to us. If you need any further assistance, we’re here to help! Kind regards, Harley at CLS Money :)

Posted 1 year ago

“I have nothing but good things to say about CLS Money. From the moment I spoke to Caitlyn she put me at ease, it was a complex case but she worked hard to get me a mortgage offer. She kept me updated and helped with any issues that came up. Once my application had been submitted, Caitlyn and Rachael made sure I had updates and called me as soon as the mortgage offer came in to ease my nerves. I'm so grateful to them, more than they will know and I'd highly recommend using them.”

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Posted 1 year ago

Hi Gemma! Thank you so much for your kind words! We’re delighted to hear that Caitlyn and Rachael provided you with such excellent support and kept you informed throughout your complex case. It’s wonderful to know that their efforts helped ease your nerves and made the process smoother. Your recommendation is greatly appreciated, and we’re here if you need any further assistance in the future! Kind regards, Paul at CLS Money :)

Posted 1 year ago

“We were looking to remortgage and we came across CLS, they have been really helpful especially Caitlyn. The whole process has been really smooth and quick from start to finish. Would definitely recommend to friends and family.”

Helpful Report

Posted 1 year ago

Hi ! Thank you for your wonderful feedback! We’re glad to hear that Caitlyn made the remortgaging process smooth and quick for you. Your recommendation means a lot to us, and we’re always here to assist your friends and family as well. If you need any further help, don’t hesitate to reach out! Kind regards, Andrew at CLS Money :)

Posted 1 year ago

“I rang to get good deal on my re mortgage frankie was very helpful found me a deal ringing me back with all the help I could ask for told me to not worry everything was in hand paid my fee That's when all the help stopped didn't hear from frankie again I've been ringing daily and emailing no response whatsoever when I did get a response it was from someone else tell me I've got to fill in all kinds of forms which I had no idea of how to fill in and send in the next day as my offer would run out All I can say is avoid using these completely useless just wasting your time and money”

Helpful Report

Posted 1 year ago

Thank you for your feedback. I’m very sorry to hear about the difficulties you’ve faced and the lack of communication. This isn’t the experience we strive to provide, and I appreciate you bringing this to our attention. I’d like to look into this matter further to ensure it’s addressed properly. Please reach out to me directly at nicky@clsmoney.com, and we’ll work to resolve any outstanding issues. Thank you for your patience. Kind regards, Nicky at CLS Money

Posted 1 year ago

“I had an issue remortgaging due to late payment of a water bill and had gone to a mortgage Brooker 2 weeks prior to CLS, and she advised me to give it a year before trying to remortgage CLS. I was able to find me a great deal The whole process was very quick and and I was kept In form at every stage. I am now paying half the amount prior to remortgage Thank you, Amy and James”

Helpful Report

Posted 1 year ago

Hi Mary! Thank you for taking the time to share your experience. We are delighted to hear that Amy and James were able to assist you in finding a great remortgage deal, especially given the challenges you faced with the late payment on your water bill. We're thrilled that the process was quick and that you were kept informed at every stage. It's wonderful to know that you're now paying half the amount compared to before. Thank you for choosing CLS, and we appreciate your kind words. Kind regards, Nicky at CLS Money :)

Posted 1 year ago

“Just brought my first home with the help of CLS Money. Melissa made the process easy and stress free for me. Freya, Caitlin, Sophie and Ellie-Anne have also helped from the beginning to the end including finding solicitors and buying insurance. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi Amalia! Thank you for sharing your positive experience with CLS Money. We are delighted to hear that Melissa, Freya, Caitlin, Sophie, and Ellie-Anne made your first home-buying process easy and stress-free. It's wonderful to know that our team could assist you with everything from finding solicitors to buying insurance. We greatly appreciate your recommendation. Congratulations on your new home! Kind regards, Gemma at CLS Money :)

Posted 1 year ago

“Proactive and very efficient. Any issue and there was someone trying to resolve the issue immediately. Scoured the market for the best deal and found one. Very pleased”

Helpful Report

Posted 1 year ago

Hi Robin! Thank you for your kind review. We are pleased to hear that you found our service proactive and efficient. Our team is dedicated to resolving any issues promptly and finding the best deals for our clients. We're delighted that you are very pleased with the outcome. Kind regards, Harley at CLS Money :)

Posted 1 year ago

“We have successfully bought our first home, with a massive thanks to Lauren! She was attentive, calm and nothing was too much for her. Our situation is not a normal one and we felt fully supported through each stage of the process. We couldn’t have got over the line without her and we couldn’t be happier. Thank you to the whole team at CLS for making this happen for us.”

Helpful Report

Posted 1 year ago

HI Honor & Eddie! Thank you for your wonderful review. We are thrilled to hear that Lauren and the entire CLS team were able to support you through your unique situation and help you successfully buy your first home. Your kind words about Lauren's attentiveness and calm demeanor mean a lot to us. We are delighted that you felt fully supported at every stage of the process. Congratulations on your new home, and thank you for choosing CLS! Kind regards, Andrew at CLS Money :)

Posted 1 year ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,641 reviews