Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,212 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,212 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

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“Arrived quickly. No issues”

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“Excellenfor the delivery was outstanding, communication effectiveness delivery came when it said it would.. very impressed.”

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“Dealing with Cleva was pretty good. Unfortunately the Lawnmaster product is NOT built to last. The first electric mower broke just outside of warranty and Cleva replaced the mower. In less than a year the replacement product broke in exactly the same place. The mounting point for the roller snapped and the roller cannot be reattached because its integral to the mower. You’d expect a £250 lawnmower to last longer than 12 months. For full disclosure the product was looked after, kept in a shed and probably did no more than 20 cuts of my lawn. I will not buy another Lawnmaster product and would advise people to think very carefully before they purchase one.”

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“Brilliant robot”

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“Quite light and easy to manoeuvre. Cuts well”

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“Buying was ok, customer service so far has been lacking”

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“I've not bought from Cleva before but I was dealt with professionally and efficiently so much so I returned and made a second purchase I.e a Lawnmaster Leaf blower.”

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“Seamless as usual”

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“The service from Cleva was excellent from start to finish. Ordering was very easy to do, with clear communication and updates for when delivery would be completed, which was very quick indeed. I have used my Lawnmaster Cordless Mower twice now and am very, very impressed with it. Would highly recommend Cleva for your garden purchases.”

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“Very easy to deal with and quick delivery. Had a problem which they sorted for me so no complaints”

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“Could not ask for a better service, Items dispached and delivered the next day”

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“Needed a part.....super fast. service and brilliant comms and part arrived very quickly .... highly recommended..”

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“Only used the mower once since arrival but seems OK. Big disappointment was that trying to push the bolts through the holes to assemble the handle, the thread stripped off the bolts. On close examination, I think this was due to a build up of paint in the hole. Might be advisable to warn customers to clean the hole or improve the quality control. Having said that, replacement bolts were reasonably promptly sent at no chargeso that is a plus.”

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“Easy to order products and quick delivery.”

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“Well protected delivery, .more than i needed, fits very well and for purpose. Thanks The actual broken part (sleeve for head that attaches to silver tube) should be available to buy on its own, then I'd not have to buy the entire head unit. Saving on all fronts.”

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“Delivered within 24 hours of ordering. Minimal self assembly required.”

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“Good value, rapid delivery”

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“Moved home with my L10. Needed base station screws and pegs. Base stationn screws came FOC! Purchased 150 pegs and the brilliant peg fitting tool. The peg fitting tool is really good. Well done Cleva. Had a few issues over the years, on my fourth L10 all replaced by Cleva.. Installed last years one this week, worked straight away. Can't ask for more, parts came quickly as well.”