Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,041 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,041 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 17th July 2026

147

Anonymous

Anonymous // 01/01/2019

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“Ordered online direct from manufacturer and arrived within two days. Very pleased with product. Carpets have come up like new!”

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“So easy peasy, with a 2 min phone call, I was sent the exact part Thank you”

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“Quick and easy, I was so glad I could get a replacement.”

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“Deb in customer services deserves a pay rise …..”

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“Very quick response to presale queries, fast delivery of goods and lightning quick response to missing screw delivered by special messenger the next day....service above and beyond the call of duty!!!”

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“Excellant service, easy to order, very quick delivery. The vacuum cleaner is excellant, far better tham our battery powered one.”

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“Easy to order, prompt delivery. Have brought carpets up much better than previous hoover”

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“Excellent service thankyou”

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“Quick n reliable”

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“EXCELLENT product, fast delivery,well packaged. Excellent suction. Such an easy transsction Thankyou Cleva.”

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“The part I needed was out of stock, so I asked for an email... Good Quality, Great Prices”

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“Next day delivery with a one hour time slot from DPD, excellent.”

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“Super and very fast customer service. I am super happy.”

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“We were looking for a vacuum with a hepa filter and found the vacmaster Respira advert on the web. All of the reviews were good. Even so, given the low price we were very sceptical but decided to give it a try. The company, Cleva, were very good, answered our queries quickly and despatched the item quickly. Like other customers were were amazed how much dust and debris the vacuum collected. If ths continues we will be well pleased with the purchase”

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“Great product. Robot mower OcuMow 18X 24V. Good edge sensing with no boundary wire on an edged lawn.”

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“Very helpful aftersales service goods arrived next day excellent quality”

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“Very good product and price”

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“Quality product. Quick delivery.”

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“The service I have received from Sarah at Cleva was without doubt, the best I have received from any retailer. I messed up my order (twice!) and not only did Sarah respond quickly and efficiently, the friendly tone and clear instructions within her correspondence made this transaction a pleasure and I'm sure to go back to Cleva for future equipment if I find my new purchases to be anything like as efficient as their service.”

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“very straight forward”

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Cleva UK & Ireland is rated 4.8 based on 7,041 reviews