Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,211 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a quiet garden shredder and two packs of replacement blades for my cleva garden master robot mower. I’m thrilled with the garden shredder. It does exactly what it should. I’m not happy with the replacement blades and bolts. The bolts are not the same as the ones supplied with the robot mower and they are not the same as the picture on the outside of their box. The heads are much flatter than the originals and exactly the same as cheap replacements that can be found on the Internet and which I previously bought but decided not to use. I expected decent quality replacements from Cleva. The flat heads are hard to remove when replacing the blades because you cannot use a spanner to remove them. And they are often difficult to remove after a number of mowing cycles because of the buildup of dirt from the grass. Not worth almost £20 per packfor something which could be ordered elsewhere at a fraction of the cost.”

Helpful Report

“Great service”

Helpful Report

“Very reliable, and efficient. Bought a lawnmaster cordless mower and very pleased with it.”

Helpful Report

“Excellent value for money and excellent quality and product very well made.”

Helpful Report

“Seems to be okay, first time buyer from you. Will see how you do when I order some more blades.”

Helpful Report

“The item came and all the wheels were broken! Spoke with Simone on the phone who was extremely rude to me! Awaiting my refund!”

Helpful Report

“As above in the short review above, overall, good price, excellent communications, and very efficient service”

Helpful Report

“Good service goo products, what more do I need to say.”

Helpful Report

“Placing my order and delivery was seamless. I was excited to use my new Lawnmaster but l noticed that the grounding pin on the molded plug was slightly bent which made it stiff to plug in. The next time I used the mower, the pin snapped. I was disappointed as until I replaced the molded plug it was not safe to use. It was too much trouble to get a replacement mower, so I am now waiting for an electrician to fit a new plug.”

Helpful Report

“Quick delivery easy to get started robot mower is best buy I have made makes looking after the grass so easy”

Helpful Report

“Was very surprised at how quick my lawnmower was delivered. Came securely Packed, and in mint condition.”

Helpful Report

“very easy and efficient”

Helpful Report

“We ordered 24v 34 lawn mower and it was promptly delivered the next day from placing the order. The assembly was easy and it did an excellent jog on the lawn. It's folding function after use made it compact to store.”

Helpful Report

“Quick and easy. Arrived the next day”

Helpful Report

“Excelent service from seller Would buy again .Very pleased with mower as described. thanks.”

Helpful Report

“Excellent products.”

Helpful Report

“I don't consider buying somethinga as an experience!”

Helpful Report

“Very efficient. Definitely use again.”

Helpful Report

“Buying on line was quick and easy. Mower arrived next day, very impressed. However I came to use the mower today for the first time, but couldn't, as one of the elec plug pins is bent at an angle! I havent done anything to cause this. I'm so disappointed its unusable. Have contacted cust service so am waiting to hear.....”

Helpful Report

“Really pleased with this vacuum so far .”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 6,211 reviews