Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,211 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

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“Superb product , great price and fantastic service! 5 stars”

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“Good on time and priced product”

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“Easy buy good price good product good results on first use hopefully good after sales support!!😃”

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“Easy to order and prompt delivery.”

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“Website easy to use and delivery to Northern Ireland was wonderfully fast and at a very reasonable price.”

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“so far so good great communication and delivery ,the hoover as very goog suction, dust extraction also very good and serves my needs ,i havent used the wet n dry as of yet”

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“The Cleaner was a great price have it couple of years super reliable and it was well packaged and the website is great and easy to use. It's easy to speak to someone if your not sure of your needs really good experience with this company”

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“Everything delivered on time and brand new, not damaged.”

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“I tried contacting Cleva UK several times for a claim under warranty as my less than 1 year old LawnMaster 10 battery died. No reply. Had to buy my own battery despite this supposed to be replaced under warranty. Florin.Capraru@icloud.com”

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“Quick and easy to order and fast delivery”

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“Easy order process. Free and quick delivery. Well packaged. All parts of lawnmower were available nothing missing. Easy to assemble and easy to use.”

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“Excellent service & quick delivery”

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“Simple to order !”

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“Unfortunately it didn't go very smoothly. The first mower arrived damaged - probably courtesy of the carrier (DPD). It was promptly replaced, but the 2nd mower appeared to have a manufacturing fault. It now turns out that this mower probably isn't faulty, but the instructions are misleading and don't make it clear exactly how the electrical controls and their LED displays operate. I have explained this in detail today, in an e-mail to Sarah in your Customer Service department, with a suggestion that the instructions be amended to make the method of operation clear for users. I am sure that if this is done, it will reduce future complaints about suspected manufacturing faults.”