Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,728 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,728 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“We were looking for a vacuum with a hepa filter and found the vacmaster Respira advert on the web. All of the reviews were good. Even so, given the low price we were very sceptical but decided to give it a try. The company, Cleva, were very good, answered our queries quickly and despatched the item quickly. Like other customers were were amazed how much dust and debris the vacuum collected. If ths continues we will be well pleased with the purchase”

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“Great product. Robot mower OcuMow 18X 24V. Good edge sensing with no boundary wire on an edged lawn.”

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“Very helpful aftersales service goods arrived next day excellent quality”

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“Very good product and price”

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“Quality product. Quick delivery.”

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“The service I have received from Sarah at Cleva was without doubt, the best I have received from any retailer. I messed up my order (twice!) and not only did Sarah respond quickly and efficiently, the friendly tone and clear instructions within her correspondence made this transaction a pleasure and I'm sure to go back to Cleva for future equipment if I find my new purchases to be anything like as efficient as their service.”

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“very straight forward”

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“Speed of delivery 👍 Quality 👍 Ease of ordering 👍 Thank you!”

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“Easy to order the parts needed for the lawnmower. Delivered within 3 days as advised.”

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“Fast service with great communication. The machine looks like a formidable piece of equipment. Very minimal parts to assemble. Good suction and Happy Buyer.”

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“Fast and efficient service. Very Cleva.”

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“AWFUL! Total disaster”

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“Excellent swift service. Easy to find what I wanted on the site. Clear choices. Easy to order.”

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“Another excellent experience using this company. I ordered one day & it was delivered the next, kept up to date on my delivery & delivered on time & placed in my safe place. I love that I can recycle all the packaging- excellent product & company”

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“Can’t really comment as not had to contact them yet, but I hope if I do I will be happy”

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“Easy to order,and came very promptly,very good service”

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“None so far”

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“It was easy to order and my Vacmaster spot cleaner arrived in good time. Unfortunately it only worked for a few minutes before it stopped so had to contact customer service regarding this. I received a replacement machine and am very happy with it and received excellent customer service with regards to the faulty machine.”

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“No problem with the service”

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“Second purchase from Cleva, excellent product and super fast delivery. Highly recommend”

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Cleva UK & Ireland is rated 4.8 based on 6,728 reviews