Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,173 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,173 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 12th September 2026

Denise Martin

Cleva UK & Ireland 5 star review on 23rd August 2026

Mr Robert Carleton

Cleva UK & Ireland 5 star review on 17th July 2026

Denise Martin

153

Anonymous

Anonymous // 01/01/2019

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“Lawnmower stopped working after 20 mins. No customer service except by emails going back annd forth for days now. Lawnmower excellent while it was working and no more cables. Still awaiting info from Cleva regarding replacement. Disappointed”

Helpful Report

Hi, Thanks for leaving feedback. We're sorry that it's taken us a bit longer to get back to you than we'd like, we are extremely busy and are doing our best to get back to customers as soon as possible. I can see from your emails that your query was successfully resolved, but if you need to contact us again please don't hesitate to do so. Kind Regards

“Fast delivery”

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“Excellent service.”

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“fast delivery appreciated, price seems reasonable as well.”

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“Item arrived quickly and was exactly as described, all in all a good purchasing experience”

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“Great service”

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“Easy to order online. Quick delivery and good communication. Leaf blower is excellent and joins my lawnmaster mower and Strimmer and they all use the same battery which is great.”

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“Good service. Would buy again.”

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“Very pleased with the lawnmower I purchased. Prompt delivery too.”

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“Good value and Efficient service”

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“The mower I purchased proved unsuitable and I asked for it to be collected and a refund provided. I am delighted to say that the collection was organised at a time to suit me and the refund was made soon afterwards. Excellent service from this company.”

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“machine arrived as expected.”

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“Perfect in every way for item and delivery.”

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“Very satisfactory Product is what I wanted”

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“Cleva was awesome: box arrived the day after it was ordered; it has all the bits as promised; for stock reasons I had to order the robot mower without battery, a battery and a charger but all were in the same box, they genuinely were compatible items and within an hour of unpacking the box 'R2D2' as we have nicknamed it was trimming our lawns and turning corners to avoid moving the patio or flower beds and so on and so forth. Fantastic gadget expertly supplied. Top service from Cleva! Everyone who has seen R2D2 in action is jealous and wants to know where we got it: can I earn commission!?”

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“I am absolutely pleased with this brilliant lawnmower and more importantly, the excellent customer service that I received after purchasing the lawnmower. You can trust the company and buy from them with confidence.”

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“Customer service is appalling! The only way to contact Cleva is by filling out an online form and it states that you should hear back within 48hrs but after several attempts to contact them I still have received no reply regarding return of item!”

Helpful Report

Hi, Thanks for leaving feedback. We're sorry that it's taken us a bit longer to get back to you than we'd like, we are extremely busy and are doing our best to get back to customers as soon as possible. I can see that your query was successfully resolved, but if you need any further assistance please let us know. Kind Regards

“Easy buying process and delivered in a timely fashion. Would use again”

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“No problems at all ,very satisfied with the service”

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“Very easy to find products and order from the website. Goods were packed well and arrived very quickly.”

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Cleva UK & Ireland is rated 4.8 based on 7,173 reviews