Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,175 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 12th September 2026

Denise Martin

Cleva UK & Ireland 5 star review on 23rd August 2026

Mr Robert Carleton

Cleva UK & Ireland 5 star review on 17th July 2026

Denise Martin

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“used once , one empty of grass bag, mower stopped NEVER to work again, sent sales a video , motor switch gone, they think. Requested a credit awaiting reply monday as they dont work weekends....try telling my grass,”

Helpful Report

Hi, Thanks for leaving feedback. We're sorry that it's taken us a bit longer to get back to you than we'd like, we do operate on weekends, but we are extremely busy and are doing our best to get back to customers as soon as possible. I can see that the issue with your mower has been resolved, but if you need further assistance please let us know. Kind Regards

“Arrived in 24 hours as promised. Easy to understand and assemble. Works brilliantly.”

Helpful Report

“Delivery was 1 day late.”

Helpful Report

“Easy to follow website and no problems ordering. Arrived in record time .”

Helpful Report

“Excellent service, excellent quality will purchase from you again.”

Helpful Report

“Excellent service delivered on time and great product”

Helpful Report

“Smoke coming out of the engine in the first time use!”

Helpful Report

“Having decided on the model the order was placed EASILY delivery was next day as promised. So far complete satisfaction with performance”

Helpful Report

“Very helpful advice given in a friendly manner. Much help given re payment on the telephone. Delivery and products first class.”

Helpful Report

“Easy straight forward transaction and very fast delivery , you can't ask for more .”

Helpful Report

“the delivery was good and the item seems to be working well. Time will tell. The delivery service wasn't good though, as they left the parcel in a neighbours garage and fortunately, another neighbour spotted this and advised us, so we could collect it”

Helpful Report

“No problem with the overall experience, this is the second time I have purchased products from this company and I find them very efficient from the ordering process to the delivery arriving. Products ordered over the bank holiday weekend and arrived the first working day after.”

Helpful Report

“Slight hiccup in the order of a replacement mower blade (in part my fault) but wonderfully resolved by Deb to my complete satisfaction. Great products at a reasonable price and great customer service. I wish them well.”

Helpful Report

“The battery chainsaw arrived in time. Thank you E Giray”

Helpful Report

“Delivery very good but I thought the assembly instructions were very poor as could not tell which side the middle bars fitted around. Even 2 different colour sticker ie Red for Right and Lilac for Left with the illustrations showing the L and R with the colour code would have helped. One tooth was broken off an element prior to me opening the box also the side bars had previously to me receiving the box had broken through the box so possible padding should be thought about. Disappointed the lawnmower doesn’t have a simple draw in design feature to draw in long grass strands either side.”

Helpful Report

“Excellent service, arrived the next day when they said it would. Have found out the battery doesn't last the full 45 minutes.”

Helpful Report

“very quick and very efficient transaction ,would not hesitate to buy again”

Helpful Report

“Very easy to order and express service. Couldn't be faulted and exceeded expectation.”

Helpful Report

“Purchasing this item was simple and straightforward from your website.”

Helpful Report

“My second purchase from Cleva and as with the first I have nothing but praise for a 1st class service. J Fisher.”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 7,175 reviews