Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,169 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

Metrics

Info

4.5

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful customer service trying to renew my policy email link doesn't work no one can help when I call passed to so many people who don't have a clue and then put through to about the 3rd different person was told they could deal with it. I complain and they hang up on me. This is how a loyal customer gets treated. I will be going elsewhere with my custom in future.”

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Posted 1 year ago

“At almost 75 renewing my trade policy was straight forward thanks”

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Posted 1 year ago

“Clegg Gifford are liars and rip off merchants. They are at present trying to rip me off by £320.00, after I cancelled my policy during my 14 days cooling off period. Be extremely careful with them and avoid them if you value your sanity.”

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Posted 1 year ago

“I'm very happy with the customer service and how they handled my case and rectifying the problem I had especially imagin who dealing with case very professionally done.”

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Posted 1 year ago

“I’ve left a review before but I must say Imogen Clegg has been absolutely amazing with me through the whole process. It’s my first traders policy so I’ve been very lost at what I’m doing. But the customer service I’ve received from Imogen is outstanding. And also because I have bad mental health issues she’s been supportive and checking on me. Fantastic service all round but she has been a life saver”

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Posted 1 year ago

“Almost impossible to get through on the phone, long wait or cut off after long wait, promised return call never happens. Price of renewal shocking after 20 years with Tradex who were always available, how can you up a premium by over a thousand pounds with no accidents or points on licence. A great company and service gone to oblivion.”

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Posted 1 year ago

“Great service by Tom Merritt”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Imogen has helped me through my renewal was great service and pleasure to speak to thanks again!”

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Posted 1 year ago

“I sent Serena an email at 23.30, asking for a car to be added to MID. She replied at 06.30! That’s what I call service.”

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Posted 1 year ago

“Always had a great service with clegg Gifford and especially with the help from Serena who is an asset to this company”

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Posted 1 year ago

“Joanne is the most pleasant and efficient insurance agent I have ever known in all my years of driving since 1985. Super quick, detailed, easy to understand responses to calls and emails . She's great!”

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Posted 1 year ago

“Always sorted promptly, I mean within minutes, 10 out of 10 Serena.”

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Posted 1 year ago

“I'm so pleased to inform that I'm happy the service I received today and things move to easily and smoothly with my insurance”

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Posted 1 year ago

“Kelly was excellent she dealt with everything smoothly”

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Posted 1 year ago

“I have just renewed my taxi insurance with Clegg Gifford. Everything went very well with no issues at all. Many thanks to Rebecca Ross for assisting me with my renewal”

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Posted 1 year ago

“Kelly Kendall an absolute gem! Very helpful and resolved my issue super fast,thanks very much”

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Posted 1 year ago

“Always best service from staff Serena Horsewell especially Always prompt ♥️ 👍 ❤️ From Mr G Hussain Tahir Car sales”

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Posted 1 year ago

“Serena Horsewell who is a Customer Service Administrator for Clegg Gifford whom I’ve dealt with for years as I’ve been a customer for over 20 years now is absolutely perfect! I asked if she had shares in the company because her customer service, speed at which she responds and deals with any issues is almost unbelievable. She is professional polite and always a pleasure to deal with. Marc Rochford”

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Posted 1 year ago

“Big thank you to Kelly Kendall who has been so helpful & professional with dealing with a few problems, it makes a change nowadays to get someone who is so effecient in their job”

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Posted 1 year ago

Clegg Gifford is rated 4.5 based on 1,169 reviews