hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,888 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a good selection of hampers available to suit different needs and budgets. Ordering online was straightforward and my hamper was delivered within a few days. The contents of the hamper was arranged well and all items were neatly packed.”

Helpful Report

Posted 1 year ago

Dear Sue, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our selection of hampers to suit various needs and that your online ordering experience was simple and efficient. It’s great to know that your hamper arrived promptly and was beautifully arranged. We appreciate your support and look forward to serving you again soon. If you have any questions or need assistance, please feel free to reach out. We're always here to help. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Very happy, quick service 😀 Price perfect. Delivered on time My clients were extremely delighted and mentioned that I must have very good taste, as the hamper had quality products.”

Helpful Report

Posted 1 year ago

Dear Nicola, Thank you for your fantastic 5-star review! We're delighted to hear that you were happy with our quick service and that the pricing and delivery met your expectations. It’s wonderful to know that your clients loved the hamper—your taste truly shines through! If there's anything more we can do for you or if you have any questions, please feel free to reach out. We’re always here to assist you. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Receivers of the hampers praised the packaging and content, claiming it was a lot for one person. I also appreciate hampers.com for resolving a minor issue in the process”

Helpful Report

Posted 1 year ago

Dear Obinna, Thank you for taking the time to share your feedback with us. I'm sorry to hear that the special message you crafted for your recipients was not included with their hamper. I can understand how disappointing it must be to not have your thoughtful gesture recognised. Please know that we take these issues seriously, as we strive to provide a memorable experience for our customers and their loved ones. I truly appreciate you bringing this to our attention, and I will ensure that your comments are forwarded to the team to help prevent this from happening in the future. A member of our customer care team will be in touch shortly to discuss how we can make this right for you. Thank you for your understanding. Best regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Last minute order. I rang to say it didn't look like it would be processed as stipulated. The lady I spoke to, Thelma, reassured me it would. She took her time to look into where my order was with the courier before giving me assured feedback with a possible alternate resolution if it didn't get delivered. They delivered. I have had the hampers gifted to me a couple of times myself; they are perfect. Thank you.”

Helpful Report

Posted 1 year ago

Dear Ibi, Thank you for your wonderful 5-star review! We're delighted to hear about your positive experience with our customer service, especially with Thelma. It's great to know that she was able to provide the reassurance and support you needed regarding your order. We're also thrilled that you have enjoyed our hampers in the past! Your appreciation means a lot to us, and we strive to deliver that same quality and satisfaction with every order. If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Baskets are always delivered in a timely manner and filled with wonderfulm goodies!”

Helpful Report

Posted 1 year ago

Dear Virginia, Thank you for your amazing 5-star review! We're so glad to hear that your baskets have always been delivered promptly and filled with delightful goodies. It truly makes us happy to know our products bring joy to our customers. If you have any questions or need further assistance, please feel free to reach out. We're always here to help. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“I have sent a Xmas Hamper to my team members several times and never had any issue in packing, delivery or quality of the items. Well received and appreciated every time :) Only gripe is that since Brexit they can't delivery to the EU anymore, so some of my EU based team members are missing out on a real British Xmas treat...”

Helpful Report

Posted 1 year ago

Dear Coraline, Thank you so much for your amazing 5-star review! We're thrilled to hear that your Xmas Hampers have always been well-packed, delivered on time, and full of quality items that your team appreciates. It means the world to us to know that we are part of your holiday celebrations! We completely understand your concern regarding EU deliveries post-Brexit, and we truly wish we could reach all your team members with our treats. We're continually looking for ways to improve our service, so we appreciate your feedback. If you ever have any questions or need further assistance, don’t hesitate to reach out. We're always here to help. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Very quick delivery and I'm sure it will be thoroughly enjoyed, as in previous years.”

Helpful Report

Posted 1 year ago

Dear Mike, Thank you for your fantastic 5-star review! We’re so pleased to hear that you had a quick delivery and that you’re confident it will be enjoyed, just like in previous years. Consistency in quality and service is very important to us, and your kind words reinforce our efforts. If you ever have any questions or need assistance, please don’t hesitate to get in touch. We’re always here to help! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Delighted to find a reliable and speedy way of sending presents.”

Helpful Report

Posted 1 year ago

Dear Don, Thank you for your wonderful 5-star review! We’re delighted that you found a reliable and speedy way to send presents through us. Providing quick and dependable service is what we aim for, and it’s fantastic to know it made your gifting experience better. If you ever need assistance or have any questions, please don’t hesitate to reach out. We're always here to help. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Quick delivery, great communication.”

Helpful Report

Posted 1 year ago

Dear Sharon, Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced quick delivery and great communication. We know how important these aspects are and we're glad they made a positive impact on your experience with us. If you need any further assistance or have questions in the future, please feel free to reach out anytime. We’re always here to help. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Great choice and variety of items in the hamper.”

Helpful Report

Posted 1 year ago

Dear Judith, Thank you for your stellar 5-star review! We're thrilled to hear that you appreciated the great choice and variety of items in our hampers. Offering a diverse selection is something we strive for, and it’s wonderful to know it resonated with you. Should you need any assistance or have questions, please don’t hesitate to reach out. We’re always here to help. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“The hamper for my cousins was delivered the day after I ordered it and they were delighted with the contents. Lots of updates on progress and the delivery journey. Can't ask better than that!”

Helpful Report

Posted 1 year ago

Dear Alison, Thank you for your amazing 5-star review! We're delighted to hear that your cousins were thrilled with their hamper and that the delivery was prompt. Keeping you updated on the delivery journey is something we take great pride in, and it’s wonderful to know it enhanced your experience. If you need assistance with future orders or have any questions, please don't hesitate to get in touch. We're always here to help. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Hamper very nice and delivered on time. Incorrect message included with hamper though - obviously a mix-up - so this tainted the experience. However I have used hampers.com many times and this is the first problem encountered.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you for taking the time to share your experience with us. We're pleased to hear that you appreciated the hamper and that it was delivered on time. However, I’m sorry to learn that there was an incorrect message included, and I understand how that could impact your experience. It’s great to know that you’ve had many positive experiences with us before, and we truly value your continued support. We’ll certainly look into this mix-up to prevent it from happening in the future. A member of our customer care team will reach out to discuss further. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“We have a postal strike in Canada and our daughter lives in London so I was trying to figure out how to send her a gift for Christmas. I googled ‘hampers’ and a few companies popped up. Your photos really stood out. I ordered her a Night Before Christmas basket. She knew it was coming her way, so it was not a surprise. She sent me the following messages when she opened it. I'm in heaven Thank you sooooo much This is so much nicer than what I was anticipating You chose well”

Helpful Report

Posted 1 year ago

Dear Juanita, Thank you for your amazing 5-star review! We're so pleased to hear that you found the perfect gift for your daughter, especially during the postal strike. It's wonderful to know that the Night Before Christmas basket exceeded her expectations and brought her such joy. If you ever need assistance or have any other gifting needs in the future, don't hesitate to reach out. We're always here to help. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Just what I was looking for, perfect”

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Posted 1 year ago

Dear John, Thank you for your fantastic 4-star review! We're so glad to hear that you found exactly what you were looking for and that it was perfect for your needs. Your feedback means a lot to us! If there's anything more we can do to enhance your experience, please don’t hesitate to let us know. We're always here to assist you. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Delivered on time with very short notice. Mum and dad loved the hamper.”

Helpful Report

Posted 1 year ago

Dear Darren, Thank you for your wonderful 5-star review! We're thrilled to hear that your mum and dad loved the hamper and that we could deliver it on time, even with short notice. We always aim to exceed expectations. If you have any other feedback or need assistance, please feel free to reach out. We're here to help! Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Good product presented well, value for money However the courier (evri ) just dumped and ran no signature obtained”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you for your fantastic 5-star review! We're delighted to hear that you loved the product and found it to be good value for money. Your feedback on the courier service is also appreciated, and we’re sorry for the inconvenience caused. We always strive for the best service, and your comments will be shared with our delivery partners for improvement. If you have any further concerns or need assistance, please feel free to reach out. We're here to help. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Great service and easy process from start to finish”

Helpful Report

Posted 1 year ago

Dear Rhys, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our service great and the process easy from start to finish. It’s always our aim to provide a smooth experience for our customers. If you have any questions or need assistance in the future, please don’t hesitate to get in touch. We’re always here to help! Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“I want to thank Hampers.com for ensuring that my brother who lives in a care home received his birthday hamper, after D H L informed me that no one had been present to accept delivery on the day of his birthday. They said someone would have to pick it up. When I informed Hampers.com that it was a care home and my brother certainly wouldn’t be able to pick it up. They rectified the situation and I have just received an email confirming delivery. So a big thank you to this company.”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you for your heartfelt 5-star review! We’re so glad to hear that we were able to assist in ensuring your brother received his birthday hamper, especially in such a sensitive situation. It means a lot to us that you took the time to share your experience. If you ever need anything or have any further questions, please don’t hesitate to reach out. We're always here to help. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Brilliant thank you”

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Posted 1 year ago

Dear Adrian, Thank you for your brilliant 5-star review! We’re thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you ever need assistance or have questions, please don’t hesitate to reach out. We're always here to help! Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Excellent service, always delivered on time and with care.”

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Posted 1 year ago

Dear Jenny, Thank you for your excellent 5-star review! We’re so glad to hear that our service consistently meets your expectations with timely and careful deliveries. It’s our goal to make each experience as seamless as possible! If you ever have any questions or need assistance, please feel free to reach out. We’re always here to help. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,888 reviews