hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,122 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I specifically chose a particular day for delivery (as offered to me by your company) as we knew the recipient would be at home that day to take in the delivery. They waited in all day, no delivery. finally turned up 24 hours later, even though it had a next day delivery sticker on it. Not impressed.”

Helpful Report

Posted 1 year ago

Dear Sarah, Thank you for sharing your experience with us. I’m genuinely sorry to hear that your delivery did not arrive on the expected day. We understand how important it is for deliveries to arrive when promised, especially when someone is waiting to receive them. Your feedback is vital, and we will certainly address this matter with our delivery partners to enhance their service. We truly appreciate your understanding during this situation. A member of our customer care team will be in contact to discuss further for a resolution. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Amazing service, fast and on time, excellent product”

Helpful Report

Posted 1 year ago

Dear Petrina, Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced amazing service and that your order arrived quickly and on time. It’s wonderful to know that you loved the product as well! Your support means so much to us. We can’t wait to have the pleasure of serving you again! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great products, delivered very quickly. Easy to navigate site and fantastic selection of options. Saved to use again.”

Helpful Report

Posted 1 year ago

Dear Jennifer, Thank you so much for your stellar 5-star review! We're delighted to know that you found our products great and appreciated the quick delivery. It’s wonderful to hear that you found our site easy to navigate and enjoyed the fantastic selection we offer. Your feedback is invaluable to us! We can't wait to welcome you back for your next order! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“So happy it looks lovely and best of all my parents was very surprised when they received it. I will definitely be ordering from you again and it arrived on time. Thankyou for all your work put into this .”

Helpful Report

Posted 1 year ago

Dear Jaime, Thank you so much for your fantastic 5-star review! We’re incredibly happy to hear that the hamper looked lovely and brought a wonderful surprise to your parents. It’s great to know that you were satisfied with the timely delivery as well! Your kind words mean the world to us, and we truly appreciate your support. We can't wait to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“THE HAMPER WAS GOOD VALUE FOR MONEY AND VERY EASY TO DEAL WITH AND GOOD CUSYTOMER SERVICE THANK YOU”

Helpful Report

Posted 1 year ago

Dear Brenda, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found the hamper to be good value for money and that our customer service made your experience easy and enjoyable. Your kind words mean a lot to us! We look forward to helping you again in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“I paid extra to have the hamper delivered on a Friday but was delivered a day early. WTF Never as you again”

Helpful Report

Posted 1 year ago

Dear Tony, Thank you for sharing your experience with us. I’m truly sorry to hear about the mix-up with your delivery date. We understand how frustrating it must be to expect something on a specific day and not have it delivered as planned. Your feedback is important, and we’ll be addressing this with our delivery team to ensure that such issues don’t happen in the future. A member of our customer care team will reach out to assist you further. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“I have been using the company for years now, and could not be more happy at the service, thankyou. Wishing you all a wonderful Christmas and New Year. Regards from Pam in Australia🥰”

Helpful Report

Posted 1 year ago

Dear Pamela, Thank you so much for your wonderful 5-star review! We’re truly grateful for your loyalty over the years and thrilled to hear that you are so happy with our service. Your warm wishes for Christmas and the New Year are appreciated, and we wish you the same joy during this festive season! Looking forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Superb service! Delicious products, beautifully packed, fast and safely delivered. 5 star quality.”

Helpful Report

Posted 1 year ago

Dear Annett, Thank you for your superb 5-star review! We’re absolutely delighted to hear that you enjoyed our delicious products and appreciated the beautiful packaging and speedy delivery. Your feedback is invaluable to us! We can’t wait to assist you again in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Very happy with hamper for a Christmas present.”

Helpful Report

Posted 1 year ago

Dear Donna, Thank you so much for your fantastic 5-star review! We are delighted to hear that you are very happy with the hamper for your Christmas present. Your feedback means a lot to us, and we truly appreciate your support. Wishing you a joyful holiday season, and we look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Happy with the hamper . . . But NOT happy that it was not delivered on the day I nominated & your firm okayed!!!”

Helpful Report

Posted 1 year ago

Dear Asher, Thank you for your review and for sharing your thoughts with us. I'm sorry to hear that your hamper was not delivered on the day you specified, especially since our team had approved that date. We understand how important timely delivery is, and I apologise for any inconvenience this may have caused. Your feedback is essential in helping us improve our services, and we will be addressing this matter with our delivery team to ensure it doesn't happen again. A member of our customer care team will reach out to discuss this further with you. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Hamper appeared to be delivered but delivery driver did not knock on the door and get a signature, despite the lights being on and a dog who would have barked if someone knocked on the door. By time l saw email and contacted my sister parcel was gone. I asked for parcel to be delivered on Fri 20, instead it was delivered in the evening of Thursday 19. Not happy at all.”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you for your feedback. I'm really sorry to hear about the issues you faced with the delivery of your hamper. It’s understandably frustrating when expectations aren’t met, especially when you were looking forward to a specific delivery date. I appreciate you bringing this to our attention, and I assure you that we’re committed to improving our delivery processes to prevent this kind of situation in the future. A member of our customer care team will reach out to you shortly to discuss your concerns further and ensure we can address this appropriately. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“I was astonished at the speed of which my hamper was delivered and when I spoke to the people that receive the hamper they were delighted with everything and the service and the quality of the produce was fantastic. Will definitely be using this company again.”

Helpful Report

Posted 1 year ago

Dear John, Thank you for your incredible 5-star review! We are thrilled to hear that our speedy delivery impressed you and that the recipients of your hamper were delighted with everything. Your kind words about our service and the quality of the produce truly mean a lot to us. We can't wait to welcome you again in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Very good. Very pleased with how the hamper is come”

Helpful Report

Posted 1 year ago

Dear Julia, Thank you for your wonderful 5-star review! We're so pleased to hear that you were very happy with your hamper. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“We ordered the cream tea hamper for family. They said it was lovely. The service was great and the website easy to use. Will use again.”

Helpful Report

Posted 1 year ago

Dear Irene, Thank you for your wonderful 5-star review! We're thrilled to hear that your family loved the cream tea hamper and that you had a great experience with our service and website. Your satisfaction is our top priority, and we can't wait to assist you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Fast and quick delivery. Product looks great. Well packaged and exactly as described.”

Helpful Report

Posted 1 year ago

Dear Anne, Thank you for your fantastic 5-star review! We are delighted to hear that you enjoyed the fast and quick delivery and that the product met your expectations in both appearance and packaging. Your feedback motivates us to continue providing an excellent shopping experience. We look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Very easy to order and keeps you up to date on the progress of the order. Have used before and was never disappointed”

Helpful Report

Posted 1 year ago

Dear Ian, Thank you for your excellent 5-star review! We're thrilled to hear that you found the ordering process easy and that our updates kept you informed. Your continued trust in us means the world, and we're so glad to have delivered consistent satisfaction. We look forward to welcoming you again in the future! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Living in New Zealand, gifts to U K are difficult. Hampers saves our problem and makes our family very happy, and our grand daughter solves the aged electronic difficulties for us. THANKYOU.”

Helpful Report

Posted 1 year ago

Dear Arthur, Thank you for your kind review! We're thrilled to hear that our hampers have made it easier for you to send gifts to your family in the UK, and it's wonderful that your granddaughter can assist with the technology side of things. Your appreciation means a lot to us, and we're delighted to contribute to the joy of your family. We look forward to welcoming you again in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Excellent Hamper with wonderful service.”

Helpful Report

Posted 1 year ago

Dear Carol, Thank you for your fantastic 5-star review! We are so pleased to hear that you enjoyed your hamper and appreciated our wonderful service. Your feedback truly inspires us to keep delivering excellence. We look forward to welcoming you again in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Hamper ordered early on Monday but not yet received and it's now Thursday evening, however it is Christmas!”

Helpful Report

Posted 1 year ago

Dear N, Thank you for your review. We apologise for the delay in receiving your hamper, especially during the busy Christmas period. We understand how important timely delivery is, and we appreciate your patience. Your feedback helps us improve our services. We hope to welcome you better in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Wow what a service and what a product Delivered within a couple of days at this time of year with quality food and a lovely hamper”

Helpful Report

Posted 1 year ago

Dear John, Thank you for your amazing 5-star review! We are thrilled to know that you were impressed with our service and loved the quality of the hamper. Your kind words inspire us to keep up the great work, especially during this busy time of year. We can’t wait to welcome you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 31,122 reviews