hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hamper still not arrived.”

Helpful Report

Posted 1 month ago

Dear Gill, Thank you for taking the time to leave your review. I’m really sorry for the confusion and frustration this caused. I can see that the hamper was delivered on Christmas Eve, and I do apologise for the delay and for how unclear the situation was while you were waiting. I completely understand how upsetting that uncertainty must have been, especially given the occasion it was intended for. Thank you for sharing your experience. Kind regards, The Hampers.com Team

Posted 4 weeks ago

“After purchasing a hamper for a present for Christmas I realised I ordered the wrong one so I sent an email straight away and Mohamed emailed me back straight away and changed it order at no extra cost.”

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Posted 1 month ago

“No communication. Ordered on 17th December with delivery for the 20th. Now Christmas Eve and no where near being delivered on time. Very disappointing. Will never use again.”

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Posted 1 month ago

Dear Kelly, Thank you for taking the time to leave your review. I’m really sorry that you were left unable to comment on the hamper itself due to the delivery issues, and I completely understand how upsetting and worrying this must have been, especially given the reason you chose this gift. I appreciate how important it was for this hamper to reach your bereaved family in time, and I understand why the cost and lack of delivery have caused concern. While courier delays can unfortunately happen during busy periods, I recognise that this doesn’t lessen the disappointment or uncertainty you were left feeling. If you haven’t already done so, please do get in contact with us at help@hampers.com so we can look into this and help resolve the situation for you. Kind regards, The Hampers.com Team

Posted 4 weeks ago

“Luxury item. Thank you and delivered well to Scotland. Mum and Dad loved it as a gift for Christmas.”

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Posted 1 month ago

“This is the third year I have used hampers.com to get Xmas care package to my sona nd wife who are livign in the UK. It is always comfroting to know that they will receive it in time for Xmas and the company keeps you updated on where the package is so that you know they have received it.”

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Posted 1 month ago

“Another on time delivery. Excellent service from across the world. Merry Christmas”

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Posted 1 month ago

“The hampers delivery has been delayed since the 20th December and from what I can see it is still delayed on the 23rd, no reason has been given. Deplorable service.”

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Posted 1 month ago

Dear Marilyn, Thank you for taking the time to leave your review. I’m genuinely sorry for the delay to your hampers delivery and that you haven’t received an update or a clear reason for the hold-up. This isn’t the service we Thank you for taking the time to leave your review. I’m terribly sorry for the ongoing delay and for the lack of updates provided, especially with the delivery being delayed over several days with no clear explanation. I completely understand how frustrating this must have been. Apologies for the experience you’ve had. If you haven’t done so already, please do reach out to us at help@hampers.com so we can look into this for you. Kind regards, The Hampers.com Team

Posted 4 weeks ago

“Have used this company twice and the recipient was delighted each time. Delivery was exactly on time.”

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Posted 1 month ago

“Fast accurate service”

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Posted 1 month ago

“Sent from Oz to UK my sister loved it..beautifully wrapped. Thank you”

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Posted 1 month ago

“Delighted with the contents as always”

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Posted 1 month ago

“I live in Australia . The hamper was for my disabled cousin in Sutton Coldfield . It was delivered on the day scheduled by a polite and friendly courier . Excellent service .”

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Posted 1 month ago

“We ordered this hamper for our family in the UK from Australia. It arrived on time and will be enjoyed over Christmas. Thanks for making long distant gifting easy .”

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Posted 1 month ago

“This was a gift and was received safely and on time. The recipient seemed very pleased with my gift.”

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Posted 1 month ago

“Always consistant with products and service.”

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Posted 1 month ago

“It was a gift for a relative. They were very pleased with it.”

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Posted 1 month ago

“Good customer service and communications”

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Posted 1 month ago

“Imprevious range of hampers available. Service in order and delivery very good with helpful updates of delivery process.”

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Posted 1 month ago

“I wish I could leave a positive review but my family never received their hamper which was supposed to be delivered three days ago. Not sure I will be using Hampers again. They were kind to refund me the extra fee I paid to ensure delivery on a certain date but what ever delivery service they are using really is not great at all. Still no update from them. Not inclined to order again.”

Helpful Report

Posted 1 month ago

Dear Nisha, Thank you for taking the time to leave your review. I’m really sorry that your family never received their hamper and for the frustration this has caused, especially after paying for delivery on a specific date. I can see that our Customer Care team got in touch with you yesterday, and I do apologise for the experience you’ve had. I understand how disappointing this must be, and I hope the team can restore your faith in us. Thank you for sharing your feedback. Kind regards, The Hampers.com Team

Posted 4 weeks ago

“How disappointing to receive a Christmas present to find the date on the scones only had the next day on them. Because it was a surprise I didn’t realise it was a Xmas present from Australia otherwise I would have opened it till Xmas day when the present would have been out of date.”

Helpful Report

Posted 1 month ago

Dear Christine, Thank you for taking the time to share your experience. I’m really sorry to hear the scones had a date that concerned you and that this affected your Christmas surprise. That’s absolutely not what we want. Again, I’m sorry for the disappointment this caused, and I appreciate you letting us know. Kind regards The Hampers.com Team

Posted 4 weeks ago

hampers.com is rated 4.8 based on 30,662 reviews