hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,772 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid a premium to have it delivered on Monday 12 Feb and it arrived on Sunday 11th”

Helpful Report

Posted 2 years ago

Dear James, I am Nicole, the Customer Care Manager at Hampers.com. As a company, we always strive to provide our valued customers with the best possible experience. I apologise for the inconvenience caused and can assure you your delivery date was not changed. Our business doesn't operate on Sundays, which means any orders with a Monday delivery date are collected by the couriers on Saturday. Although we do specify Monday delivery, the drivers may attempt to deliver the package on Sunday if they happen to be in the same area. While their intentions are good and they are trying to be efficient, I understand it can be frustrating for your thoughtful gift to be delivered earlier than expected and for this, I apologise. I hope that this incident does not deter you from shopping with Hampers.com in the future and I look forward to hearing from you soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“Arrived on time, package was handled exceptionally well.”

Helpful Report

Posted 2 years ago

Dear Hanna, Thank you so much for your outstanding review and for giving hampers.com a 5-star rating! We greatly appreciate your kind words and your support. We are thrilled to hear that your order arrived on time and that the package was handled exceptionally well. Our team takes great care in ensuring that every hamper is packaged securely and arrives in perfect condition. Once again, thank you for choosing hampers.com and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 years ago

“The initial arrival of the cardboard box left me thinking 'oh surely it's not all just packed in this?' but then we opened it up and wow. The presentation and quality of the box was fantastic! The hay added a real hamper feel to the package and made the products look beautiful against its backdrop. My only criticism is the quality of the card with the message on it but other than that, worth it!”

Helpful Report

Posted 2 years ago

Dear Kieran, Thank you so much for your outstanding 5-star rating of hampers.com! We greatly appreciate your feedback and are thrilled to hear that you were impressed with the presentation and quality of the box. We love that you liked the added touch of our hay within the hamper, we aim to use sustainable packing whilst maintaining superb presentation! We apologize for any inconvenience caused by the quality of the card with the message. We appreciate your feedback and promise to take it into account for future improvements. Once again, thank you for choosing hampers.com, and we hope to serve you again soon! Warm regards, Gemma (Customer care)

Posted 2 years ago

“Good value. good quality and the delivery was quicker than original forecast.”

Helpful Report

Posted 2 years ago

Dear Michael, Thank you so much for your amazing 5-star rating of hampers.com! We truly appreciate your kind words and are delighted to hear that you had a great experience with us. It's fantastic to know that you found our hampers to be of good value and excellent quality. We take pride in ensuring that our products exceed expectations. Moreover, we're thrilled to hear that the delivery was even quicker than what was originally estimated. We understand the importance of timely deliveries, and it's great to know that we could provide you with a prompt service. Thank you once again for choosing hampers.com and for taking the time to share your wonderful feedback. We truly value customers like you and look forward to serving you again in the future. Best regards, Gemma (Customer care)

Posted 2 years ago

“Process of ordering very easy and nice choice”

Helpful Report

Posted 2 years ago

Dear Janet, Thank you so much for your fantastic 5-star rating of hampers.com! We really appreciate your kind support and taking the time to share your experience with us. We are thrilled to hear that you found the process of ordering very easy and enjoyed our nice selection of choices. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. We are always here to help and ensure you have the best possible shopping experience. Thank you once again for choosing hampers.com, and we look forward to serving you again in the future! Warm Regards, Gemma (Customer care)

Posted 2 years ago

“As a gift the hamper was very well presented.”

Helpful Report

Posted 2 years ago

Dear Margaret, Thank you so much for giving us a 5-star rating! We truly appreciate your kind words and support for hampers.com. Your satisfaction is our top priority, and we are so pleased the hamper impressed with the presentation! If there's anything else we can assist you with, please feel free to reach out to us. Thank you once again for your wonderful review! Best regards, Gemma (Customer care)

Posted 2 years ago

“Sending baskets to Europe from the US is always a risk, delivery, quality, customs issues. Your gift always seem to work perfectly. Thank you.”

Helpful Report

Posted 2 years ago

Dear Patricia, Thank you so much for awarding hampers.com with a stellar 5-star rating! We greatly appreciate your feedback and support. Sending baskets to Europe from the US can indeed be a risky endeavour, with delivery, quality, and customs issues constantly looming. However, we are thrilled to hear that your gift always manages to arrive in perfect condition and exceed your expectations. Your kind words are incredibly encouraging, and they motivate us to continue providing exceptional service to our valued customers like yourself. Once again, thank you for putting your trust in hampers.com. Warm regards, Gemma (Customer care)

Posted 2 years ago

“The lady that we sent a hamper to thought it was excellent.”

Helpful Report

Posted 2 years ago

Dear Jan, Thank you so much for your outstanding 5-star rating of hampers.com! Your satisfaction is our top priority, and we are thrilled to know that our hamper brought joy and exceeded expectations. We promise to maintain our commitment to providing top-quality products and impeccable service. Once again, thank you for your ongoing support and for taking the time to leave such a wonderful review. We look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 years ago

“I am residing in Australia and wanted to send a hamper to my friend in Portsmouth, UK. I have some issue with my order and contacted the customer service of hamper.com. Steve from the customer service team has been really helpful and responsive. I must say, it's one of the best customer service that I've experience from all online orders that I have! Highly recommended!”

Helpful Report

Posted 2 years ago

Dear Paul, Thank you so much for your amazing 5-star rating of hampers.com! We are thrilled to hear that you had a great experience with our customer service team. We truly appreciate your kind words and recommendation. Our team works hard to provide exceptional customer service and we are delighted to know that Steve was able to assist you effectively. If you have any further needs or enquiries, please do not hesitate to reach out to us. Thank you once again for your support and we hope to serve you again in the future! Warm regards, Gemma (Customer care)

Posted 2 years ago

“Excellent products, an easy website , kept well informed and delivered when said each time.”

Helpful Report

Posted 2 years ago

Dear Mrs. Johnson, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“The hamper was very easy to chose, the price was reasonable. The choices was very good and catered to all taste. I was able to buy it from a different country and I got notification from every step from buying, packing put out for delivery and finally the final notice to let me know it’s delivered. Definitely recommend”

Helpful Report

Posted 2 years ago

Dear Geoffrey, Thank you for choosing Hampers.com and for taking the time to leave us such a wonderful review. Our team puts in a lot of effort to ensure that we provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Thank you so much for confirming that you'll recommend us. We cannot wait to exceed your expectations again. Please do not hesitate to contact us if you require any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“I sent what I call, a ‘Happy any Day’ hamper to lovely friends in the Uk. From ordering to delivery it was an easy process and my friends have loved the surprise! This will be my ‘go to ‘site for the future rather than flowers to send to people in the UK as I live in New Zealand.”

Helpful Report

Posted 2 years ago

Dear Jackie, Thank you for choosing hampers.com and taking the time to leave us such a wonderful review. Our team puts in a lot of effort to ensure that we provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Your kind gesture of gifting our hampers to your friends is truly beautiful, and we hope they enjoyed it. Please do not hesitate to contact us if you require any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“Very efficient delivery. Excellent product.”

Helpful Report

Posted 2 years ago

Dear Raymond, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“My daughter was very happy with her hamper I sent her and the contents x”

Helpful Report

Posted 2 years ago

Dear Gillian, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Such a beautiful gesture, I'm pleased your daughter enjoyed her thoughtful gift. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“The hamper was for a neighbour and they loved it”

Helpful Report

Posted 2 years ago

Dear Adrian, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Such a beautiful gesture, I'm pleased your neighbour enjoyed their thoughtful gift. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“Amazing company, accident ordered 2 hampers instead of 1. Emailed them straight away, the staff member Steve who contacted me was great and sorted it out very quickly. Always really good products and packaged beautifully, definitely will use again.”

Helpful Report

Posted 2 years ago

Dear Rebecca, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. We are thrilled to hear that you had a positive experience with hampers.com, and that Steve was able to provide you with exceptional service. At hampers.com, we strive to put customer satisfaction at the forefront of everything we do, and it's heartening to know that our efforts are appreciated. We value your business and your kind words mean a great deal to us. We look forward to serving you again in the future, and if there is anything else we can do to assist you, please don't hesitate to reach out. Kindest regards, Nicole (Customer Care Manager)

Posted 2 years ago

“Very presentable and delivery”

Helpful Report

Posted 2 years ago

Dear Joanna, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“Gift for my son in law. He loved it!”

Helpful Report

Posted 2 years ago

Dear Eileen, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Such a beautiful gesture, I'm pleased your son-in-law enjoyed his thoughtful gift. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“Happy with the prompt delivery, arrived the day promised. Updates very helpful.”

Helpful Report

Posted 2 years ago

Dear Debbie, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“The gift arrived on time, and my family was happy with it.”

Helpful Report

Posted 2 years ago

Dear Jacqueline, Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Such a thoughtful gesture to your family. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

hampers.com is rated 4.8 based on 30,772 reviews