hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,862 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their customer service was pathetic. After placing my order I was sent 2 emails saying my order was incomplete. I had been charged but could not find the problem. I tried to contact hampers but no reply. I placed another order which was an exact copy. The recipient received 2 hampers on different dates. Hampers did not query this and I was charged twice!”

Helpful Report

Posted 1 year ago

Dear John, Thank you for sharing your experience with us. I’m truly sorry to hear about the issues you faced with your order and the challenges in reaching our customer service team. I understand how frustrating it must be to receive duplicate hampers without any clarification. Your feedback is invaluable, and we take your concerns seriously as they help us improve our services. I assure you that a member of our customer care team will follow up with you to address this matter and see how we can assist further. Thank you for your patience and understanding, and we hope to have the chance to provide you with a better experience in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“The Hamper choices are excellent. Ordering was so easy, I ordered the Champagne hamper for my sister's birthday. I live in Costa Rica, she lives in Fife, Scotland. So many sites do not allow me to order, and they will now have all my business for birthdays and holidays for my family. It arrived exactly as promised, my sister was thrilled with her gift. A definite 10/10 rating”

Helpful Report

Posted 1 year ago

Dear Lorraine, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our hamper choices excellent and that the ordering process was easy for you from Costa Rica. It means so much to know that your sister in Fife was delighted with her gift! We truly value your support and look forward to continuing to serve you for all your future birthdays and holidays. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“My best friend loved her 60th birthday gift, the packaging and contents blew her mind! Delivery was spot on and on time too! I highly recommend hampers.com for that special gift.”

Helpful Report

Posted 1 year ago

Dear F., Thank you so much for your fabulous 5-star review! We're absolutely delighted to hear that your best friend loved her 60th birthday gift, and that the packaging and contents surpassed her expectations. It’s great to know that the delivery was timely as well! We truly appreciate your high recommendation of hampers.com for special gifts, and we can’t wait to assist you again for future celebrations. Best wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“I had a good choice of imaginative gifts for a 70th birthday. It was great to be kept well informed of each stage of the delivery process which was quick and efficient.”

Helpful Report

Posted 1 year ago

Dear Catherine, Thank you for your fantastic 5-star review! We're so pleased to hear that you found a wonderful selection of imaginative gifts for the 70th birthday celebration. Keeping you informed throughout the delivery process is very important to us, and we're glad you found it quick and efficient! We truly appreciate your feedback and look forward to being part of your future gifting experiences. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“I bought the prosecco afternoon tea hamper for a birthday present. It didn't disappoint! Lovely hamper and delivered bang on time. Great service.”

Helpful Report

Posted 1 year ago

Dear Gemma, Thank you for your wonderful 5-star review! We're thrilled to know that the prosecco afternoon tea hamper was a hit for the birthday celebration. It's great to hear that everything arrived on time and met your expectations! We truly appreciate your kind words about our service, and we can't wait to assist you with your future gifting needs. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“The Whisky and glasses hamper was a beautiful gift for my friends 70th birthday. He was thrilled to receive it. Thank you, hampers.com is my new ‘go to’ for the perfect gift.”

Helpful Report

Posted 1 year ago

Dear Kam, Thank you for your amazing 5-star review! We're thrilled to hear that the Whisky and glasses hamper made such a memorable gift for your friend's 70th birthday. It's fantastic to know that you found the perfect gift with us! We appreciate your kind words and your trust in hampers.com as your go-to gift source. We look forward to helping you celebrate many more special occasions in the future! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Outstanding service, great comms and quick delivery. Recipient very much enjoyed the hamper. Thanks!”

Helpful Report

Posted 1 year ago

Dear Kris, Thank you for your amazing 5-star review! We're delighted to hear that you had a great experience with our service and that the recipient enjoyed the hamper. Communication and swift delivery are important to us, and it’s fantastic to know we hit the mark! We really appreciate your support and hope to assist you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Lovely hampers, and lovely customer services. Im genuinely impressed, and will be using hampers.com again.”

Helpful Report

Posted 1 year ago

Dear Lisa, Thank you for your fantastic 5-star review! We're so pleased to hear that you loved our hampers and that our customer service left a positive impression. It's wonderful to know you'll be choosing hampers.com again! We truly appreciate your support and look forward to serving you in the future! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“I haven’t heard from my friend yet but I imagine the contents were fine. It’s becoming more expensive to send less but again, that is the reality atm. My only complaint is that I requested the delivery for the 29th of April and the hamper was delivered on the 27th of April, thus spoiling the surprise.”

Helpful Report

Posted 1 year ago

Dear Vanessa, Thank you for your honest 3-star review! We’re glad to hear that you believe the contents of the hamper were fine, but we sincerely apologize for the early delivery which disrupted the surprise you had planned. We understand how important these moments are and appreciate your feedback on the pricing as well. Your comments help us improve our service, and we hope to provide a better experience for you in the future! Warm wishes, Naomi (Customer Care)

Posted 1 year ago

“Didn't arrive on the day I had paid for, which was a birthday - so spoiled it for the receipient”

Helpful Report

Posted 1 year ago

Dear Robert, Thank you for sharing your feedback with us. I’m truly sorry to hear that your hamper did not arrive on the birthday you had selected, and I understand how disappointing that must have been for both you and the recipient. Celebrating special moments is so important, and we regret that we let you down this time. Your experience matters to us, and we will use your comments to help improve our delivery service in the future. A member of our customer care team will reach out to discuss your concerns further and see how we can assist you. Thank you for your understanding, and we hope to have the chance to better serve you in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Purchased a hamper on the recommendation of my daughter, she has been on the receiving end of two hampers and has been very pleased with both. Mine also was a gift for someone, and I can only say they were more than pleased to receive it. The hamper arrived very quickly once ordered and I was very pleased with the service from Hampers.com Highly recommended”

Helpful Report

Posted 1 year ago

Dear Terry, Thank you so much for your wonderful 5-star review! We're so glad to hear that you trusted us on your daughter's recommendation and that both you and the recipient were pleased with the hamper. It's fantastic to know that our quick delivery and service met your expectations. Your kind words mean a lot to us, and we genuinely appreciate your recommendation. We look forward to helping you again in the future! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Bought the hamper for my brother’s 50th birthday. Excellent choice of products and delivered as agreed. Well packaged and great service throughout, thanks”

Helpful Report

Posted 1 year ago

Dear James, Thank you for your wonderful 5-star review! We're thrilled that you chose one of our hampers for your brother's 50th birthday. It's fantastic to hear that you found our products excellent and the delivery met your expectations. Your kind words about our packaging and service mean a lot to us. We look forward to helping you again for your next special occasion! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“So much choice it was almost overwhelming, in a good way! A great thank you gift, I'll be buying from here again.”

Helpful Report

Posted 1 year ago

Dear Megan, Thank you for your amazing 5-star review! We're delighted to hear you enjoyed the variety of choices we offer—it's great to know you found it exciting! We aim to provide the perfect thank you gifts, and we’re thrilled you’re planning to shop with us again. Your feedback means the world to us. We can't wait to assist you with your next order! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Nice to see a different range of hampers to the usual (I ordered the chilli lover's gift box). It was much appreciated by the receiver, and delivered on the right day.”

Helpful Report

Posted 1 year ago

Dear James, Thank you for your fantastic 5-star review! We're thrilled to hear that you loved our unique range of hampers, especially the chilli lover's gift box. It’s always our goal to make gifting a special experience, and we’re delighted that the recipient appreciated it. We truly value your feedback and look forward to helping you with your next order! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“I’ve used Hampers for a few years. I had organised deliveries for a few of my team members. Yesterday hampers got in touch and let me know there had been an error with the order, and they hadn’t been dispatched. They resolved it quickly, and honestly. The situation managed really well at their end. Mistakes happen, and dealing with them well is the most important thing.”

Helpful Report

Posted 1 year ago

Dear Collette, Thank you for your fantastic 5-star review! We're so pleased to hear that you’ve had a positive experience with us over the years. It's great to know that we could resolve the recent order issue quickly and honestly—customer satisfaction is our top priority. We appreciate your understanding and look forward to continuing to serve you and your team in the future! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Very impressed with the contents and how well the company have dealt with it all. Recipient was impressed and thankful! Thanks you so much for this!”

Helpful Report

Posted 1 year ago

Dear Dean, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that both you and the recipient were impressed with the hamper's contents and our service. It's always our goal to create memorable gifting experiences, and your kind words validate our efforts. We truly appreciate your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“The hamper was a present for a friend who was overwhelmed with the contents and presentation excellent value for money beautifully packaged would highly recommend”

Helpful Report

Posted 1 year ago

Dear Sarah, Thank you so much for your glowing 5-star review! We're absolutely delighted to hear that your friend was overwhelmed with the contents and the beautiful packaging of the hamper. It's lovely to know that you found it to be excellent value for money. Your recommendation means the world to us, and we look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Small hiccup but quickly sorted and effectively to deal with”

Helpful Report

Posted 1 year ago

Dear Martina, Thank you for your thoughtful 4-star review! We're glad to hear that any hiccups were quickly sorted, and we appreciate your recognition of our efforts in resolving issues effectively. Your feedback is invaluable to us as we strive for excellence. We hope to provide you with an even smoother experience next time! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Excellent, my son was over the moon with the hamper and the quality of it.”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you for your fantastic 5-star review! We're absolutely thrilled to hear that your son was over the moon with the hamper and its quality. It's wonderful to know that our efforts have made a positive impact on your gifting experience. We appreciate your support and can't wait to be of service again in the future! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“I ordered a Port hamper for my friends and they were very happy with it so I'll order hampers as gifts for the future. Great service, good communication, and easy to order.”

Helpful Report

Posted 1 year ago

Dear Kam, Thank you for your amazing 5-star review! We're so glad to hear that your friends loved the Port hamper. It's fantastic to know that our service and communication met your expectations and made ordering easy for you. We can't wait to help you with more gifts in the future! Best regards, Naomi (Customer Care)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,862 reviews