hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,524 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection and quality”

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Posted 1 year ago

“Lovely gifts and prompt and efficient service.”

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Posted 1 year ago

“I have been ordering christmas for these last five years and have always been satisfied.”

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Posted 1 year ago

“Less content this year not delivered on requested date”

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Posted 1 year ago

Dear Anne, Firstly, thank you for your feedback I’m sorry that the hamper didn’t meet your expectations, at hampers.com we always strive for the best customer experience. We take customer satisfaction seriously and will use your feedback to help improve our products. We aspire to work with the finest artisan food and drink suppliers so that we can ensure every gift hamper is to the highest possible standard. We take great pride in ensuring our hampers have great quality products in comparison to quantity. The prices of our hampers not only reflect the contents inside but also includes the presentation, and the packaging itself, along with our branded hamper boxes or wicker baskets. This also includes the care that goes into the packing process which saves our customers the time of having to prepare a hamper themselves. It also includes the overall creation of our hampers, locating wonderful UK suppliers’ products which are high-quality products, including unique products that are not always readily available to the public. I can see the delivery was rescheduled and is out for delivery today. Our priority is providing the customer with exceptional service at all times and I’m sorry on this occasion this was not fulfilled. We have also passed on your feedback to our product development team. I hope this experience will not deter you from shopping with hampers.com again. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Good for value and happy that delivered on time.”

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Posted 1 year ago

“Easy to order and kept informed re delivery. Arrived in good condition and nice presentation and pleased with items ordered.”

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Posted 1 year ago

“Great value for a wide variety of items.”

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Posted 1 year ago

“Everything went to plan and successful delivery including photo on receipt was excellent service”

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Posted 1 year ago

“Presentation appreciated by recipients but it was only value for money because of the discount I enjoyed...and for which I am grateful!”

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Posted 1 year ago

“Difficult for me to answer as it was a gift. My daughter in law said it had lots of lovely treats”

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Posted 1 year ago

“Kept informed of delivery times”

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Posted 1 year ago

“It would have been 5 but for the time it took me to login because I had forgot my password”

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Posted 1 year ago

“Satisfied good products”

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Posted 1 year ago

“Nice and varied content”

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Posted 1 year ago

“I chose a little Christmas hamper for my daughter and partner as they are celebrating their first Christmas in their new flat. The whole process from choosing, ordering and paying was easy. The company kept me updated as the day if delivery became nearer. All I can say is thanks, they love the extra goodies. 👍😀👍😀”

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Posted 1 year ago

“Always quality produce and a good selection. I chose the Little Taste of Christmas hampers for 2 elderly relatives. It would be good to have an option to swap things like the chilli nuts, as a lot of elderly people wouldn’t necessarily enjoy these. Delivery company was Evri, which can be a bit ‘hit and miss’, but they both were safely delivered. The last one was a day late, but delivery company did inform me. Nice to use a local company for gifts.”

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Posted 1 year ago

“Easy to order and great selection of products, ranges and alcohol/dairy free.”

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Posted 1 year ago

“Easy to place order. Lots of options. Delivery always as arranged.”

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Posted 1 year ago

“I had trouble ordering it from Australia without a UK phone number. I tried several times and in the end I thought I ordered fruit basket but ended up with 2 bottles of red wine.”

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Posted 1 year ago

Dear Mary, Thank you for your 4 star review Sorry to hear you had an issue ordering. We dont sell fruit baskets so I can only imagine it was a different site you were searching on but we hope the red wine is very much enjoyed! Kind regards Hannah Customer care

Posted 1 year ago

“3rd or 4th year I’ve bought hampers from hampers.com. Overall happy with my purchases, my son and daughter in law love receiving them. However, they are expensive containing only a handful of products . A treat but maybe not for next year. No incentive for returning customers .”

Helpful Report

Posted 1 year ago

Dear Jill, My name is Nicole, and I am the Customer Care Manager at Hampers.com. I wanted to reach out to you and express my sincere appreciation for your loyalty to our company. Your continued patronage means the world to us, and we are grateful for your trust in us. I also wanted to thank you for taking the time to share your honest feedback with us. Your comments are incredibly important to us, and we are committed to driving positive change. I have reached out to you via email to discuss your review in more detail. I look forward to speaking with you. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 29,524 reviews