hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,686 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and simple to update. You provided a quick means of amending delivery date and instructions. I was sending this from overseas so good communication was appreciated. It would be helpful if delivery date options were earlier in the process before entering lots of other information but this was a minor issue.”

Helpful Report

Posted 1 year ago

Dear Ben, Thank you for your thoughtful 4-star review! We're glad to hear that you found our service easy to use and appreciated the quick communication regarding your order. It's important to us that our customers have a smooth experience, even from overseas. We appreciate your feedback about the delivery date options and will certainly take it into consideration as we strive to improve our user experience. If you have any more suggestions or need assistance, please don't hesitate to reach out. Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Very easy to use and a good range of hampers to suit most people.”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you for your great 4-star review! We're thrilled to hear that you found our site easy to use and appreciated the variety of hampers we offer. It’s always our aim to cater to diverse tastes and preferences. If there’s anything we can do to enhance your experience further or if you have any suggestions, please feel free to let us know. Your feedback is invaluable to us! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Hi My Hamper Has been dilvered very happy with your service”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you for your 5-star review! We're committed to ensuring that everything is delivered as planned and you have a wonderful experience with our service. If you have any questions or need assistance, please don’t hesitate to reach out. We're here to help! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Easy to order. Good communication between order and delivery being done. Great products.”

Helpful Report

Posted 1 year ago

Dear Margaret, Thank you for your wonderful 5-star review! We're so pleased to hear that you found the ordering process easy and that our communication met your expectations. It's always our aim to keep our customers informed every step of the way. We're delighted that you enjoyed our products, and your feedback means a lot to us. We can't wait to assist you again in the future! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Good customer service - recipient very pleased with their hamper!”

Helpful Report

Posted 1 year ago

Dear Kate, Thank you for your fantastic 5-star review! We're delighted to hear that the recipient was very pleased with their hamper. It's always our goal to ensure that our customers and their loved ones enjoy the gifts we provide. Your kind words about our customer service mean the world to us, and we appreciate you taking the time to share your experience. We strive to make every order special, and your feedback truly inspires us. We look forward to assisting you again in the future! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“I have ordered a Christmas gift and it was great that I could request a delivery date. The web site was easy to navigate. I am sure the recipient will love this hamper.”

Helpful Report

Posted 1 year ago

Dear Mandy, Thank you so much for your delightful 5-star review! We're thrilled to hear that you found our website easy to navigate and that you appreciated the option to request a delivery date for your Christmas gift. It warms our hearts to know you're confident the recipient will love the hamper. We strive to make each gifting experience special, and your feedback truly motivates us. We look forward to serving you again soon! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Before I was asked to give a review I had already decided to give 5 Stars. By the time the issue was resolved I wanted to give 7 Stars for the excellent service! Thank you Mohamed. The issue concerned the delivery address, which was resolved quickly, efficiently and amicably. * * * * * * *”

Helpful Report

Posted 1 year ago

Dear Brian, Thank you so much for your amazing review and generous 5-star rating! We truly appreciate your kind words about the service you received, and it's fantastic to hear that Mohamed was able to resolve the delivery issue quickly and amicably. Our goal is to ensure a smooth experience for our customers, and your feedback reinforces the importance of our team's dedication. We're thrilled that you were pleased with how everything was handled, and we look forward to serving you again soon! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“So many options, and so easy to see what the contents of each hamper was before making a decision. I liked that hamper prices were clearly visible, I spent a lot more time (and money) because the selection process was transparent. It would be wonderful if there was an option for updates to be sent to the recipient rather than to the sender. I also didn't expect that they'd have to sign for the package. Neither of these things were a problem, and I'm sure I wouldn't want it to default to them receiving notifications if it were to be a surprise delivery but for the future (because I will order again) it would be helpful. The courier updates were really good, and the delivery was made on the day requested. I am very happy and will definitely use your services again. Thank you.”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you so much for your wonderful 5-star review of hampers.com! We’re thrilled to hear that you appreciated the wide selection and the transparency in pricing, which helps our customers make informed decisions. Your suggestions regarding updates for recipients and the signing requirement are invaluable, and we’ll take them into consideration moving forward. It's our goal to create a delightful experience, and your insights help us improve. We're glad the courier updates and delivery met your expectations, and we look forward to serving you again in the future! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“I sent hampers to my family in UK and the just loved them. They said it was like an early Christmas!”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you for your fantastic 5-star review of hampers.com! We're thrilled to hear that your family in the UK loved their hampers and felt it was like an early Christmas! It’s always our goal to create memorable moments through our gifts, and your kind words reaffirm our mission. We hope to bring even more joy to your loved ones in the future! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Not being opened till tomorrow but my daughter was thrilled to have it. Very phone helpful staff x”

Helpful Report

Posted 1 year ago

Dear Hilary, Thank you for your wonderful 5-star review of hampers.com! We’re so delighted to hear that your daughter was thrilled with her gift! Our team is always here to assist, and it's great to know that our customer service made a positive impression. We can’t wait for tomorrow’s reveal and hope it brings lots of joy! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Easy to order but lengthy process to assess the contents of various hampers”

Helpful Report

Posted 1 year ago

Dear Carol, Thank you for your thoughtful 4-star review of hampers.com! We're glad to hear you found the ordering process easy. We understand that assessing the contents of our various hampers can feel lengthy at times, and we truly appreciate your feedback. Our team is continuously working to improve the customer experience. We hope you’ll consider us again for your future gifting needs! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Bought as a gift for a friend. She was very pleased with it. I wanted to change the delivery details after I’d ordered, and the customer service was friendly, swift and efficient. I’ve ordered from hampers.com before and will definitely come back again in the future.”

Helpful Report

Posted 1 year ago

Dear Catherine, Thank you for your amazing 5-star review of hampers.com! We're so pleased to hear that your friend loved the gift. It's wonderful to know our customer service team met your needs with speed and friendliness. We strive to provide a seamless experience, and your feedback is a great encouragement. We look forward to welcoming you back for more gifting in the future! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Great way to send gift from New Zealand to UK -stress free and always appreciated!”

Helpful Report

Posted 1 year ago

Dear Dorothy, Thank you for your fantastic 5-star review of hampers.com! We’re thrilled to hear that you found our service to be stress-free and that your gifts are always appreciated. It's our mission to make gifting across the globe as seamless as possible, and your feedback inspires us to keep going. We truly appreciate your support and look forward to helping you send more delightful surprises in the future! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Service was great haven't opened hamper yet as its a gift”

Helpful Report

Posted 1 year ago

Dear Patricia, Thank you for your wonderful 5-star review of hampers.com! We're delighted to hear that you found our service to be great. We hope the hamper brings joy to its recipient when they finally unwrap it! Your satisfaction is our priority, and we truly appreciate you taking the time to share your thoughts with us. Looking forward to serving you again in the future! Best Wishes, Naomi (Customer Care)

Posted 1 year ago

“Having ordered two hampers for my son who lives away for his birthday - I decided to get him a fun one which was the The Aloha Cocktail Hamper and then a traditional one which was The Birthday Celebration Hamper. Both hampers arrived on time, the presentation was as always perfect and the contents .......well hampers.com you didn't let me down as they were both amazing. I truly recommend this company as ever hamper I have purchased has been perfect and appreciated by the recipients. Thank you hampers.com”

Helpful Report

Posted 1 year ago

Dear Gill, Thank you so much for your outstanding 5-star review of hampers.com! We are absolutely thrilled to hear that both hampers arrived on time and met your expectations in presentation and quality. Your recommendation means so much to us, and we’re delighted to know that our hampers have consistently brought joy to you and your loved ones. We appreciate your continued support and look forward to helping you celebrate many more special occasions! Warmest Regards, Naomi (Customer Care)

Posted 1 year ago

“on line ordering was a breeze and even included the order going to multiple addresses was simple to achieve. One emailed question I had was answered clearly by a human I think in 6 hours. Products selelcted as Christmas gifts arrived on the chosen dates. this is the 4 th time I have used Hampers.com Excellent service and excellent price points on offer.”

Helpful Report

Posted 1 year ago

“Very happy with ordering and delivery”

Helpful Report

Posted 1 year ago

Dear Jennie, Thank you for your fantastic 5-star review of hampers.com! We’re thrilled you are pleased with your ordering and delivery experience. Your satisfaction means the world to us, and we appreciate you taking the time to share your positive feedback. We look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Easy to use the website. Delivered on time. Happy with the product.”

Helpful Report

Posted 1 year ago

Dear Alastair, Thank you for your fantastic 5-star review of hampers.com! We’re delighted to hear that you found our website easy to use and that your order was delivered on time. Your satisfaction is our top priority, and it’s great to know that you are happy with the product. We truly appreciate your support and look forward to serving you again in the future! Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Have been sending a hamper to my sister (who is now 90 years old) for some years now. The response from the family has always been very positive. My niece who tells me its unveiling is always fun as they look what there is. Being able to pay order this easily from Canada and know it will be delivered before Christmas is great. Thank you for providing such a good service.”

Helpful Report

Posted 1 year ago

Dear Lynne, Thank you so much for your wonderful 5-star review of hampers.com! We are delighted to hear that your sister and her family enjoy the hampers and that the unveiling brings such joy. It’s great to know that our service makes it easy for you to send warmth and love from Canada during the festive season. Your kind words motivate us to keep delivering the best experience possible. We genuinely appreciate your continued support and look forward to helping you celebrate more special moments in the future! Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Very pleased with the selection available, and dates for Christmas delivery.”

Helpful Report

Posted 1 year ago

Dear Carole, Thank you for your wonderful 5-star review of hampers.com! We’re delighted to hear that you are pleased with our selection and the Christmas delivery dates. Your satisfaction is incredibly important to us, and it’s great to know that our offerings resonate with you during this festive season. We appreciate your support and look forward to serving you again soon. Wishing you a joyful holiday season! Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,686 reviews