hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,075 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have yet to receive my hamper........ The delivery people have been very unsatisfactory in keeping me informed. Could you please chivvy them up otherwise I shall have to cancel my order and reorder elsewhere. The hamper is not for me but it is a Christmas present which I want to deliver on time. Regards. Anne Morgan”

Helpful Report

Posted 9 months ago

Dear Anne, Thank you for your review. I’m very sorry to hear you’re still waiting for your hamper and that the delivery updates haven’t been satisfactory — I understand how concerning this is, especially as it’s a Christmas gift you want delivered on time. Please accept my apologies. This is being investigated, and a member of our team will reach out to you shortly to look into the delivery and support you further. Kindest regards, Team hampers.com

Posted 9 months ago

“Always reliable with quality products and secure service.”

Helpful Report

Posted 9 months ago

Dear Gareth, Thank you for your wonderful review. We’re delighted to hear you’ve found us reliable with quality products and secure service. If there’s anything else you’d like, we’re here to help. Warm regards, Team hampers.com

Posted 9 months ago

“Paid for 2 Christmas Selection Gift Box and received only the 1. Not happy at all at present.”

Helpful Report

Posted 9 months ago

Dear Mr Whitty, Thank you for your review. I’m very sorry to hear you’ve only received one of the two Christmas Selection Gift Boxes — I understand how disappointing that must be. Please get in touch with us at help@hampers.com so we can look into this for you and put it right. Thank you for your patience while we sort this out. Kind regards, Team hampers.com

Posted 9 months ago

“This was a surprise for my bestie so I haven't seen it but she said it lookas amazing. So thankyou.”

Helpful Report

Posted 9 months ago

Dear Carol, Thank you for your wonderful review. We’re so glad to hear the surprise was well received by your bestie, even if you haven’t seen it yourself. If there’s anything else you’d like, we’re here to help. Warm regards, Team hampers.com

Posted 9 months ago

“It's a present so can't comment of the contents.”

Helpful Report

Posted 9 months ago

Dear John, Thank you for your wonderful review. We’re glad the present was well received, and we’re here if you need anything else. Warm regards, Team hampers.com

Posted 9 months ago

“We live in Belgium and order the afternoon tea hamper, for a dear friend in England for a Christmas present he loved it. Excellent service very happy would use again.”

Helpful Report

Posted 9 months ago

Dear Rosemary, Thank you for your wonderful review. We’re delighted to hear the afternoon tea hamper was loved and that our service met your expectations. If there’s anything else you need, we’re here for you. Warm regards, Team hampers.com

Posted 9 months ago

“I ordered two different hampers one for my son and one for his partner as a pre Christmas present. A little something to start the Christmas season off. They loved them.”

Helpful Report

Posted 9 months ago

Dear Edna, Thank you for your wonderful review. We’re delighted to hear the hampers were a lovely pre-Christmas treat for your son and his partner, and that they loved them. If there’s anything else you need, we’re here for you. Warm regards, Team hampers.com

Posted 9 months ago

“A great web site makes selection easy and then both the delivery and the product were excellent”

Helpful Report

Posted 9 months ago

Dear Graham, Thank you for your wonderful review. We’re delighted to hear the site made selection easy and that both the delivery and the product were excellent. If there’s anything else you need, we’re here for you. Warm regards, Team hampers.com

Posted 9 months ago

“Beautiful hampers and really take the stress out of buying gifts for Christmas. Loyalty program is amazing. Bought 15 hampers for the Christmas season and will be buying more when required. Needed help with VAT invoice and received with in hours of request. Love hampers .com”

Helpful Report

Posted 9 months ago

Dear Kerry-Anne, Thank you for your wonderful review. We’re thrilled to hear the hampers are beautiful, the loyalty program is hitting the mark, and that our VAT invoice support was quick and helpful. It’s fantastic to hear you’ve trusted us for such a busy season, and we’re grateful for your continued plans to return. If there’s anything else you need, we’re here for you. Warm regards, Team hampers.com

Posted 9 months ago

“I'm furious with your customer services. I bought and paid for 5 of your products. I filled in the addresses I wanted them to be sent to and you posted them all to my home address. I rang your customer services who wouldn't do anything about it unless I paid £12 for each parcel for it to be sorted. I carefully spent 45 minutes filling in the addresses to your website and it showed me all 5 addresses when I completed and paid for the order. It wasn't my fault your system didn’t work.”

Helpful Report

Posted 9 months ago

Dear John, Thank you for your review. I’m very sorry to hear how upsetting this experience was for you — this is not the level of service we want to provide, especially after the time and care you took entering multiple addresses. I can see that a member of our team has already reached out to you regarding this, and your feedback has been noted and is being reviewed internally. We appreciate you raising this, as it’s important we fully understand what happened and how we can improve the experience going forward. Kindest regards, Team hampers.com

Posted 9 months ago

“Prompt delivery Recipients enjoyed contents”

Helpful Report

Posted 9 months ago

Dear David, Thank you for your wonderful review. We’re thrilled to hear the delivery was prompt and that you and the recipients enjoyed the contents. If you need any help in the future, we’re here for you. Warm regards, Team hampers.com

Posted 9 months ago

“Lovely Christmas surprise from work and really nice selection.”

Helpful Report

Posted 9 months ago

Dear Alan, Thank you for your lovely review. We’re delighted to hear you enjoyed the Christmas surprise and the selection. If you need any help in the future, we’re here for you. Warm regards, Team hampers.com

Posted 9 months ago

“Hampers were lovely although one delivered a bit later than expected. However, one issue was the offer with first order. The website said 10% off your first order and my first order was for 2 hampers. But the discount was only given off the first item in the basket. This should be made clearer as it was misleading. It should have said 10% off the first item ordered. Be aware everyone. So if ordering multiple items make sure most expensive is first item in your basket when checking out.”

Helpful Report

Posted 9 months ago

Dear Robert, Thank you for your review. I’m really glad to hear you were pleased with the hampers overall, though I’m sorry one arrived later than expected. I also appreciate you highlighting the first-order offer. The 10% discount applies to the first item in the basket, and I understand how this could feel misleading if that wasn’t clear at checkout. Your feedback is genuinely helpful, and we’ll be reviewing how this is communicated to make it clearer for customers placing multi-item orders. Thank you for taking the time to share your experience and for choosing us. Warm regards, Team hampers.com

Posted 9 months ago

“Excellent delivery on time!”

Helpful Report

Posted 9 months ago

Dear Gayan, Thank you for your wonderful review. We’re thrilled the delivery was on time and that you had a great experience. If you need anything else, we’re here to help. Warm regards, Team hampers.com

Posted 9 months ago

“Ordered from France , exceptionnelle service, on time ,friendly. Hamper beautifully presented. Of course they opened it immédiately and loved it.”

Helpful Report

Posted 9 months ago

Dear Anne, Thank you for your wonderful review. We’re thrilled you enjoyed the on-time delivery, the presentation, and that the recipient opened and loved the hamper. If you ever need another gift, we’re here to help. Warm regards, Team hampers.com

Posted 9 months ago

“I live in the US, but my brother lives in the UK. I really wanted to give him a nice gift, since he’s celebrating a milestone birthday and I can’t celebrate with him. I went online, found Hampers.com and ordered the Gentleman’s Tea Beer hamper. It was SO easy to place my order and they delivered it in two days! The shippers kept me informed every step of the way and my brother loved his gift. Thank you so much for making my brother’s day!”

Helpful Report

Posted 9 months ago

Dear SusanD, Thank you for your kind review. We’re thrilled the order was easy, delivery was quick, and your brother loved the gift. If you need anything else, we’re here to help. Warm regards, Team hampers.com

Posted 9 months ago

“Placing order on line was simple, reasonable pricing and delivery service excellent.”

Helpful Report

Posted 9 months ago

Dear Clay, Thank you for your kind review. We’re glad the online order was simple, pricing reasonable, and delivery service excellent. If you need anything else, we’re here to help. Warm regards, Team hampers.com

Posted 9 months ago

“The on line purchase was hassle free, price affordable and delivery was in adequate time”

Helpful Report

Posted 9 months ago

Dear Clay, Thank you for your kind review. We’re glad the online purchase was hassle-free, affordable, and delivery arrived in good time. If you need anything else, we’re here to help. Warm regards, Team hampers.com

Posted 9 months ago

“A M A Z I N G. Corinna your work was great you really helped me out when I thought there was no time left for me! You saved my Christmas, polite, respectful, understanding and a quick worker! God bless and have a lovely Christmas”

Helpful Report

Posted 9 months ago

Dear Corinna, Thank you for your amazing feedback. We’re thrilled we could help and save your Christmas. If there’s anything else you need, we’re here for you. Warm regards, Team hampers.com

Posted 9 months ago

“Sending the hamper to a family member you don't get to see very often. Getting the chance to say we love them.”

Helpful Report

Posted 9 months ago

Dear Rupa, Thank you for sharing your lovely message. We’re thrilled that the hamper helped you express your love to a family member you don’t get to see often. If there’s anything else we can do to help you share more special moments, just let us know. Warm regards, Team hampers.com

Posted 9 months ago

hampers.com is rated 4.8 based on 31,075 reviews