hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,075 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every year my family enjoy a hamper from your company for special occasions. They always report satisfaction for your high quality products. I have found a consistent pattern of reliable delivery and care taken in ensuring that the hamper reaches the destination in good condition.”

Helpful Report

Posted 9 months ago

Dear Lynne, Thank you so much for your wonderful review. We’re thrilled to hear that your family enjoys our hampers year after year and that you’re satisfied with the quality and reliability of our delivery. We’ll be sure to pass your kind words on to our team, and we truly appreciate your continued support. Kind regards, Team hampers.com

Posted 9 months ago

“First hamper paid extra for specified delivery date but this was not complied with and delivered 8 days before request. No refund offered. Wanted to order second hamper for delivery to Isle of Man. Website indicates company delivers there. Tried to order but postcode not accepted. Only when phoning to find out what is wrong was I told company no longer deliver to IOM but have not updated website. Great inconvenience caused. Totally unreliable service.”

Helpful Report

Posted 9 months ago

Dear David, Thank you for your review. I’m very sorry for the difficulties you experienced. A paid-for, specified delivery date should be met, and I understand how frustrating it must have been to receive the hamper earlier than planned. I also sincerely apologise for the confusion surrounding delivery to the Isle of Man. The postcode checker and website information should have reflected the correct availability, and I appreciate the inconvenience this caused. Your feedback is being reviewed internally so we can address these points and improve the experience for our customers. Thank you for bringing this to our attention. Kindest regards, Team hampers.com

Posted 9 months ago

“I had a fantastic experience with Hampers.com. An issue arose after I changed my order, but it was resolved quickly and efficiently. Corinna was extremely helpful, communicated clearly throughout, and made the whole process smooth and stress-free. I really appreciate the excellent customer service, and wouldn’t hesitate to use Hampers.com again. Highly recommended!”

Helpful Report

Posted 9 months ago

Dear Ian, Thank you so much for your lovely review. I’m really pleased to hear you had such a positive experience with us, even after an issue arose with your order. It’s great to know everything was resolved quickly and clearly for you. I’ll be sure to pass your kind words on to Corinna - she’ll be delighted to hear she helped make the process smooth and stress-free. We truly appreciate your recommendation and look forward to welcoming you back again. Kindest regards, Team hampers.com

Posted 9 months ago

“Always delivered on time! This is our 3rd or 4th year of this service! Excellent!!!”

Helpful Report

Posted 9 months ago

Dear Caroline, Thank you for your wonderful 5/5 review. We’re delighted to hear the hamper service has been reliable for 3–4 years and that you’re pleased with the on-time deliveries. If there’s anything else you’d like, we’re here to help. Kind regards, Team hampers.com

Posted 9 months ago

“Excellent Service and lovely gift, Delivered before time, Fantastic company.”

Helpful Report

Posted 9 months ago

Dear Brenda, Thank you for your wonderful 5/5 review. We’re delighted you found the service excellent, the gift lovely, and that it was delivered before time. If there’s anything else you’d like, we’re here to help. Kind regards, Team hampers.com

Posted 9 months ago

“I placed my order before the cut off time specifically because your website promised next day delivery. It has now been over six days and my order still hasn’t been dispatched. Please cancel my order as soon as possible.”

Helpful Report

Posted 9 months ago

Dear Olajumoke, I’m very sorry to hear your order hasn’t been dispatched, especially after you ordered before the cut-off time for next-day delivery. I completely understand how disappointing and frustrating this must be. A member of our customer care team will be in touch to look into this for you as soon as possible. Kindest regards, Team hampers.com

Posted 9 months ago

“Excellent Service as usual”

Helpful Report

Posted 9 months ago

Dear Jayne, Thank you for your wonderful 5/5 review. We’re delighted to hear you’re enjoying the excellent service as usual. If there’s anything else you’d like, we’re here to help. Kind regards, Team hampers.com

Posted 9 months ago

“I do not but many goods on line as I’m not very well informed as hoe to use the system . It seemed that I was successful in ordering a present for my sister but it appears two hampers we sent , one to my sister and one to me , I tried to explain only one was required I have as yet not heard from my sister and no one has tried to deliver one to me ?! Perhaps my earlier comments to you have been acted on and no doubt time will tell? Kind regards Mrs. M Garnham”

Helpful Report

Posted 9 months ago

Dear Mrs Garnham, Thank you for getting in touch and explaining what happened. I’m sorry for the confusion with your order and for the worry it has caused. I understand how frustrating this must feel, especially when you were only trying to send one gift to your sister. I can assure you that only one hamper was sent. A member of our customer care team will be in touch. Kindest regards, Team hampers.com

Posted 9 months ago

“I have received the Classic hamper for Christmas from my daughter. I am absolutely delighted with this wonderful gift. The items are displayed on straw in an open basket full of excellent quality treats.”

Helpful Report

Posted 9 months ago

Dear Linda, Thank you for your wonderful review. We’re delighted to hear you’re absolutely delighted with the Classic hamper and that the presentation in straw in an open basket with quality treats hit the mark for Christmas. If there’s anything else you’d like, we’re here to help. Kind regards, Team hampers.com

Posted 9 months ago

“Immediate service. This was excellent”

Helpful Report

Posted 9 months ago

Dear Janet, Thank you for your kind words. We’re thrilled to hear the service was immediate and excellent. If there’s anything else you need, we’re here to help. Kind regards, Team hampers.com

Posted 9 months ago

“i oder and paid for 2 presents but receved just one. looking forward hearing what happen.”

Helpful Report

Posted 9 months ago

Dear Svetlana, Thank you for your review. I can see you’ve also sent us an email about this, and a Customer Care advisor will be in touch to look into the missing item and help put this right. Kindest regards, Team hampers.com

Posted 9 months ago

“Hi a very efficient service, my parcel is delivered. Not opened yet as it is a christmas gift. Excellent so far....thank you”

Helpful Report

Posted 9 months ago

Dear Mrs Williams, Thank you for your kind words. We’re delighted to hear the service was efficient and that your parcel has been delivered. If you need any assistance or have questions about the gift, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 9 months ago

“I got 4 hampers. 3 for the teachers of my kids and one for grandad. Got them on offer end of October. They look really posh and I'm really happy. delivery was fine”

Helpful Report

Posted 9 months ago

Dear Fjorela, Thank you for your wonderful review. We’re delighted to hear the hampers looked posh and that you were happy with the offers and delivery. If there’s anything else we can assist with, just let us know. Kind regards, Team hampers.com

Posted 9 months ago

“The hamper was amazing 😍 I bought it for my boyfriend and his kids. My boyfriend loves it and that made me very happy. Thank you for editing the address and following I instructions. Thank you very much for an amazing hamper ❤️”

Helpful Report

Posted 9 months ago

Dear Tatziana, Thank you for your wonderful 5-star feedback. We’re so glad the hamper was amazing, that it brought happiness to you and your boyfriend, and that we could help with editing the address and following your instructions. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 9 months ago

“The recipients loved the cheese hamper and the delivery was done ahead of time”

Helpful Report

Posted 9 months ago

Dear James, Thank you for your wonderful review. We’re thrilled the recipients loved the cheese hamper and that the delivery arrived ahead of time. If there’s anything else we can assist with, just let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Customer using your services for over 5 years: Very unhappy with the Evri couriers that were used. Did not ring door bell, receipent was home all day. left hamper in rain on doorstep and was not found for 2 days. Raining both days and hamper was sodden. Regards Christine Moore”

Helpful Report

Posted 9 months ago

Dear Christine, Thank you for your review, and for choosing us over the past five years. I’m very sorry for the way your delivery was handled - this isn’t the standard of service we expect from our courier partners, and I sincerely apologise. A member of our Customer Care team will be in contact to support you, and we will also be raising this internally to ensure it is addressed. Kindest regards, Team hampers.com

Posted 9 months ago

“So pleased with your products and service, thank you. My friend was happily surprised!”

Helpful Report

Posted 9 months ago

Dear Maribeth, Thank you for your wonderful review. We’re thrilled to hear you’re pleased with our products and service, and that your friend was surprised in a good way. If there’s anything else we can assist with, just let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Would definitely recommend your company. All went smooth. Especially given the fact that the order was placed from the States.”

Helpful Report

Posted 9 months ago

Dear Irene, Thank you for your wonderful review. We're delighted to hear that everything went smoothly and that ordering from the States was convenient for you. If there’s anything else we can assist with, just let us know. Kind regards, Team hampers.com

Posted 9 months ago

“Bought 3 x hampers for business customers: the Festive Favourites Santa Sack Hamper, Christmas Cracker Hamper and also the Hawkstone Luxury Beer Hamper. The first 2 seemed ok value for money for what was included given you expect a bit of a mark up when buying a hampers such as these, however the Hawkstone Beer Hamper literally only has 4 x beers included, 2 packs of crisps, 1 pack of nuts and a jar of olives. While I respect I should have looked more carefully at what is included, this seems an extortianate cost (£46) for what is included in the hamper. Delivery was super quick though.”

Helpful Report

Posted 9 months ago

Dear Jon, Thank you for your review. I’m glad to hear the delivery was quick and that two of the hampers felt good value for your business gifts. I’m sorry to hear the Hawkstone Beer Hamper didn’t meet your expectations - we select good-quality, artisan food and drink items for our hampers, and each one is hand-packed to create a complete gift experience, but I appreciate your honest feedback on the contents and value perception for this particular hamper. Thank you for choosing us for your corporate gifting, and for taking the time to share your thoughts - it really does help us review and improve our range. Kindest regards, Team hampers.com

Posted 9 months ago

“Bought for all our employees at work who were highly delighted with them. All hampers were delivered super fast, They arrived within two days of ordering and are just what the photos showed. Great price, nice goods.”

Helpful Report

Posted 9 months ago

Dear Claire, Thank you for your wonderful review. We're delighted to hear that the hampers were delivered quickly, matched the photos, and that they offer good value for your team. If there's anything else we can arrange for your workplace, we're here to help. Kind regards, Team hampers.com

Posted 9 months ago

hampers.com is rated 4.8 based on 31,075 reviews