hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,904 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My brother and his wife were very pleased with their cream tea hamper from yourselves. This is the first time I have ordered from you I have given four stars rather than five because of the delivery from Evri. The hamper was delivered but it was left outside in the rain as my brother was out. It was not signed for as Evri told you it was - just so you know for reference.”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you so much for your wonderful four-star review of hampers.com! We greatly appreciate your feedback and are thrilled to hear that your brother and his wife were delighted with their cream tea hamper. We’re glad that we could be a part of their special moment. We are sorry to hear about the delivery issue with Evri. We strive for a seamless delivery experience, and your feedback is invaluable in helping us improve our services. We will definitely take note of this incident and work closely with Evri to ensure such situations are avoided in the future. We will reach out to you directly for a resolution. Thank you once again for choosing hampers.com, and we hope to serve you and your loved ones in the future with a five-star experience! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“The hamper has not been delivered to 53 Rown Croft ,it was meant to be delivered on the 15/08/2024, I rang mum up after receiving a notification email from yourselves today that it has been delivered but she has not received it😡😡😡 Can you check with the delivery driver as to where he left it,she is 90 years.”

Helpful Report

Posted 1 year ago

Dear Ivy, Thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience with hampers.com. We truly appreciate your effort in letting us know about the issues you faced. First and foremost, please accept our sincere apologies for the inconvenience caused by the non-delivery of your hamper to 53 Rown Croft on the expected date, August 15, 2024. We understand how disappointing and frustrating it must be for both you and your elderly mother to receive a delivery notification without actually receiving the hamper. This is certainly not the level of service we strive to provide. To rectify this situation, we will immediately investigate the matter and personally reach out to the delivery driver to determine the whereabouts of your hamper. We understand the importance of timely and accurate delivery, especially considering your mother's age. Once again, we deeply apologize for the inconvenience caused and assure you that we are taking immediate action to rectify the situation. We are committed to providing a seamless and satisfactory experience for all our customers, including you and your mother. Thank you for your understanding, Ivy. We look forward to resolving this matter promptly and to regain your trust in our services. Kind regards Naomi [Customer Care]

Posted 1 year ago

“Mum was absolutely chuffed with her lovely hamper! Can't say enough about Hampers.com. we order regularly from Canada 🇨🇦 and they're the absolute best!!”

Helpful Report

Posted 1 year ago

“I recently attempted to send a birthday hamper to my daughter, but was unable to complete the order when I could not proceed past secure payment. As I couldn't perceive a method of contacting the company (phone, e-mail), I resorted to writing a review setting out my little problem. Allowing for a 9 hour time difference, the response was immediate. The problem was sorted in less the 36 hours, and my daughter received her hamper on time on the right day Sept.7th. Well done to all concerned, with special thanks to Steve Enevoldsen.”

Helpful Report

Posted 1 year ago

Dear Rod, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your loyalty as a customer. We wanted to take a moment to express our sincere gratitude for your kind words and for bringing the payment issue to our attention. We apologise for the inconvenience you faced while attempting to send a birthday hamper to your daughter. We are glad you wrote a review, allowing us to address the situation swiftly. Steve is an invaluable member of our team, and it brings us great joy to know that his exceptional service left a lasting impression on you and resolved your query. We can't thank you enough for your patience and understanding throughout this process. Your feedback helps us improve our service, and we are grateful for the opportunity to rectify any issues you encountered. We look forward to welcoming you again in the future and ensuring that every order exceeds your expectations. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Great service from start to delivery. Good updates, speedy delivery and excellent products sent as a gift. Thank you”

Helpful Report

Posted 1 year ago

Dear Rebecca, Thank you so much for your wonderful 5-star rating of hampers.com! We greatly appreciate your feedback and support. We are thrilled to hear that you had a great experience with us, from start to delivery. Our team works diligently to provide excellent service and it's delightful to know that we met your expectations. We understand the importance of keeping you informed, so we make sure to provide regular updates. Additionally, we strive to deliver your order as quickly as possible, ensuring a speedy delivery. Moreover, we are delighted that the products you ordered were well-received as a gift. We take pride in curating high-quality products to ensure our customers receive nothing but the best. Once again, thank you for your kind words and for choosing hampers.com. We look forward to serving you again in the future! Best regards, Naomi [Customer Care]

Posted 1 year ago

“Contents of the hamper were good (as described on website) and packaging was smart. Delivered on time, but Evri simply dumped it on the doorstep in torrential rain. 2 hours later it was soaked through including the product inside and no longer very suitable to present as a gift.”

Helpful Report

Posted 1 year ago

Dear James, Thank you so much for taking the time to provide us with your feedback on hampers.com. We truly appreciate your kind words regarding the contents of the hamper and the smart packaging. It's wonderful to hear that the delivery was on time as well. However, we are truly sorry to hear about the unfortunate incident with Evri dumping the hamper on your doorstep in the torrential rain. We understand how this must have affected the product inside, making it unsuitable as a gift. Please accept our sincerest apologies for any inconvenience caused. We truly value your opinion and would like to make things right. We will reach out directly to offer a resolution to make up for what has happened. Once again, thank you for bringing this matter to our attention. We are committed to providing the best customer experience possible and your feedback helps us achieve that goal. Kind regards, Naomi [Customer Care]

Posted 1 year ago

“My son really enjoyed his hamper, everything was of top quality...keep up the good work...Lesego in South Africa 🇿🇦”

Helpful Report

Posted 1 year ago

Dear Lesego, Thank you so much for your outstanding 5-star rating! We greatly appreciate your loyalty as a customer of hampers.com. Your satisfaction is our top priority, so we are thrilled to hear that your son thoroughly enjoyed his hamper and found everything to be of top quality. It's wonderful customers like you that motivate us to keep up the good work. Thank you once again for your continuous support, Lesego! We truly value your kind words. Best regards, Naomi [Customer Care]

Posted 1 year ago

“We purchased this for our friends in the UK (we are in the US) who just got engaged. It was super easy to purchase, shipping was great and price was super reasonable for how great the product was!”

Helpful Report

Posted 1 year ago

Dear valued Customer, Thank you so much for your excellent 5-star rating and for taking the time to share your experience with us here at hampers.com. We are thrilled to hear that you found purchasing our product for your friends in the UK to be super easy. At hampers.com, we strive to provide a seamless and convenient shopping experience for our customers, no matter where they are in the world. We are delighted to know that the shipping process went smoothly for you and that you were satisfied with the price of our hamper. We believe in offering high-quality products at a reasonable cost, and your kind words reaffirm that we're on the right track! Thank you once again for your support and kind feedback. We look forward to serving you and your gifting needs in the future. Congratulations to your friends on their engagement! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Lovely hamper that had everything drink flowers and other goodies well worth the money”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fantastic 5-star rating of hampers.com! We greatly appreciate your support and loyalty. It's truly wonderful to hear that our hamper exceeded your expectations and had everything you desired, including drinks, flowers, and other delightful goodies. Your kind words reaffirm our commitment to delivering high-quality products that are always worth the investment. We are grateful to have you as our valued customer, and we look forward to continuing to provide you with exceptional hampers that bring joy and delight. Once again, thank you for your continuous support and for taking the time to share your positive experience. If you have any further inquiries or need assistance in the future, please do not hesitate to contact our dedicated customer service team. Warmest regards, Naomi [Customer Care]

Posted 1 year ago

“I bought the Garden Tea Break Hamper as a gift for a hospital fundraising raffle, no booze allowed so chose this one for its all round appeal and would look good on the table. The hospital ward were delighted. It was delivered on time and in good condition.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for taking the time to leave us a fantastic 5-star rating for hampers.com. We truly appreciate your support and loyalty as a customer. We are thrilled to hear that our Garden Tea Break Hamper met your expectations and made a wonderful gift for the hospital fundraising raffle. We understand the importance of selecting a hamper that appeals to everyone, especially when alcohol restrictions apply. Your thoughtful choice and attention to detail are commendable. It brings us joy to know that the hospital ward was delighted with the hamper. We always strive to deliver satisfaction, and your positive feedback reassures us that we are on the right track. Thank you again for your kind words and for choosing hampers.com as your go-to gift provider. We look forward to serving you again in the future. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Gorgeous hampers! I ordered 2 for my daughter’s birthday and they make lovely gifts. Unfortunately one of the boxes arrived damaged due to courier error but I was sent a replacement box to transfer my items into the next day. Excellent customer service and I will definitely be buying from them again. Thank you!”

Helpful Report

Posted 1 year ago

Dear valued Customer, Thank you so much for your wonderful five-star rating of hampers.com! We are absolutely thrilled to hear that you enjoyed our gorgeous hampers and found them to be lovely gifts for your daughter's birthday. We apologize for the inconvenience caused by the damaged box due to a courier error. However, we are pleased that our customer service team promptly resolved the issue by sending you a replacement box for transferring your items. It is our top priority to ensure that our customers receive exceptional service, and we are glad we were able to assist you in a timely manner. We truly appreciate your kind words about our excellent customer service. Rest assured, we will continue to strive to meet and exceed your expectations. We can't wait to have the pleasure of serving you again in the future! Once again, thank you for choosing hampers.com! Best regards, Naomi [Customer Care]

Posted 1 year ago

“My only complaint is that there was no more choice for beer hampers. The person I was buying for doesnt drink wine or champagne and the choice was very limited”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for giving hampers.com a fantastic 5-star rating! We truly appreciate your loyalty and support. We also appreciate your valuable feedback regarding the beer hamper selection. We apologize for any inconvenience caused by the limited choices available. We constantly strive to improve our offerings, and your feedback will certainly help us in expanding our range of beer hampers for customers like you. Once again, thank you for your continued support. If you have any further suggestions or requests, please feel free to reach out to our customer service team. We are always here to assist you. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“We like to send these hampers ofr birthdays to family. They are always thrilled to receive them. The food is fresh and there is much variety. Thank you!”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your kind words and for awarding us a 5-star rating for your experience with hampers.com. We are thrilled to hear that you enjoy sending our hampers to your family for birthdays, and even more delighted to know that they are always thrilled to receive them. We take great pride in sourcing fresh and diverse food items for our hampers, ensuring that each recipient receives a delightful surprise. We are grateful for your loyalty as a customer and appreciate your ongoing support. Once again, thank you for taking the time to share your positive feedback. We look forward to continuing to serve you and providing you with many more enjoyable gifting experiences. Thank you! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“It was excellent service thank you .”

Helpful Report

Posted 1 year ago

Dear Sima, Thank you for your outstanding 5-star rating of hampers.com! We truly appreciate your support and feedback. It was excellent service, and we are delighted that you were satisfied with your experience. Once again, thank you for choosing hampers.com. We look forward to serving you again in the future! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“I paid for named day delivery (I e. 3rd September) & it was delivered on 4th September !!”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for taking the time to share your experience with us here at hampers.com. We truly appreciate your feedback and would like to extend our apologies for the inconvenience caused by the delayed delivery of your order. We understand how important it is for our customers to receive their packages on time, especially when they have specifically chosen a named day delivery option. We apologize for not meeting your expectations in this regard. To improve our services, we would love to hear more from you. We will contact you directly to have this resolved for you. Once again, thank you for bringing this matter to our attention. We value your feedback and are committed to providing a better experience for all our valued customers. Kind regards, Naomi [Customer Care]

Posted 1 year ago

“Very happy with it, well presented and very good quality many thanks”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your support and are thrilled to hear that you are very happy with your purchase. We take great pride in ensuring that our hampers are well presented and of the highest quality, so your kind words mean a lot to us. Once again, thank you for choosing hampers.com. If you ever need anything else, please don't hesitate to reach out. Many thanks! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Very pleased with the whole experience, even contact with the office was a positive experience. The hamper arrived on time, recipient was well pleased. Was difficult to deciding which hamper to send to someone on a diet but the cheese and accompaniments was a good choice...no sugar! Will deffinately use you again”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with hampers.com. We're delighted to know that you were pleased with the entire experience, including your contact with our office. Customer satisfaction is our top priority, and we're glad we could meet your expectations. We're also glad to hear that the hamper arrived on time and that the recipient was pleased. We understand that choosing a hamper that suits someone on a diet can be challenging, but we're happy that our cheese and accompaniments hamper was a good choice with no sugar. Thank you for your kind words and for mentioning that you will definitely use our services again. We can't wait to assist you in the future and provide you with another exceptional experience! Once again, thank you for choosing hampers.com and for your wonderful review. We truly value your support. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“The wife absolutely loved her chocolate gift hamper. Well done. & thank you.”

Helpful Report

Posted 1 year ago

Dear Graham, Thank you so much for your glowing 5-star review of hampers.com! We are thrilled to hear that you and your wife loved the chocolate gift hamper. The wife absolutely loved her chocolate gift hamper. It warms our hearts to know that we could deliver such joy and satisfaction. We also wanted to take this opportunity to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and it inspires us to consistently provide the best quality products and service. Once again, thank you for your kind words and wonderful review. We truly appreciate your feedback. If there is anything else we can assist you with, please don't hesitate to reach out. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“I'm in south Africa and my son is in UK...I'm so impressed with your service and products, they are of high quality...my son really loved his last hamper that I sent him...keep up the good work...I give u 10 🌟 stars”

Helpful Report

Posted 1 year ago

Dear Lesego, Thank you so much for your outstanding 5-star rating of hampers.com! We greatly appreciate your support as a customer. We are thrilled to hear that you are impressed with our service and products. It brings us immense joy to know that we were able to help bridge the distance between you and your son in the UK. We take great pride in ensuring that our hampers are of the highest quality, and we're delighted that your son loved the last hamper you sent him. Your kind words are truly motivating for our team, and we promise to continue striving for excellence. Thank you, for your unwavering support and for awarding us with 10 shining stars! Kindest regards, Nicole (Customer Care Manager)

Posted 1 year ago

“great service with excellent products delivery was spot on and veryy well received by my friend whos birthday it was great idea for a present sat at a reasonable price”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear you had a positive experience with hampers.com. We are delighted that our great service and excellent products met your expectations. It's wonderful to hear that the delivery was spot on and that your friend loved their birthday gift. We strive to provide unique and thoughtful presents at a reasonable price, so we're glad to know we hit the mark. Once again, we thank you for your kind words and for choosing hampers.com. We look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,904 reviews