hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,118 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought the service was fast and efficient and I am happy that I got value for my money. It was for a birthday present and the recipient is very happy with their present.”

Helpful Report

Posted 1 year ago

Dear Richard, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our service fast and efficient, and that you felt you received great value for your money. It’s wonderful to know the birthday recipient was very happy with their present! We truly appreciate your feedback and can’t wait to help you celebrate more special moments in the future! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Great choice easy to navigate site have used many times never disappointed”

Helpful Report

Posted 1 year ago

Dear Pat, Thank you for your fantastic 5-star review! We’re so glad to hear that you find our site easy to navigate and that we’ve consistently met your expectations. Your loyalty means a lot to us, and it’s wonderful to have you as a returning customer! We can’t wait to assist you again in the future! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Such a great way to treat my family. Loads of choice and there's usually some good discounts too. My family always love receiving these hampers. Tasty and good quality.”

Helpful Report

Posted 1 year ago

Dear L, Thank you for your amazing 5-star review! We’re thrilled to hear that our hampers are a great way to treat your family, and it’s fantastic to know they always love receiving them. We take pride in our wide selection and quality, and we’re glad you’re finding some great discounts too! We truly appreciate your support and can’t wait to help you create more memorable moments with our hampers in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Sent your hamper to our Son and daughter in law and they said it was absolutely wonderful, many, many thanks will definitely buy from you again”

Helpful Report

Posted 1 year ago

Dear Kayt, Thank you for your wonderful 5-star review! We’re absolutely delighted to hear that your son and daughter-in-law found the hamper to be absolutely wonderful. Your kind words truly mean the world to us, and we’re thrilled that you plan to shop with us again! We appreciate your support and can’t wait to serve you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“absolute amazing service”

Helpful Report

Posted 1 year ago

Dear Robert, Thank you for your amazing 5-star review! We’re thrilled to hear that you found our service to be absolute amazing. It’s always our goal to provide a fantastic experience for our customers, and your feedback truly motivates us to keep doing what we love. We appreciate your support and can’t wait to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“My friend loved her hamper, and it was delivered very quickly! Pleased with Mt purchase.”

Helpful Report

Posted 1 year ago

Dear Ada, Thank you for your fantastic 5-star review! We're delighted to hear that your friend loved her hamper and that the delivery was speedy. It’s our aim to ensure a satisfying experience from start to finish, and we’re thrilled that you’re pleased with your purchase. We appreciate your support and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Despite an initial hiccup with the order the issue was resolved at great pace by hampers.com and I cannot fault the attention given to rectifying the slight error. The delivery was fast and on tome and I was kept informed at all stages of the process. Contents of hamper could not be better. Will be sure to use this service again in the future. One happy customer !”

Helpful Report

Posted 1 year ago

Dear Heather, Thank you for your wonderful 5-star review! We’re so pleased to hear that any initial hiccup was resolved swiftly and that you appreciated the attention given to rectifying the situation. It’s fantastic to know that you were kept informed throughout the process and that the hamper contents exceeded your expectations. Your satisfaction means a lot to us, and we can't wait to serve you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“The hamper preparation and dispatch were efficient and I received regular updates on its delivery progress.”

Helpful Report

Posted 1 year ago

Dear Olena, Thank you for your excellent 5-star review! We're delighted to hear that you found our hamper preparation and dispatch to be efficient, and that you appreciated the regular updates on your delivery progress. It’s our goal to keep our customers informed every step of the way, and we're thrilled to know it made your experience better. Your support means a lot to us, and we look forward to assisting you with more hampers in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“The hamper was just as descroibed and arrived safely and on time.”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you for your wonderful 5-star review! We're so glad to hear that your hamper arrived safely and right on time, just as described. It’s our commitment to deliver a seamless experience, and we’re thrilled that we met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great selection of hampers user friendly site have used on many occasions and never had a bad experience”

Helpful Report

Posted 1 year ago

Dear Pat, Thank you so much for your amazing 5-star review! We're thrilled to hear that you love our selection of hampers and find our site user-friendly. It’s fantastic to know that you've had a great experience with us on multiple occasions! Your kind words mean a lot to our team, and we can’t wait to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Your choice of hampers is superb.This one was ideal for my son,who really was impressed.Buying was easy,and your delivery was excellent,I am very grateful,thank you.🤗”

Helpful Report

Posted 1 year ago

Dear Patricia, Thank you so much for your glowing 5-star review! We're thrilled to hear that you found the perfect hamper for your son and that he was impressed. It’s our goal to make the buying experience as seamless as possible, so we're delighted that you found it so easy. Your kind words about our delivery service mean a lot to us, and we truly appreciate your gratitude. We look forward to helping you with more wonderful hampers in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Fantastic hamper great boys night in. Quality ingredients and tasty beers”

Helpful Report

Posted 1 year ago

Dear Heather, Thank you for your 3-star review! We're glad to hear you liked the products but are truly sorry to learn about the issue with the crisp packet. We understand how disappointing it must have been to receive stale items. Your feedback is invaluable to us, and we’re looking into this matter to ensure it doesn’t happen again. A member of our customer service team will reach out to you to discuss your concerns. We hope to improve your experience in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great gift sent quickly”

Helpful Report

Posted 1 year ago

Dear Karim, Thank you for your wonderful 5-star review! We're so pleased to hear that your gift was sent quickly and met your expectations. Delivering joy in a timely manner is what we strive for! We appreciate your support and look forward to helping you with more great gifts in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“I was very impressed by the speed with which the order was processed. As it was an international order from South Africa to my grandson in UK it was important that it reached him quickly . His address was tricky but identified on your excellent system . Communication from you was constant , keeping me aware of the progress of the order. Especially as a previous order ( not you) did not work - it was a relief to find such an efficient service.”

Helpful Report

Posted 1 year ago

Dear Dorothy, Thank you for your fantastic 5-star review! We're delighted to hear that your order was processed swiftly and reached your grandson in the UK without a hitch. It's wonderful that our system could handle the tricky address with ease! We pride ourselves on keeping our customers updated, so it’s gratifying to know that our communication made you feel supported throughout the process. Your relief from your previous experience truly resonates with us, and we’re so pleased that we could provide you with a reliable service. We look forward to assisting you again for more special deliveries in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Reipient delighted with the hamper. It made a nice offering instead of flowers for a sad occasion - a little bit of comfort in a box!”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you for your heartfelt 5-star review! We're so glad to hear that the hamper brought a bit of comfort during such a sad occasion. It's wonderful to know that it served as a thoughtful alternative to flowers and was well-received by the recipient. Your kind words inspire us to continue creating meaningful gifts that offer a little joy in challenging times. We look forward to helping you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Delivery of hamper was slow”

Helpful Report

Posted 1 year ago

Dear Marilyn, Thank you for your 3-star review! We appreciate your feedback regarding the delivery time of your hamper. We strive to ensure all deliveries are timely, and I'm sorry to hear we didn't meet your expectations this time. Your concerns are important to us, and we'll be looking into ways to improve our delivery process. A member of our customer service team will be in touch to discuss further with you. We hope to provide you with a more seamless experience in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Used hampers.com to send a 40th birthday present for my sister. Was impressed with the selection, ease of purchase and she loved the hamper. Would use again.”

Helpful Report

Posted 1 year ago

Dear Lorna, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our selection impressive and that your sister loved her birthday hamper. It’s always rewarding to know we’ve contributed to such special celebrations! We look forward to serving you again in the future for more memorable gifting experiences. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“I am super impressed with the communication and updates provided when an order is placed. This is my second delivery and it made the recipient sooo happy. The quality of contents were very good. Customer service is fabulous. I accidentally selected the wrong delivery date and asked, by email, if it could be bought forward. Hampers went above and beyond to then get my order delivered ASAP. I highly recommend.”

Helpful Report

Posted 1 year ago

Dear Jallay, Thank you so much for your amazing 5-star review! We’re overjoyed to hear that our communication and updates enhanced your shopping experience. It’s truly heartwarming to know that the recipient was so happy with their gift, and that you were pleased with the quality of the contents. We're also glad to hear about your positive experience with our customer service team! Going above and beyond to assist you is what we strive for, and your recommendation means the world to us. We look forward to helping you create more joyful moments in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“We ordered a hamper but it was not delivered on time, it may have been the couriers fault but not recieving any updates or tracking information led to a lot of stress. It was finally delivered but trying to contact Hampers.Com was not easy.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your 3-star review! We truly appreciate your feedback regarding the delivery experience. I'm sorry to hear about the delays and the lack of updates; we understand how stressful that can be. We're continuously working to improve our communication and delivery processes, and your comments will be taken into consideration as we strive to do better. A member of our customer service team is also looking into your concerns and will reach out to you to discuss further. Thank you for your understanding, and we hope to serve you with a more positive experience in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“The dates were complicated and the address was not central, but it took longer than I expected. But well, they liked it, which is what matters in the end. I will order again!”

Helpful Report

Posted 1 year ago

Dear Janaína, Thank you for your thoughtful 4-star review! We're glad to hear that the recipients enjoyed the hamper, which is what truly matters. We understand that timing and location can sometimes be tricky, and we appreciate you bringing it to our attention. Your support means a lot to us, and we’re excited to assist you again for your next order! Warm regards, Naomi (Customer Care)

Posted 1 year ago

hampers.com is rated 4.8 based on 31,118 reviews