hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,983 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought the hamper for our son's birthday. There were so many hampers to choose from and then we chose the red wine and vegan treats one. Our son is very lactose intolerant and absolutely loved the hamper ! He said he loved his box of yumminess :-) Perfect !”

Helpful Report

Posted 1 year ago

Dear Sandra, Thank you for your amazing 5-star review! We’re so pleased to hear that your son enjoyed the red wine and vegan treats hamper. It’s great to know we could provide a delightful option for his special day, and we truly appreciate your kind words. We can’t wait to serve you again for future celebrations! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Good selection of hampers and excellent service- from responding to questions to delivery and satisfaction with oriduct”

Helpful Report

Posted 1 year ago

Dear John, Thank you for your fantastic 5-star review! We're delighted to hear that you appreciate our good selection of hampers and the excellent service you received. 🌟 Your satisfaction is our top priority, and it’s wonderful to know that we could meet your expectations. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Always great service and quilty hampers”

Helpful Report

Posted 1 year ago

Dear Simon, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you consistently enjoy our great service and quality hampers. 🌟 Your support means a lot to us, and we’re excited to continue providing you with the best experience possible. Looking forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Easy website to purchase from”

Helpful Report

Posted 1 year ago

Dear Althea, Thank you so much for your wonderful 4-star review! We're thrilled to hear that you found our website easy to navigate while making your purchase. 🌟 Your feedback is greatly appreciated, and we’re here to ensure your experience with us is seamless every time. We look forward to welcoming you back to hampers.com soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Very nice hamper. Good dates on all products. Looks nice.”

Helpful Report

Posted 1 year ago

Dear Rudite, Thank you for your lovely 5-star review! We're so pleased to hear that you found the hamper to be very nice and that all the product dates are good. 🌟 Your kind words mean a lot to us, and we can’t wait to have the pleasure of serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“It was just in time. Thank you.”

Helpful Report

Posted 1 year ago

Dear Mariann, Thank you so much for your lovely 5-star review! We're delighted to hear that your order arrived just in time. ⏰ Your feedback is incredibly valuable to us, and we look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“The hamper arrived very quickly after placing the order and the contents appear to be a good selection of quality items. The hamper was a Xmas gift so I can't comment in detail on the contents. The one aspect I didn't like was that the price 'mysteriously' went up by approx.£5 between 16th Dec. when I first perused your website and 18th Dec. when I placed the order - this suggests sharp practice. (I was not able to order on the 16th because I needed to confirm the delivery address.) Other than that, very happy with the hamper and the service, thank you.”

Helpful Report

Posted 1 year ago

Dear Denis, Thank you for taking the time to share your thoughts and for your 4-star review! We're delighted to hear that the hamper arrived quickly and that you found the contents to be a good selection of quality items. 🎁 We appreciate your feedback regarding the price change and understand your concerns. Prices can fluctuate due to various factors, but we strive to maintain transparency and fairness in our pricing. Your input is valuable to us and will be taken into consideration. We're glad that, overall, you’re happy with your experience, and we hope the recipient enjoys the hamper! We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Would advise potential customers to check all food items weights & measures before purchasing. 'In-laws' hamper would have suited a pixie!”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for bringing your concerns to our attention. I’m truly sorry to hear that the 'In-laws' hamper did not meet your expectations, and I understand how disappointing it can be when the size doesn't match the occasion. We appreciate your feedback about checking the weights and measures of our items, and I want to assure you that your comments are valuable. We strive to provide accurate information, and we'll certainly look into enhancing our product details for future customers. Our team is here to ensure a better experience for you going forward and we will be in touch to discuss further, and we hope you’ll give us another chance. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Good product.”

Helpful Report

Posted 1 year ago

Dear Azeem, Thank you for your wonderful 5-star review! We're thrilled to hear that you are pleased with the product. 🌟 Your satisfaction is our top priority, and we appreciate your kind feedback. We look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Very prompt and the recipient was very satisfied with the products”

Helpful Report

Posted 1 year ago

Dear Dave, Thank you for your fantastic 5-star review! We're thrilled to hear that the recipient was very satisfied with the products and that our delivery service met your expectations. 🙌 Your feedback is greatly appreciated, and we look forward to providing you with more great experiences in the future! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Above and beyond service, first Hamper totally wrecked by Evri, Hampers replaced it and it was safely delivered by DPD.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you so much for your fantastic 5-star review! We're thrilled to hear that our team went above and beyond to ensure your hamper was delivered safely after the initial hiccup. 🙌 Your satisfaction truly matters to us, and we're grateful for your understanding and kind words. We look forward to serving you again soon! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Excellent hamper that made my grandfather very happy on his birthday with all the delicious treats!”

Helpful Report

Posted 1 year ago

Dear Jo, Thank you so much for your glowing 5-star review! We're absolutely delighted to hear that your grandfather enjoyed his birthday hamper filled with delicious treats. 🎉 It's heartwarming to know that our hampers can bring joy to special occasions. Your kind words truly mean a lot to us, and we look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great selection of hampers and prompt delivery.”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our selection of hampers to be great and that your delivery was prompt. 🙌 Your satisfaction means the world to us, and we look forward to serving you again for your next occasion! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“So, i ordered a hamper for family (from Australia to UK) and the wrong item was sent post Christmas. However, I can say once I let the team at Hampers know of the issue they refunded me and sent out another (correct) hamper within 2 days. My sister-in-law was thrilled with the received hamper. Great customer service 👏”

Helpful Report

Posted 1 year ago

Dear Janis, Thank you for taking the time to express your concerns. I'm truly sorry to hear about the mix-up with your order, especially during the holiday season when expectations are so high. It’s frustrating to receive an entirely incorrect item, and I can understand your disappointment. We take such issues very seriously and will investigate how this error occurred to prevent it from happening again. Your feedback is essential for us to improve our services. Our customer care team will be reaching out to assist you further and ensure we resolve this matter promptly. Thank you for your understanding, and we hope to provide you with a better experience in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Product as described with fast delivery befroe Christmas”

Helpful Report

Posted 1 year ago

Dear Mark, Thank you so much for your amazing 5-star review! We're thrilled to hear that your order arrived quickly and just in time for Christmas. 🎄 Your feedback means a lot to us, and we’re delighted to have met your expectations. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Excellent service from order to delivery”

Helpful Report

Posted 1 year ago

Dear Antony, Thank you for your fantastic 5-star review! We're so pleased to hear that you experienced excellent service from the moment you placed your order to the delivery. 🌟 Your feedback truly encourages us to maintain our high standards, and we can’t wait to assist you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Having decided on a hamper, I was able to select a day for delivery when I knew the recipient would be at home to receive it. Everything went very smoothly and I was kept up to date with the delivery times. Very impressed!”

Helpful Report

Posted 1 year ago

Dear Ruth, Thank you so much for your fantastic 5-star review! We’re thrilled to know that you found the delivery process smooth and that we were able to keep you updated along the way. 😊 It's our priority to ensure everything runs seamlessly, and your kind words truly mean a lot to us. We can’t wait to see you again for your next order! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“My recipient was celebrating her 90th birthday and was absolutely delighted with her hamper. I liked the generous portions of the products it contained as, is so often with other hampers, the jam is usually in a small pot and tea is just a couple of teabags. I will be using your service again.”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you for your fantastic 5-star review! We're thrilled to hear that the hamper was a hit for your recipient’s 90th birthday. We take great pride in offering generous portions, and it’s wonderful to know that you appreciated that! 🎉 Your kind words mean so much to us, and we can’t wait to welcome you again in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Bought for son and daughter in law they where very happy with the items in the hamper and espech loved the chocolate and cheese and chive popcorn : ) bit of a hickup with the delivery as the driver did not knock on door and left it at front door and they live in a block of flats so could of been a bit pricey misshap : (”

Helpful Report

Posted 1 year ago

Dear D, Thank you so much for your wonderful review! We’re delighted to hear that your son and daughter-in-law loved the items in their hamper, especially the chocolate and cheese and chive popcorn! 😊 We sincerely apologise for the hiccup with the delivery. It’s important to us that our hampers arrive safely, and we appreciate your understanding regarding the situation. Your feedback is invaluable as we aim to provide the best experience possible. Thank you once again for choosing us, and we hope to welcome you again in the future! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Have paid for 30/12/24 delivery and delivered on 31/12/24. Happy New Year !”

Helpful Report

Posted 1 year ago

Dear Dionisios, Thank you for taking the time to share your experience. We're glad to hear you enjoyed your order, even though the delivery timing didn't align as expected. We sincerely apologise for any inconvenience this may have caused, especially during the festive period. Your feedback is important to us as we strive to improve our services. We appreciate your understanding and wish you a wonderful New Year! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,983 reviews