“What lovely chaps!! very helpful and efficient. The furniture was assembled very quickly and all rubbish and packaging removed.
Great service !!!!!!
Thank you very much”
“From start to finish this has been a very successful experience. The staff in-store were very helpful and knowledgeable about the wardrobe units. The delivery men were courteous and friendly and the fitter explained everything clearly and asked us questions to clarify the positioning of each unit. A whole team of lovely people!”
“Great showroom with really friendly staff.
I had my carpets replaced after many years. I feel the underlay is very poor and seems lumpy and dips. I kept some of my old rubber underlay which we have fitted ourselves in the stair cupboard and the carpet is much better on that. I assumed a 9mm underlay would be of the same standard as I’d previously had. As I’ve had all of the stairs and upstairs done there’s little I can do to address this now. So I would say please check you’re happy with the underlay you are quoted for. I’d have been willing to pay more to get a better feel to the carpet. Sadly I feel quite disappointed plus the creaking of my floors is now awful. Didn’t have creaks before installation and they drive me bonkers.
Clayton’s do not ring and ask if you’re happy but if you have an issue they will try to resolve it. Can’t see how I can resolve this though as no way can I remove all the furniture again for refitting.
Live and learn 😫”
“We found the delivery and fitting very good. All three men were friendly, polite and helpful. The goods arrived within the time slot and the fitter arrived within minutes of delivery.
On today's experience we would recommend Claytons to other people”
“Friendly helpful fitters who did a fantastic job, would highly recommend them. This was our first purchase from Claytons but we will definitely be buying again from there. The sales department were very knowledgeable.”
“All went very well with our order. The two delivery men are pleasant, polite and clean workers, taking great care to cover our new carpets with clean sheets, the same with our delivery products.
The fitter as always is meticulous in his work, extremely trustworthy and a very nice person in general”
“Practical support from the assistant when we were choosing sofas. They arrived early and Claytons coordinated the delivery of the suite with the fitting of the carpet at short notice.
Fitters of both the carpet and the sofas were professional, efficient and friendly. Thank You”
“Jake and Steve made our delivery at the appointed time and their professionalism is a credit nt only to themselves but they are fantastic ambassadors for the company. Well done guys and thank you so much.”
“Great customer service from a helpful, polite salesman. Excellent price for carpet and fitting. The carpet was fitted quickly and efficiently, all rubbish and carpet cut offs taken away with the room left tidily - just needed to be hoovered. I had originally paid to have the existing carpet lifted and disposed of, however I didn’t need this service and was very quickly refunded without quibble.
I have used Clayton’s Carpets numerous times over the years and have never been disappointed with their service.”
“Many thanks to Glynis for her help with our order, paperwork arrived this morning, there are 2 errors in the address, the correct postcode is DL12 0QG and we are in Teesdale not teeside, but that doesn't mater for the moment, but it will when delivery occurs. Thank you for the 5" distance info I can now look for a new hover which will go under the sofa's. Hopefully the 21 weeks will fly in as I can't wait to be snug as a bug on our new sofa's. Best regards and thanks Glynis, Violet F.”
“Over the last year we have ordered beds and sofas.
Our last purchase was 2 sofas, we ordered these through Glynis in the sofa department who spent quite a bit of time with us and advised us on the coordinating cushions. Glynis went out of her way was so helpf and extremely friendly through the purchase. Thank you Glynis you are a star and the sofas look fantastic 💕”
