Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,726 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“We chose Clayton to buy our bed due to their reputation and we weren’t disappointed. The salesman was fab, he didn’t pressure us and gave us unbiased information so that we could make our own decisions. I would recommend Claytons to anyone.”

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Posted 7 years ago

“They are very helpful and the range is fantastic. I have purchased both sofas and bedroom furniture. The delivery guys are very helpful and cheerful”

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Posted 7 years ago

“What a superb experience & wonderful team. From choosing fabric, furniture measurements, even colour of feet! Everything was no trouble at all. The delivery drivers arrived and were so cheerful and friendly. Very careful with the furniture and positioned it exactly where I wanted - even plumped the cushions! Superb experience, highly recommended - 5*'s are not enough!”

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Posted 7 years ago

“Excellent customer service from store staff and delivery staff. Very reliable. Would not hesitate to recommend them”

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Posted 7 years ago

“We always use Claytons. Great carpets, great value and excellent customer service.”

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Posted 7 years ago

“Service was excellent from start to finish, from sales to fitting. Couldn't recommend enough and the carpets look great too.”

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Posted 7 years ago

“Called in to look at venal flooring within the week it was done very helpful and friendly people thankyou”

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Posted 7 years ago

“Excellent service as always.”

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Posted 7 years ago

“We purchased a bed and sofa from this company and found the service was excellent from the sales person Anthony to the two delivery men. I would highly recommend them .”

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Posted 7 years ago

“Agreed time arrived, very polite,and tidy”

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Posted 7 years ago

“On time and polite , thank you”

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Posted 7 years ago

“Staff are polite and friendly. All round excellent service from home ordering to delivery.”

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Posted 7 years ago

“Excellent reliable service. On delivery a small fault was spotted by the delivery team who said they would report it We had a phone call within the hour to apologise and had already contacted a contractor to rectify the fault. You can't ask for more than that for service.”

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Posted 7 years ago

“Good customer service. Well fitted carpet. No hassle”

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Posted 7 years ago

“Yet another satisfied customer as just had bedroom carpet fitted etc, all grand job again. Started with viewing for choice couple of days earlier, choice made, Neil provided excellent service, not pushy, just very efficient and helpful. Fitters arrived as arranged, in fact courtesy call from them saying could arrive earlier if that was convenient, so duly obliged. Have already planned visit for lounge carpet choice very soon. Thank you for your service , first class business and staff.”

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Posted 7 years ago

“Customer service has been brilliant each time I have visited the shop... and the carpet fitters were really lovely too... would definitely recommend them. I have made 3 purchases in the space of 6 months and have not been disappointed. They always go the extra mile with their service.”

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Posted 7 years ago

“Very friendly and knowledgable people. Let us browse at our own pace whilst still being available for questions. Even the delivery staff were thoughtful and considerate when setting everything up.”

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Posted 7 years ago

“Excellent service again. Only ordered on Sunday I asked if possible to fit it on Tuesday they said yes. Fitters rang to say on way as reguested. Great job done. Thank you”

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Posted 7 years ago

“We ordered a headboard, it arrived in just over a week as promised. Excellent service from helpful, (not pushy!), salesman and from the two cheerful delivery men who fitted it into place.”

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Posted 7 years ago

“Great service, really informative and helpful”

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Posted 7 years ago

Claytons Carpets is rated 4.9 based on 1,726 reviews