Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered an Alstons Sofa, Chair and Accent chair with the help of John at Clayton’s. John was very helpful and did a good deal for us. I appreciated his help during the order process.”

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Posted 2 years ago

“Delivered beautifully. Built efficiently and skillfully. Sadly the wardrobe drawer was damaged so the job isn't finished but Paul reassured us that it will be here as soon as possible. Very happy with the service”

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Posted 2 years ago

“The delivery guys were great. Very helpful and friendly and took great care bringing everything in, 5 Stars!!!”

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Posted 2 years ago

“Had all carpets and flooring done in a new build house excellent service fitters were very good and pleasant. Would definitely use again and recommend”

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Posted 2 years ago

“From start to finish we have received 5 star service from everyone involved. With the help of choosing our flooring, accommodating our constant change of installation dates because of build delay to the final screeding and installation of our chosen flooring. We received friendly communication throughout, nothing was too much trouble. The final product looks sensational and the fitting has been carried out really well. We are really pleased with our flooring and would 100% recommend to anyone looking for a quality product, amazing service and at a reasonable price.”

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Posted 2 years ago

“Excellent service and delivery as usual. Thank you”

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Posted 2 years ago

“I came in with my hubby just to have a look at some furniture and beds etc , we had a very lovely lady called Glynis who greeted us with a smile , asked what we were looking for, she was very helpful and had a lot of knowledge about the products we were looking at, she was very patient and not pushy at all as we couldn’t decide what we needed, would highly recommend her to all my family and friends for the good service we received”

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Posted 2 years ago

“Many thanks for the good service received on Friday when purchasing a sofa and chair from g plan at your Lincoln store.”

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Posted 2 years ago

“Great service from Clayton’s Carpets. We order a bed for urgent delivery. Other bed shops quoted 6 weeks for delivery, however Clayton’s delivered in 2! The delivery team were also very professional and nothing was too much trouble.”

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Posted 2 years ago

“The delivery men were very punctual, cheerful and courteous. A good job done without a problem. The same applies to the wardrobe fitter”

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Posted 2 years ago

“Glynis was extremely helpful and knowledgeable when were selecting our new three piece suite. She offered useful advice and options that were available to us. Glynis is very approachable and dealt with us efficiently and with a friendly manner. Would definitely recommend Clayton’s to others, the store is well laid out and has a huge range of soft furnishings.”

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Posted 2 years ago

“Good service and staff that know the products. No hard sell and the pricing was very competitive”

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Posted 2 years ago

“Amazing service both in the shop and during delivery. I would certainly recommend Claytons, thank you”

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Posted 2 years ago

“Recent carpet delivery and fitting was conducted at the date & time promised and professionally fitted. Delivery of new suite was also completed as promised with great care and taking all precautions to prevent any damage to fixtures and fittings (including runners to protect the new carpet). All together a most satisfactory conclusion”

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Posted 2 years ago

“Fantastic service from sales room to delivery. We would not consider shopping anywhere else for furniture, carpets etc”

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Posted 2 years ago

“Thank you, Glynis Clipson for helping us to get the right chair for my mother in law, in the right material, and the right delivery. 5 star service is the reason we will return.”

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Posted 2 years ago

“Very pleased with the service. The delivery men were very personable and helpful and the sofa is great”

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Posted 2 years ago

“TIME FOR A NEW SOFA its been 10 plus since we brought our current sofa from Claytons and its been great so thought it was about time we brought a new suite to go with the new decor . As we all do we visited all the local furniture stores to get idea`s and understand what we were looking for. On the visit to Claytons we decided on 2 sofa`s . The buying experience was FIRST CLASS , as with any purchase we like to take our time to consider . We were not harassed by a pushy salesman and allowed to just sit and take our time ( not like 3 stores i could name where you are followed as soon as you walk through the doors ) . When we were ready to talk, Ian was fantastic and able to answer any questions we had. He even arranged sample materials so could sort co-ordinating items. The pricing was also very competitive on similar sofa`s so if your looking for a new Suite pay a visit. Would give more than 5 five stars.”

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Posted 2 years ago

“Good quality furniture and good prices”

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Posted 2 years ago

“The order was delivered very efficiently by Jake and Steve on the agreed date. Paul fitted the wardrobes the following day as agreed, also very efficiently”

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Posted 2 years ago

Claytons Carpets is rated 4.9 based on 1,713 reviews