Name: Classic Bikes Parts Cheshire
Address: Lake View, Ley Grounds Farm Barns, Bridgemere, Cheshire
Rating: 4.70

“Good service but it could be improved by having the facilty to put a different postal address. My son wanted to send me the part as a gift but couldn't.”

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Posted 2 months ago

“Great place to get your parts from and very fast delivery i will always try them first”

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Posted 2 months ago

“Well made classic looking filter, great service and dispatch quickly.”

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Posted 2 months ago

“Great service. Top quality product and super fast delivery. Thank you”

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Posted 2 months ago

“Returned item because I didn’t check the fittings They returned my payment quickly I will have no worries about dealing with them in future Thank you for a great service Mr A Gordon”

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Posted 2 months ago

“I know nothing about bikes and was buying for a friend in France..who is French. Classic Bikes were patient ,professional and painstaking. They made the whole process easy”

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Posted 2 months ago

“Very good service. Would use again 👍”

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Posted 2 months ago

“Parts arrived as described very pleased my only criticism is the cost of postage for small items”

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Posted 3 months ago

“Very helpful and friendly, great prices.”

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Posted 3 months ago

“Good product, quick delivery”

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Posted 3 months ago

“Quick delivery Wing mirror looks ok on my D1 trials”

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Posted 3 months ago

“Got the parts ordered with a good value for the money. For us international buyers it would be better if you made the nessesary agreements to ship w/o having to pay UK VAT and later be refunded plus the delay in customs handling/transactions.”

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Posted 3 months ago

“Good good good”

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Posted 3 months ago

“I have ordered from their website a few times and the site always states items are in stock, but that is hardly ever the case. They seem to order in after payment them email saying they can’t source the items. All this takes along time and you end up with most of the order missing. Waste of time!”

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Posted 3 months ago

Thank you for your review, your opinions are important to us and we are sorry if the service that we have provided has fallen short of our high standards. We take product quality and customer service very seriously and your comments will be shared with the entire team at Classic Bike Parts. Regrettably we are not always able to supply the parts ordered. This is often due to the fact that the parts for classic bikes are made in small batches and although we try to keep stock on hand occasionally we have to rely on stock from our suppliers. When we are unable to manufacture or obtain the part in a reasonable timescale we always offer a refund. We understand that you have been a regular customer over the past year and from a review of your past orders it does not appear that you we have cancelled any particular items in the past - for that reason we we a little surprised by your review. If you would like to discuss the matter further, please contact us directly. Thanks again for taking the time to write a review. Please do check back with us in the future and we will do our best to meet your requirements.

Posted 3 months ago

“The main drain plug thread appears robust but time will tell! The smaller level plug was made of such weak material that it stripped completely without and real pressure. It never got beyond finger tight before it stripped. Very poor”

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Posted 3 months ago

“Great company. Really go out of their way to help and good quality products.Will use again”

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Posted 3 months ago

“If your web site claims the part is in stock then it should be in your stock. When I ‘phoned wondering if you had sent it you declared it was “in your suppliers stock” disingenuous at the least. When you announce you have dispatched the item you should have dispatched the item. You clearly had not.”

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Posted 3 months ago

Thank you for your review, your opinions are important to us and we are sorry if the service that we have provided has fallen short of our high standards. We take product quality and customer service very seriously and your comments will be shared with the entire team at Classic Bike Parts. Regrettably we are not always able to supply the parts ordered. This is often due to the fact that the parts for classic bikes are made in small batches and although we try to keep stock on hand occasionally we have to rely on stock from our suppliers. When we are unable to manufacture or obtain the part in a reasonable timescale we always offer a refund. Your statement on that we had 'clearly' not dispatched the item is incorrect. Our system can only generate a tracking number when the goods have actually been packed and sent. In your case we believe that the courier may have lost the original shipment. A replacement was sent (at no cost) and we understand that this was delivered on April 25th though you have not confirmed this. Thanks again for taking the time to write a review. Please check back with us in the future and we will do our best to meet your requirements.Thanks again for taking the time to write a review. Please check back with us in the future and we will do our best to meet your requirements.

Posted 3 months ago

“All parts ordered for my Bantam project arrived promptly,well packaged and administered.”

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Posted 3 months ago

“Everything is just as shown and I'm very happy with the service”

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Posted 3 months ago

Thank you for your review, your opinions are important to us. We take product quality and customer service very seriously and it's nice to get the 'thumbs up' from our customers. Any suggestions that you have made about how we might improve our products or our service will be shared with the entire team at Classic Bike Parts. Thanks again for taking the time to write a review, we hope to see you again soon.

Posted 3 months ago

“Placed an order for a mirror on 9th April not despatched until 16th, arrived next day 17th ( very good ) unfortunately I went away for a week on the 16th and it sat on my drive for a week. Can't understand why it took so long to disbatch as it was such a small item.”

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Posted 3 months ago

Thank you for your review, your opinions are important to us and we are sorry if the service that we have provided has fallen short of our high standards. We take product quality and customer service very seriously and your comments will be shared with the entire team at Classic Bike Parts. Regrettably we are not always able to supply the parts ordered immediately. This is often due to the fact that the parts for classic bikes are made in small batches and although we try to keep stock on hand occasionally we have to rely on stock from our suppliers. When we are unable to manufacture or obtain the part in a reasonable timescale we always offer a refund. Thanks again for taking the time to write a review. Please check back with us in the future and we will do our best to meet your requirements.

Posted 3 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Classic Bikes Parts Cheshire Reviews