Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

4.5 Rating 1,042 Reviews

85 %

of reviewers recommend Clair de Lune

4.5

Based on 1,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Phone:

0161 491 9800

Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 3rd August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was at a loss about what to do as I had bought a Clair-de-line Moses basket from an on-line store who were unable to help with the parts I needed. I sent an email to the customer services at their website and the response was fantastic. The lady was kind and showed interest in my need for help. She dispatched the parts without charge. What a fantastic service.”

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Hi Merryl, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“Excellent customer service have used with both my first and second baby now and cannot fault the products and price !”

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Hi Rachel, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“Very helpful and quick to respond excellent service and very quick delivery. The quality of the parasol is very good.”

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Hi Keanna / Sam, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“I ordered a bundle deal Moses basket with rocking stand, unfortunately there were a small pack of fittings missing.. Clair-de-lune have such fantastic customer services.. was easy to get in touch, had more or less immediate response and the items I need are being posted and should arrive the next day. Our order arrived very prompt so I have no doubt that the fittings will arrive quickly also. Very helpful and the product is absolutely gorgeous and good quality.”

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Hi Kayleigh, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“I emailed Clair de Lune on the off chance they could help, I'm due my second baby and upon funding my moses basket found a strap off the stand was damaged. I received a reply within 24 hours from a lovely advisor called Jesse who asked me to confirm what stand it was, again after a quick reply I was told replacement straps were ordered for me free of charge. I have never contacted a company and received such straight forward, genuine and warm replies and the whol issue resolved after just 2 emails. It really is customer service like this that brings repeat custom and I've already been recommending the company to other mums I know due with babies soon. Thank you so much.”

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Hi there, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“The customer service is fantastic, we could not find some screws for our stand. So helpful and offered to send new screws as a good will gesture. This has made our day and taken a lot of stress out of a stressful time. We are really happy with our Moses basket it looks beautiful and keeps our baby safe and happy”

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Hi there, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“Amazing help and an amazing customer service.”

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Hi there, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“The Moses basket, Marshmallow, cream bedding set and waffle blanket I bought were absolutely beautiful. It all arrived quickly and beautifully packaged. There was an issue with some marks on the ordered rocker stand for the basket but this was resolved very quickly by Jessey James in customer services. Jessie was extremely professional, kind and efficient. I wouldn’t hesitate to recommend Clair de Lune.”

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Hi Liz, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“I had problem accessing the checkout box on the website today on my laptop to place and pay for an order so used the webchat. Clair de Lune's representative - Jessey, was super helpful, placed the order and sent confirmation email invoice, and helped me through the payment process. Brilliant, efficient and professional customer service.”

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Hi Sharon, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“I got a Moses basket as a gift and needed to order an extra part and was so impressed with the great customer service from Jessey very polite and efficient with getting everything organised. Will definitely recommend , thank you :)”

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Hi Jess, thanks so much for your feedback. We are glad that you are pleased with your purchase and our service 💙

“I was very pleased with my purchase. Came on time good condition”

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Hi Lisa, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“Ordered a Moses basket for my daughter & whilst it has not yet been unpackaged it looks lovely & was delivered within the timescale stated & I was kept up to date with the delivery.”

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Hi Lesley, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“Free delivery, efficient service, great products. Would recommend!”

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Hi Anna, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“I love it... My moses basket now looks so cute”

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Hi Chiara, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“Lovely products. Arrived in time to. Definitely I will order again from you”

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Hi Yolanda, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“Excellent quality products and fast delivery. Very happy.”

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Hi there, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“Very good 5 *”

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Hi Arefa, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“Excellent customer service”

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Hi Carol, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“Bought from Clair de lune when having my daughter,now buying for my grandchild.thank you”

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Hi Lisa, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

“Lovely soft blanket”

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Hi Debbie, thanks so much for your feedback. We are glad that you are pleased with your purchase 💙

Clair de Lune is rated 4.5 based on 1,042 reviews